Outdoor pool

Reviews of Limelight Hotel Ketchum

4 out of 5
Limelight Hotel Ketchum
151 S Main St, Ketchum, ID

Reviews

9.6

Exceptional

Rating 10 - Excellent. 378 out of 460 reviews" "
Rating 8 - Good. 52 out of 460 reviews" "
Rating 6 - Okay. 18 out of 460 reviews" "
Rating 4 - Poor. 9 out of 460 reviews" "
Rating 2 - Terrible. 3 out of 460 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Amenities, property conditions & facilities
Hotel itself is great and in a perfect location. Great places to visit in downtown Ketchum! I would highly recommend visiting Lefty’s for their french fries, Grumpy’s for their burgers and The Sawtooth Brewery for the view and the Peanut Butter Milk Stout. The continental breakfast was very nice, lots of options. I would mention that there is construction happening on Main Street. Our room was on that side. This made for noise and lots of dust. Also, during our stay, the hotel hired a power washing company and due to this, they locked the underground parking garage. Unfortunately-they did not notify us of this.
Stayed 3 nights in May 2024
Response from Tim J on 27 May 2024
Hello and thank you for your review. We appreciate you choosing Limelight and we're glad to hear that you enjoyed the hotel and the community of Ketchum. Our apologies for the Main Street construction the City of Ketchum initiated. It is a bit of an inconvenience, but in a mountain community a necessary evil in the summer as we only have a limited time between snow months to get those repairs done.We did attempt to reach out to each incoming guest to notify them if we did have their contact info. Most likely this may have come via your Expedia app since your booking was made with them. I'm happy to report that the construction in front of the hotel has been completed. Again, our apologies for any inconvenience.We do hope to see you again sometime soon. Thanks for choosing the Limelight!

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing service.
Stayed 3 nights in May 2024
Response from Tim J on 14 May 2024
Thank you for your review and your comments. We're delighted to hear you enjoyed your stay with us at the Limelight. We hope to see you again sometime soon!

10/10 Excellent

C

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Good location
Stayed 4 nights in Mar 2024
Response from Tim J on 1 Apr 2024
Thank you for your review. Glad you enjoyed your stay with us. We look forward to seeing you again sometime soon!

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 3 nights in Mar 2024
Response from Tim J on 14 Mar 2024
Thanks for your review. It was our pleasure to have you with us. We look forward to seeing you again sometime soon!

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again! Our room was ready when we arrived. The on-site ski rental was very convenient. The shuttle for the airport and ski drop off was awesome. There were many delicious restaurants and fun shopping within blocks on the hotel. The daily breakfast was nice. Everyone very friendly and helpful.
Stayed 3 nights in Mar 2024
Response from Tim J on 13 Mar 2024
Thank you for your review and your comments. We're delighted to hear that you enjoyed your stay with us. We hope to see you again sometime soon!

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tim J on 11 Mar 2024
Thank you for your review. We're glad to hear you enjoyed your stay with us at the Limelight. We look forward to seeing you again soon!

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family ski location with activities available on site.
Stayed 1 night in Feb 2024
Response from Tim J on 11 Mar 2024
Thank you for your review. We're glad to hear you and your family enjoyed your stay. We look forward to seeing you again sometime soon.

6/10 Okay

Gregory, Eagleville

Travelled with family
Liked: Staff & service, property conditions & facilities
Too many dogs ruin the stay at Limelight properties.
Stayed 4 nights in Feb 2024
Response from Tim J on 11 Mar 2024
Thank you for your review. We are sorry to hear that our pet friendly environment was not for you, but we do understand that not everyone loves dogs as much as we do. We do hope you enjoyed your time in Sun Valley and all the fun experiences our community has to offer. Come see us again sometime!

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Will definitely stay there again if I return to Ketchum!
Stayed 2 nights in Dec 2023
Response from Tim J on 16 Feb 2024
Thanks for your review. Glad you had a great stay with us. Hope to see you again soon!

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and wonderful location
From the shuttle bus to the mountain and extra drop offs and picks up in town the service is hard to beat. The free airport pick up and drop off is also incredibly helpful. Excellent location and hopping post ski.
Stayed 5 nights in Feb 2024
Response from Tim J on 14 Feb 2024
Thank you for your review and your comments. We are delighted to hear you enjoyed your stay with us. We hope to see you again sometime soon!

10/10 Excellent

Bophal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limelight was an amazing hotel from the staff and amenities. We had a wonderful family ski trip. The staff were absolutely lovely, friendly and helpful with suggestions. We were able to use the Audi experience to take a day trip to Galena and snow shoe with some amazing views. The town was adorable with great dining for the whole family. We loved the hot tubs and pools and happy hour. We've stayed at the Limelight in Snowmass many times and Ketchum was just as delightful. Bald mountain was a short 5-minute shuttle ride from the hotel. The mountain views were beautiful but pretty challenging, steep runs - not for beginners.
Stayed 5 nights in Jan 2024
Response from Tim J on 30 Jan 2024
Thank you for your review and your comments. We're delighted to hear you and your family had such a great time here at the Limelight Ketchum. Love to see that you have stayed with us in Snowmass as well. Keep an eye out for info on our new Limelight being built in Mammoth as we speak. Going to be another great location. Scheduled to open for the 25/26 ski season. Hope to see you again sometime in Ketchum as well. Check out summer. It's awesome!!

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a must!
The hotel was beautiful! The location is perfect and within walking distance of all downtown Ketchum. The breakfast was yummy and staff amazing!
Stayed 4 nights in Jan 2024
Response from Tim J on 30 Jan 2024
Thanks for your review and your comments. Love the pics too! We're happy to hear your stay with us was a great one. Hope to see you again sometime soon!

10/10 Excellent

Peter

Stayed 5 nights in Jan 2024
Response from Tim J on 19 Jan 2024
Thank you for your review. We look forward to seeing you again sometime soon!

2/10 Terrible

Diana

Travelled with group
Stayed 4 nights in Dec 2023
Response from Tim J on 30 Jan 2024
We're sorry to see your review score. Please don't hesitate to reach out to our Hotel Manager, Denis Cote if you would like to share any additional information on your stay. Thank you for staying with us here at the Limelight.

8/10 Good

Austin

Stayed 1 night in Dec 2023
Response from Tim J on 4 Jan 2024
Thank you for your review. We look forward to seeing you again sometime soon!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded our expectations. Despite not being a ski-in ski-out, it was incredibly convenient. The loaner Audi was a nice bonus for our day off from skiing. Layla is an amazing concierge. One of the best we have ever encountered. Location on main street in downtown was also fantastic for my partner who doesn't ski. Highly recommend.
Stayed 5 nights in Dec 2023
Response from Tim J on 3 Jan 2024
Thank you for your review and your comments. We are delighted to hear you had a great visit here at the Limelight and we appreciate you mentioning Layla in your review. We think she's awesome too! We will definitely share your comments with Layla and the rest of the team. Hope to see you again sometime soon!

10/10 Excellent

Jeffery

Stayed 2 nights in Dec 2023
Response from Tim J on 13 Dec 2023
Thanks for your review. Thanks for choosing the Limelight! We hope to see you again sometime soon.

10/10 Excellent

Chelsea

Stayed 1 night in Nov 2023
Response from Tim J on 3 Jan 2024
Thank you for your review. We're glad to hear you had a great time with us here at the Limelight. We hope to be your hosts again sometime soon.

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 2 nights in Nov 2023
Response from Tim J on 13 Dec 2023
Thanks for your review. Glad you enjoyed your time with us. Hope to see you again soon!

10/10 Excellent

Olawale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and luxurious. You get your money’s worth, maybe a little more.
Stayed 3 nights in Nov 2023
Response from Tim J on 13 Dec 2023
Thank you for your review and your comments. We are delighted to hear that you enjoyed your stay. We'll keep working to improve our facilities and services and we look forward to seeing you again.

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle is very convenient with amazing staff! This is a great location with easy check in and check out. Our needs were accommodated with no hassle. The free breakfast was great for what it is! And, can we say more about the pools! The facility is very nice. It is modern, but is still acknowledging the history behind the site. Also a great location to access all of downtown Ketchum but also easy to get to either the mountain or Sun Valley
Stayed 1 night in Nov 2023
Response from Tim J on 19 Nov 2023
Thank you for your review and comments. We are happy to hear you enjoyed your stay with us here at the Limelight. We look forward to seeing you again sometime soon. Happy holidays!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Tim J on 15 Nov 2023
Thank you for your review. We're glad you enjoyed your stay with us. Hope you can join us again sometime soon. Happy Holidays!

8/10 Good

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few days the cleaning services didn't come and we had to request for them/clean towels.
Stayed 4 nights in Oct 2023
Response from Tim J on 5 Nov 2023
Thank you for your review. We are happy to hear you enjoyed your stay with us. Appreciate the comments on the housekeeping services. We will investigate that further. We can interrogate the locks to see if the housekeeping team accessed your room those days,We look forward to seeing you again sometime soon!

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere of the facilities, inside and outside, was peaceful and relaxing. Service was excellent; friendly staff throughout our stay. Mu only concern was on our last night (we stayed five nights), we returned to our rooms m at about 10:30 PM. Our window had been dully opened, and there was no screen. I suspect the housekeeping staff had opened it and forgotten to close it. Nothing was missing, but the room was freezing and several flies and moths were in the room. We were able to turn up the beat and the room warmed up quickly. The insects were annoying, though. It really wouldn't have been a problem if there had been a screen on the window. We were very pleased with all other aspects of our stay.
Stayed 5 nights in Oct 2023
Response from Tim J on 5 Nov 2023
Thank you for your review and comments. Our aplologies for the window oversight. We will discuss this with our housekeeping team.We do hope to see you again sometime soon! Have a great winter.

10/10 Excellent

James, Virginia Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and location. Was able to walk to dining and shops. Staff was friendly and helpful.
Stayed 1 night in Oct 2023
Response from Tim J on 16 Oct 2023
Thank you for your review and your comments. We're delighted to hear you enjoyed your stay with us. We look forward to seeing you again sometime soon!

10/10 Excellent

Ambre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 4 nights in Oct 2023
Response from Tim J on 16 Oct 2023
Thanks for your review. Glad you enjoyed your stay with us. We look forward to seeing you the next time.

10/10 Excellent

Ambre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Limelight, will be staying again when we are in the Ketchum area!
Stayed 4 nights in Oct 2023
Response from Tim J on 16 Oct 2023
Thank you for your review and comments. We look forward to seeing you again sometime soon!

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Tim J on 16 Oct 2023
Thank you for your review. We're glad to hear you enjoyed your stay with us at the Limelight! Hope to see you back again sometime soon.

10/10 Excellent

Char

Business traveller
Beautiful hotel, lovely bar and restaurant area. My room was amazing.
Stayed 1 night in Oct 2023
Response from Tim J on 13 Oct 2023
Thank you for your review and your comments. We're delighted you enjoyed your stay with us here at the Limelight. We look forward to seeing you again sometime soon!

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tim J on 13 Oct 2023
Thank you for your review. We are glad to hear that you enjoyed your stay with us. Come back again sometime soon.

8/10 Good

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Only hang up was no fan in the bathroom
Stayed 1 night in Oct 2023
Response from Tim J on 13 Oct 2023
Thank you for your review. We are happy to hear you enjoyed your stay with us. Come back again sometime soon!

10/10 Excellent

Sari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Tim J on 13 Oct 2023
Thank you for your review. Hope to see you again sometime soon.

10/10 Excellent

Martina, Littleton

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very well designed and fun! The property is in an excellent location and they have secure bike storage!
Stayed 1 night in Aug 2023
Response from Tim J on 13 Oct 2023
Thank you for your review and your comments. We look forward to seeing you again sometime soon.

10/10 Excellent

John

Stayed 1 night in Aug 2023
Response from Tim J on 9 Aug 2023
Thank you for your review. We're glad you enjoyed your time with us here at the Limelight Hotel. We look forward to being your hosts again sometime soon!

4/10 Poor

Jo

Business traveller
Liked: Cleanliness, staff & service, amenities
I specifically reserved a room with a bath tub. Whe we arrived we were "upgraded" to a room with a shower only. I had to call down and wait for the front desk to find another room. We could only get a double queen. The bathtub was a tub/shower combo. The bath stopper was broken. So- the entire point of the room didn't work. The in-room coffee center had half & half dated to February 2023-it had solidified. The room is grossly over-priced for what you get. You pay a "resort fee" of $50 and parking is $20.
Stayed 1 night in Aug 2023
Response from Tim J on 7 Aug 2023
Thank you for your review and your comments. We're sorry to hear things did not go as expected. I did research the situation and it appears we did not receive a request for a room with a tub from your outside booking agent. Unfortunately, at the time this request for a tub took place at the front desk, the only option available was the tub/shower option in a double queen room. In the future if a free-standing tub is an amenity you desire, please be sure to request and book a Limelight Suite, as these suites are the only option here at the Limelight with that free-standing soaker tub accommodation. The rate is a little higher, but they are beautiful rooms with oversized bathrooms featuring a soaker tub and shower option, along with a king bed in the bedroom and a separate living room with fireplace.Nevertheless, we apologize for the stopper not functioning properly - our engineering team would have been happy to assist with this issue for you, so we're sorry we did not have that opportunity to do that. No excuse for the half & half being outdated. Thank you for bringing that to our attention. We have notified our team and will do a full inventory of our supplies so that does not happen again. I hope you had an opportunity to enjoy our complimentary guest breakfast and coffee service in our lobby lounge. We always get great reviews on our extensive breakfast with hot and cold options to choose from. Thank you for staying with us at the Limelight and for your feedback. We hope we have an opportunity to see you again sometime soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lodging was very nice. They provide free transportation all around the area. The staff is friendly. The hotel fell down in food/beverage service. Food was good but service was poor both in dining area and room service. If you don’t mind waiting for service for a very long time or room service with food that’s been sitting a while, it’s fine. On the other hand, the hotel is near fabulous restaurants so your options are huge.
Stayed 4 nights in Jul 2023
Response from Tim J on 26 Jul 2023
Thank you for your review and your comments. We are glad to hear you enjoyed our hotel and our staff. But we are sorry to hear that we fell short with the timeliness of service in the Lounge. The busy summer volumes are definitely high, but nevertheless we strive to provide quality service to our guests. We will definitely share your comments with our team and will work to improve timeliness for all of our patrons and guests. We hope to see you back on the Limelight again sometime soon!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Tim J on 22 Jul 2023
Thanks for your review. Glad you have a great stay with us. We hope to see you again sometime soon!

10/10 Excellent

Matthew P, collegeville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible hotel, perfectly situated
Stayed 4 nights in Jun 2023
Response from Tim J on 11 Jul 2023
Thanks for your review and your comments. We are glad you enjoyed our hotel and hope you had a great time in Sun Valley. We look forward to seeing you again sometime soon!

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, excellent location in a town designed for walking everywhere
Stayed 1 night in Jul 2023
Response from Tim J on 10 Jul 2023
Thank you for your review and comments. Glad you enjoyed the Limelight and the town of Ketchum. Pretty special place! Hope to see you again sometime soon.

10/10 Excellent

Cade

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and in amazing shape. The staff was very helpful when we had any questions. We definitely had a great trip and will for sure stay here again on our next trip here.
Stayed 3 nights in Jun 2023
Response from Tim J on 27 Jun 2023
Thank you for your review and your comments. We are delighted to hear you enjoyed your stay with us. We hope you have an opportunity to stay with us again sometime soon!

10/10 Excellent

Amy

Stayed 3 nights in Jun 2023
Response from Tim J on 10 Jul 2023
Thank you for your review. We hope to see you again sometime soon!

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and location, super staff.
Stayed 4 nights in May 2023
Response from Tim J on 31 May 2023
Thank you for your review and your comments. We are glad to hear you enjoyed your time with us here at the Limelight. We hope to see you again sometime soon!

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come for the aesthetic, stay for the bed!
Beautiful hotel! The bed is so comfortable and the bedding made it easy to catch a great night’s sleep. Thank you!
Stayed 1 night in May 2023
Response from Tim J on 28 May 2023
Thank you for your review and your comments. We are delighted to hear how much you enjoyed the hotel. We hope to see you again sometime soon!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay in Ketchum—pristine hotel rooms friendly and welcoming staff.
Stayed 2 nights in May 2023
Response from Tim J on 27 May 2023
Thank you for your review and comments. It was a pleasure having you stay with us. We hope to see you again sometime soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip
Outstanding in everything, great place to stay.
Stayed 1 night in May 2023
Response from Tim J on 17 May 2023
Thank you for your review and comments. We're happy to hear you enjoyed your stay with us here at the Limelight Hotel. It was our pleasure being your Sun Valley hosts. We hope to see you again sometime soon!

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean ..
Stayed 1 night in May 2023
Response from Tim J on 13 May 2023
Thanks for your review. We're glad you enjoyed your stay with us. We hope to see you again sometime soon!

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Getaway
Our 3rd time staying here. Friendly front desk staff. Very accommodating. The rooms are very clean and we had a nice view. The only negative was the food server in the bar/restaurant. Very frost. y and she seemed like we were a bother.
Stayed 1 night in May 2023
Response from Tim J on 13 May 2023
Thank you for your review. We love having guests return on a regular basis and we appreciate your feedback. We will share your comments with our team as we attempt to improve our guest services in the future. Hope to see you again sometime soon!

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eric at the front desk was friendly, caring, and accommodating
Stayed 2 nights in May 2023
Response from Tim J on 13 May 2023
Thanks for your review and your comments. We will pass along your comments to Eric. We appreciate you taking the time to provide us with this positive feedback. Hope to see you again sometime soon!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Tim J on 13 May 2023
Thank you for your review. We hope to be your hosts again sometime soon!

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Getaway
If you want to get away from the fast lane of life stay here. Very serene and peaceful if you stay here in between seasons.
Stayed 1 night in May 2023
Response from Tim J on 8 May 2023
Thank you for your review and comments. It is a wonderful time to be here if you want to dodge the crowds. Thanks for staying with us. We hope to see you again sometime soon.