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"The staff was really helpful and made it easy to arrange anything we needed. The property is peaceful and beautiful and the views unparalleled. The breeze from our Club room terrace made our stay in Kovalam more comfortable. "

"Hotel car and two staff members to meet & help at the airport, excellent check in experience with several extra arrangements (drinks sent to room, extra linens, laundry pick up at 5am! Outstanding arrival experience."

"All aspects from staff, to cleanliness, to facilities and more were great. Could not have asked for anymore. "

"Excellent staff & customer service!"

"Service was excellent "

"This is the best hotel by far in Kochi. The team members make the difference. "

"Renovated Portuguese-era building. Immaculate condition, while being faithful to its historic roots. A/C worked perfectly . Shower great. Beds super comfortable. Staff was attentive and hospitable. The hotel/ inn is 1 min from the Chinese fishing nets & is perfectly placed for nice shops and a handful of restaurants. Of the 6 properties in which I stayed on a 2-wk trip, this was easily my favorite. For visitors flying into COK airport, be aware that with standard traffic it’s 75-90 minutes to the property. (If you transit overnight, it’s more like 45 minutes.)"

"The hotel was clean & tidy. Staff were very attentive & sorted out any issues promptly! The cleaners were excellent, restaurant staff, reception & management were very pro active in their roles too! Would definitely stay at this hotel if visiting Trivandrum again! Special mention goes to Sidharth, Arun, Bhagyalaxmi, Vishnu & Rajaskar! Thank you everyone!"

"Great stay. Great variety for breakfast especially there was brown rice 'puttu'. The spa treatment was great as they were able to fit me in. Would definitely return to the hyatt in trivandrum "