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Reviews of Kearney Inn and Convention Center

3 out of 5
Kearney Inn and Convention Center
301 2nd Ave, Building A, Kearney, NE

Reviews

5.6
Rating 10 - Excellent. 8 out of 69 reviews" "
Rating 8 - Good. 13 out of 69 reviews" "
Rating 6 - Okay. 15 out of 69 reviews" "
Rating 4 - Poor. 17 out of 69 reviews" "
Rating 2 - Terrible. 16 out of 69 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Dick

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is under remodel. My room was okay but all other areas were in shambles
Stayed 1 night in May 2024
Response from Front Desk Team on 26 May 2024
Hi Rick! We are so glad to see that you enjoyed your stay with us. We are working on making sure you will have an even better stay with us once our renovation is complete :) Hope to see you again soon! Have a great summer!

6/10 Okay

Thomas and catherine

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It looked like it was run down on the outside. Smelled like someone was smoking pot in the hallway. Clean room.needs updated. Not what i expected.
Stayed 1 night in Apr 2024
Response from FD on 28 Apr 2024
Thanks for your visit

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING was “under construction.” Pool was ice cold. Hot tub, sauna, bars, restaurants were all out of service. Didn’t get told about the situation until after check in. Rooms are very outdated and in need of renovations. Overall, just run down…hopefully the construction is successful (might be better off to raze the building and start from scratch!)
Stayed 1 night in Apr 2024
Response from fd on 28 Apr 2024
David, Sorry to hear this, Hope we were able to make you feel better about your stay...

4/10 Poor

Tama

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was advertised as having a full breakfast, and there was no breakfast whatsoever. Everything was under construction, and it was a mess. Rooms were less than desirable.
Stayed 1 night in Apr 2024
Response from Front Desk Team on 25 Apr 2024
Hi Tama! We are so sorry to see that you did not enjoy your stay with us. We do have some big changes coming our way so we do hope to see you again in the future so that we can ensure you have a better experience! :)

2/10 Terrible

Danny

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Doors would not unlock, people talking in hallways all night
Stayed 3 nights in Mar 2024
Response from FD on 23 Apr 2024
Which doors? thank you!

2/10 Terrible

Lori

Disliked: Property conditions & facilities
Very outdated and No door on the bathroom. It was clean and cheap
Stayed 2 nights in Apr 2024
Response from Front Desk PM on 23 Apr 2024
We hope to do business with you after renovations are done Lori!

6/10 Okay

Janet

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room we eventually received (1st room had not been cleaned) was a refurbished room; however, several items needed repair: electric outlet didn't work which meant no lamp or radio; towel rack not attached on 1 side; sink faucet sprayed water because no screen in faucet; kleenex tissue cover falling out of wall; bathtub faucet not connected properly. The common area bathroom had no toilet paper. The outside door B was not properly secured so anyone could enter the building without a room key. This property has potential but the refurbishing company is not very good. One section of the complex should be completed correctly before starting work on another area. It could be a beautiful place with a beautiful pool area. The exterior landscaping could be more inviting.
Stayed 1 night in Apr 2024
Response from Front Desk Team on 20 Apr 2024
Hi Janet! We are sorry to see that you did not enjoy your stay with us. We are in the process of making some big changes so we do apologize that it was not up to par. We hope to see you again soon so that we can ensure that you have a better experience :)

8/10 Good

Mario

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Justin on 19 Apr 2024
Hi Mario! We are so glad to see that you enjoyed your stay with us! We loved having you and we hope to see you again in the near future :)

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Michaela - GM on 18 Apr 2024
Hi Tina! We are so glad to see that you enjoyed your stay with us! We loved having you :) We hope to see you again in the near future :)

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people
Stayed 4 nights in Apr 2024
Response from Michaela - GM on 12 Apr 2024
Hi Cynthia! :) We are SO glad to see that you enjoyed your stay with us, we loved having you! We have some big changes coming our way so we hope to see you again in the future so we can ensure you have a great experience again!

4/10 Poor

William

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff is great bordering on amazing. They’re clearly aware that the property is trash. But you get what you pay for. The shower was a trickle and the refrigerator didn’t work. Otherwise, the stay was fine.
Stayed 1 night in Apr 2024
Response from Front Desk on 7 Apr 2024
Thanks for your stay! we are vigorously working at updating, growing, and giving our guest the best experience that we can! Thank your for being so nice to our staff!

10/10 Excellent

Wally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 5 Apr 2024
We loved having you!

10/10 Excellent

Staci

Liked: Cleanliness, staff & service
.
Stayed 1 night in Mar 2024
Response from Front Desk Team on 31 Mar 2024
Hi Staci! We are so glad that you enjoyed your stay with us! We loved having you. We hope to see you again in the future :)

4/10 Poor

Tina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The t v didn't work i tried the tv itself and the remote and still didnt work the pool was freezing the heat didnt warm the room
Stayed 1 night in Mar 2024
Response from virgil on 31 Mar 2024
Hi Tina! We are so sorry to see that you did not enjoy your stay with us. We do hope to see you again after renovations

4/10 Poor

Sharon

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is very old and although they are in the process of upgrading some of the rooms the overall presence is shabby at best. They offer virtually no anemities. The clerks did the best they could but resources are obviously limited would only stay there again if , like this time, there was nothing else available
Stayed 4 nights in Mar 2024
Response from FD on 27 Mar 2024
One day we will change that opinion around! Thank you for your stay regardless!

6/10 Okay

David

Travelled with partner
Disliked: Amenities, property conditions & facilities
There was no breakfast, even though advertised as have such. Was told they were under construction…but something could have been arranged, even voucher to a local close establishment. Room was nice. Outside and hallways need a lot of work.
Stayed 2 nights in Mar 2024
Response from FD pm on 27 Mar 2024
We will keep that voucher idea in mind! We are also trying to fix the amenities online as well!

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
In the process of renovating. The room was clean overall, but the tv didn’t work to actually watch any shows. The hallways and our neighbors were extremely loud around 2:00am (no fault of the staff) but there is no soundproofing. There was no breakfast available at this time, and the heater in the pool was out. I am sure it will be much nicer when the work is done.
Stayed 1 night in Mar 2024
Response from Front Desk on 24 Mar 2024
Hi Jennifer!! Thank you for your kind review. We are sorry for the inconveniences you faced and we hope to see you again soon! :)

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should be shut down! It was very filthy and unsafe!!! We tripped over a ledge going into the bathroom, the shower head was stuck in one position, the pool area was closed (wish we knew that), hallways were dark, old and filthy! The light switches were scary to touch! WAY TOO EXPENSIVE for the condition of this old hotel!!!
Stayed 1 night in Mar 2024
Response from Front Desk Team on 24 Mar 2024
Hi Brian! We are so sorry to see that you didn't enjoy your stay with us. We are in the process of making some big changes! We hope to see you again in the future so that we can ensure you have a better experience :)

2/10 Terrible

Anna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was ice cold. Pictures were not what was reality.
Stayed 1 night in Mar 2024
Response from Stephan on 19 Mar 2024
Very sorry for your troubles. We are working swiftly to renovate many parts of the Hotel. As Renovations get completed i hope you give us another chance

6/10 Okay

Lora

Was disappointed there was no breakfast. Also the ice machine by our room didn’t work. The bed wasn’t the most comfortable, seemed to roll towards the center. The channels on the television didn’t line up. The floor in the bedroom area did look new.
Stayed 1 night in Mar 2024
Response from Stephan on 19 Mar 2024
Very sorry for your troubles. We are working swiftly to renovate many parts of the Hotel. As Renovations get completed i hope you give us another chance

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Needs renovation
Stayed 1 night in Mar 2024
Response from Front Desk Team on 21 Mar 2024
Hi! We are currently under renovation and have big changes coming our way, we are so glad to see that you enjoyed your stay with us and hope to see you again soon :)

6/10 Okay

JoDee

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean, but it was dated and worn.
Stayed 1 night in Mar 2024
Response from Stephan on 19 Mar 2024
Very sorry for your troubles. We are working swiftly to renovate many parts of the Hotel. As Renovations get completed i hope you give us another chance

6/10 Okay

Jason

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Front Desk Member on 12 Mar 2024
Hi, Jason...Sorry we weren't able to fully meet your satisfaction! Big changes are coming our way with a mostly revamped staff! Hope to see you again so we can show you just how hard we are working to be able to satisfy everyone who walks through our doors!

10/10 Excellent

Kristi, Minden

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man was very helpful at the
Stayed 1 night in Feb 2024
Response from Stephan on 11 Mar 2024
Thank You for you kind review

10/10 Excellent

Holly Lynn

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Nice friendly check in was busy but people at counter were great
Stayed 1 night in Mar 2024
Response from Michaela W. on 9 Mar 2024
Hi Holly! :) We are so glad to see that you enjoyed your stay with, we loved having you! We hope to see you again in the future, big changes are coming our way.

2/10 Terrible

joy

Travelled with family
Disliked: Amenities, property conditions & facilities
The pool was cold, no hot tub its been down since last year when we stayed. No bar, it was closed even tho it was hopping last year when we stayed. The entire building was cold no heat throughout. The stay over all sucked.
Stayed 1 night in Mar 2024
Response from Front Desk Team on 11 Mar 2024
Hi Joy! We are so sorry to see that you did not enjoy your stay with us. We hope to see you again soon so that we can make sure that you have a better experience :)

2/10 Terrible

Kristina

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We waited at the front desk for an hour before anyone showed up to check us in. We called the number listed multiple times and no one answered. If we hadn’t already paid for the reservation we would have walked out and not returned.
Response from Front Desk Team on 9 Mar 2024
Hi Kristina! We are so sorry to see that you didn't enjoy your stay with us, we do apologize for the inconvience. We hope to see you again soon so that we can ensure that you have a better experience!

8/10 Good

Jacob

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Team on 7 Mar 2024
Hi Jacob! We are so glad to see that you enjoyed your stay, we hope to see you again soon :)

4/10 Poor

Yolanda

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Front Desk Team on 7 Mar 2024
Hi Yolanda! We are so sorry to see that you did not enjoy your stay with us. We hope to see you again soon that we can ensure that you have a better experience. Big changes are coming our way :)

2/10 Terrible

Grady

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst hotel we have ever stayed in. No one told us that everything was under construction. When we questioned why the pool wasn’t heated or that the bar was closed down or why wasn’t there any breakfast? All they would claim was “we’re under construction”. The staff was very rude and unwelcoming. Multiple keys wouldn’t work and when we requested to move to a room closer to the pool after we already paid for a suite there was no refund of any sort. All the side doors opened right up and let you into the building with zero security. My kids were so excited about the pool till they went to get in and couldn’t stand the cold water. We checked it and yes it was way too cold to get in. Everything we saw was run down/broken or had been sitting there for far too long. It was a situation of just sleep and get out since most hotels were already booked for the night. We all agreed that if the health department came in they would shut them down. There was a notice (not where you check in) that the health department had shut down the pool/spa and workout area due to violations of codes. When we asked why we were not told about all of these issues the front desk guy shrugged and said “we’re under construction”.
Response from Front Desk Team on 26 Feb 2024
Hi Grady! We are so sorry to see that you didn't enjoy your stay with us. We do hope to see you again in the future once our renovation is complete so that we can show you a better experience. Once the construction in the kitchen and dining area is done we will be offering breakfast again. The bar should be open again in the summer time! :) Big changes are coming our way and we do hope to see you again.

8/10 Good

Cari

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Will stay again
Clean, bit run down, bed comfy, pool was freezing couldnt use. Has great potential to be brought back to its glory days!!! Beautiful wood work thru out, pool area is amazing just not usable due to freezing water. Great for a cheaper over night stay, will stay again.
Stayed 1 night in Feb 2024
Response from Front Desk Team on 7 Mar 2024
Hi Cari! We will be glad to have you again! Big changes are coming our way and we can't wait for you to see them. We do apologize about the pool being colder than normal!

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stairways smelled of pot and some other rotten BO smell. There was a skeleton of a bed bug on our bed and a live bed bug on the headboard. Lots of things were broken or damaged.
Stayed 1 night in Feb 2024
Response from Front Desk Team. on 11 Feb 2024
Hello! We are so sorry to see that you didn't enjoy your stay with us. This is not the kind of experience we want any guest to have. We have lots of big changes coming our way and we hope to see you again soon so that we can ensure you have a better experience.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
There was no breakfast, and the elephant eye bar was not open. I asked for bedding in the morning, then had to call again in the evening. I got sheets and had to call again for blankets.
Stayed 2 nights in Feb 2024
Response from Front Desk Team on 11 Feb 2024
Hello :) We are so sorry to see that you didn't enjoy your stay with us. We do hope to see you again in the future so that we can make sure you have a better experience with us.

6/10 Okay

Bob

Travelled with family
The room was clean and the bed was comfortable. For the price it fit our needs of just needing an inexpensive place to stay
Stayed 1 night in Feb 2024
Response from Michaela W. on 4 Feb 2024
Hi Bob! :) We are glad that you enjoyed your stay with us. We hope to see you again soon.

2/10 Terrible

Lorene

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty hotel.
It was dirty, falling apart, very hard to navigate. Other people hair in the shower and on the sink.
Stayed 1 night in Jan 2024
Response from Front Desk Team on 11 Jan 2024
Hi Lorene! We are so sorry to see that you didn't enjoy your stay with us. This is not the kind of experience we want anyone to have. We are so sorry that your room was not cleaned to our standards. We do hope to see you again soon so that we can ensure that you have a better stay.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it
This place should not even be having guests. They are transitioning to new owner and did not have breakfast, or bar, ect, only thing was the pool. The place was in terrible shape, room was falling apart. Beds were only thing that were ok. Pulling up and there was 1 car in the parking lot and it seemed so sketchy. No wonder.
Stayed 1 night in Dec 2023
Response from Front Desk Team on 31 Dec 2023
Hello! We are so sorry did you not enjoy your stay with us! We do hope to see you again soon, big changes coming our way and we hope you try us out again so we can ensure you have a better experience :)

8/10 Good

Thomas, OMAHA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is rebranding and under new management. It is a bit dog eared as they work on upgrades but it is an excellent value.
Stayed 1 night in Dec 2023
Response from Michaela W. on 29 Dec 2023
Hi Thomas! We are so glad to see that you enjoyed your stay with us. We appericate your patience with us during this transition time. We hope to see you again soon! Big chages coming our way! :)

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk Team on 28 Dec 2023
Hello! We are so sorry to see that you didn't enjoy your stay with us. We do hope to see you again soon. Big changes are coming our way, and we would love to have you back to ensure that you have a better experience :)

8/10 Good

alicia

Travelled with family
Response from Michaela W. on 8 Feb 2024
Hi Alicia! We are so glad to see that you enjoyed your stay with us, we loved having you! Sure hope to see you again in the future :)