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"No staff. Room clean "

"The breakfast was decent and there was a decent view. Might want to be more clear on instructions to new hotel comers that the reception is on the 7th Floor. Else all is good "

"Speed of check in and check out, room was complete and solid, location is amazing"

"The hotel is very convenient and well located. We had a spacious room. The only negative point was that the communication with the staff is very limitated as long as they speak Japanese and hardly English"

"Very courteous staff. Great breakfast with. Wide variety "

"The rooms are very spacious for Japanese standards. It is also in an extremely convenient location, as it is part of the main Kagoshima-Chuo station, which has a bus loop and taxi pickup/dropoff areas."

"The hotel is conveniently located near Tenmonkan. The staff are very courteous, and the facilities are newly renovated and well-maintained. I have stayed here twice already and would be pleased to return in the future."

"The room bathroom smelled especially the certain that needed to clean the bacterial growth. Stinked."

"Easy check-in process and right in the middle of downtown. We were able to store our bags when arriving in the morning before we could enter the room. Very close to tram/bus stop that goes to the airport and Shinkansen train station. The beds were comfortable but a little on the softer side, and the amenities provided were very nice. Recommended!"