Kaunlaran Hotels, Manila

"I had a pleasant stay at this hotel. It’s budget-friendly, the rooms are clean, cozy, and surprisingly decent for the price. It’s perfect for travelers looking for comfort without spending too much. Location is amazing. It’s a quick walk to MOA and some other malls, restaurants and coffee shops. What really stood out was the customer service, especially from Glenda at the front desk. She’s very friendly, approachable, and goes out of her way to assist guests, not every receptionist has that kind of warmth and professionalism. Most of the staff are also polite and helpful, which made my stay even better. I like how they put their hands on their chest when they greet the guests. The only thing I’d suggest is improving the smoking area. Adding a few benches and a small roof or cover would make it more comfortable, especially during rain or strong sun. Overall, great value for money and wonderful service. Would definitely stay again!"

"The room was great and service excellent "

"Breakfast and Airport shuttle was great! Room was a bit small but very clean with modern amenities. Staff was awesome especially housekeeping, concierge and the restaurant staff! Would definitely recommend! "

"Staff was very accommodating "

"Staff are very helpful and friendly. "

"Staff was very nice and polite! Rooms on the 9th floor are definitely worth the upgrade. This is my second stay at the hotel in a year and plan to return in future. Thank you to all the staff for a great stay!"

"The air condition is ok. I didn't eat breakfast. Staff are very friendly and nice"

"Great hotel. Loved the roof deck and restaurant "

" Lean room, Shops nearby, Excellent customer service, Good Breakfast "