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Reviews of Welcomhotel By ITC Hotels Katra

4.5 out of 5
Welcomhotel By ITC Hotels Katra
9, Shrine View,, Katra Reasi Road,, Katra, Jammu

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 14 reviews" "
Rating 8 - Good. 2 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nalina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Pankaj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and view
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Over pricey and the bed and pillows are horrible
Stayed 1 night in Feb 2024

4/10 Poor

Pranshu

Stayed 2 nights in Nov 2023
Response from GM on 11 Jan 2024
Dear Mr PranshuGreetings from WelcomHotel by ITC hotels Katra!Your feedback shared through Expedia is greatly appreciated and would most certainly help us in our "Quest for Quality". My sincere apologies for the inconvenience caused to you, your feedback will help the team to strive for even higher levels of perfection.We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards expected of us. Yours most certainly is a relationship we cherish.Please do not hesitate to get in touch with me for any assistance whatsoever.Responsibly yours,Mukund KumarGeneral ManagerWelcomHotel by ITC Hotels, Katra

10/10 Excellent

Navin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Shashank

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located away from the noise of Katra downtown. nice upscale place where you can also enjoy local delicacies albeit at a much higher price but will much less hassle. Staff is extremely helpful and friendly. will come back again for sure
Stayed 2 nights in Aug 2023

10/10 Excellent

Ashwani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Itc Sheraton a bliss to stay
Excellent stay !! Wonderful property !! Great value for money !! Very polite cheerful helpful staff !! Very good hospitality !! Beautiful location with views of the hills and valley !!
Stayed 1 night in Jul 2023

10/10 Excellent

Shweta

Stayed 1 night in Jun 2023

10/10 Excellent

Nimit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Katra
Memorable stay, extremely nice people who are always willing to help. Great facilities and great location
Stayed 1 night in May 2023

8/10 Good

Krishan M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from GM on 25 Apr 2023
Dear Guest,Greetings from WelcomHotel by ITC hotels Katra!Your feedback shared through Expedia is greatly appreciated and would most certainly help us in our "Quest for Quality". My colleagues, who attended to you; needless to mention they will be delighted. It is comments such as yours that motivate our team and helps them to strive for even higher levels of perfection.We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards expected of us. Yours most certainly is a relationship we cherish.Please do not hesitate to get in touch with me for any assistance whatsoever.Responsibly yours,Souvik GoswamiGeneral ManagerWelcomHotel by ITC Hotels, Katra

10/10 Excellent

AMIT

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

NIMIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Snehanshu Banerjee on 14 Jul 2022
Dear Guest, Greetings From Welcomhotel Katra! It was indeed our pleasure to have you visit our hotel recently. Thank you very much for taking the time and effort to provide us with your valuable feedback. We are pleased to note that the services of the hotel lived up to your expectations. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". We look forward to another opportunity to welcoming you back to Welcomhotel Katra in the near future. Warm Regards, Snehanshu Banerjee Genera Manager

10/10 Excellent

Sarthak

Stayed 1 night in Oct 2021
Response from Srideep Chatterjee on 25 Mar 2022
Dear Guest, Thank you for your feedback. I sincerely hope you will visit our property and give us an opportunity to serve you again . We look forward to welcoming you back at Welcomhotel Katra. Responsibly Yours, Srideep Chatterjee Front Office Manager