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"The place was amazing. The service was excellent. And we got to see a sloth on the premises."

"The room was large and very comfortable for our group of four (two adults and two teenagers). We especially enjoyed the private thermal pool, which was an awesome addition. However, we did notice that some of the fixtures in the room are a bit dated, particularly the toilet. Updating these elements would significantly improve the overall experience. Thermal pools were nice and spacious"

"The staff here make it worth it! They are 10/10. So kind. The hotel is perfect as a main base for all the activities in the area. Greivin helped us book a spa and dinner evening before our arrival via WhatsApp and it worked out flawlessly. Rooms are simple but clean and private, everything you need for a high activity trip like in fortuna. We would definitely stay here again. "

"Staff was so friendly. Room was comfortable and spacious. Beautiful volcano views. Fun activities for the kids. "

"Our family of 4 (2 adults and 2 teens) stayed for 3 nights and had a wonderful experience. Staff was super friendly and accommodating. Rooms were well maintained and had an authentic feel, although the shower was a bit difficult to keep at a consistent temperature. Beds were comfy. Pool was a bit chilly. The location was a bit of a drive from Arenal and La Fortuna, so I was glad that we had rented a vehicle to get around. Overall, we had a lovely stay and would certainly recommend to others looking to stay in the area. "

"Overall, a great property with a great experience for families, but the front desk staff are not trained to handle a large volume of tourists so plan accordingly. I would suggest a minimum of 3 nights for good experience of the resort. "

"Great hotel, quiet, beautiful grounds. "

"Outstanding hotel in stunning location; very comfortable room (suite upper deluxe) with incredible view on Arenal volcano. staff were very friendly and helpful. luxury hotel but without pretense. magical grounds and surroundings "

"Our stay at Nayara Springs was truly exceptional. My wife and I travel frequently and stay at high-end properties around the world, and this was quite simply the best resort we have ever experienced. Every aspect of the property is thoughtfully executed. All five restaurants were outstanding, offering consistently excellent food and service. Our villa was beautiful, impeccably comfortable, and private; the warm plunge pool was an absolute highlight (warm from the hot springs!). The grounds are immaculate, the facilities are top-tier, and the spa is perfectly serene. What truly sets Nayara Springs apart, however, is the extraordinary hospitality. The level of warmth, attentiveness, and genuine care shown by the staff is unlike anything we’ve encountered elsewhere. I would especially like to recognize Anthony, who went far above and beyond throughout our stay. He was instrumental in helping us plan activities, dining, and transportation both on and off the property, always anticipating our needs and making everything effortless. Nayara Springs is a rare property that exceeds expectations in every dimension. We cannot recommend highly enough and very much look forward to returning."