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Hotel Cypress Karuizawa

3.5 star property
Hotel with 4 restaurants, near Karuizawa Prince Shopping Plaza

Choose dates to view prices

Hotel Cypress Karuizawa offers skiing nearby and features four restaurants, shopping, a garden setting, laundry facilities, free in-room WiFi, and a welcoming bar. These amenities provide convenience and comfort after exploring the area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Japanese Western Room Non smoking

Japanese Western Room Non smoking

Japanese Western Room Non smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Deep-soaking bath
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Beds

View all photos for Urban Japanese Western Room Non smoking

Urban Japanese Western Room Non smoking

Urban Japanese Western Room Non smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Deep-soaking bath
Private bathroom
  • Sleeps 6
  • 4 Twin Futons

View all photos for Urban Twin Room, Non Smoking

Urban Twin Room, Non Smoking

Urban Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Deep-soaking bath
Private bathroom
  • 70 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Deep-soaking bath
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Deep-soaking bath
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Deep-soaking bath
Private bathroom
  • 59 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Hollywood Twin Room, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Hollywood Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Deep-soaking bath
Private bathroom
  • 5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking

Junior Suite, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Deep-soaking bath
Private bathroom
  • 7 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Family Suite, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Family Suite, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Deep-soaking bath
Private bathroom
  • 80 sq m
  • Sleeps 6
  • 4 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Cypress Suite Room, Non Smoking

Cypress Suite Room, Non Smoking

Cypress Suite Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Deep-soaking bath
Private bathroom
  • 11 sq m
  • Sleeps 8
  • 4 Large Twin Beds and 4 Twin Futons

View all photos for Deluxe Japanese Western Style Room, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Japanese Western Style Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Deep-soaking bath
Private bathroom
  • 6 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

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About the area

Map
Karuizawahigashi 287-1, Karuizawa, Nagano, 389-0104

What's nearby

  • Karuizawa Prince Shopping Plaza - 7 min walk - 0.7 km
  • Karuizawa Indoor Tennis Court - 15 min walk - 1.3 km
  • Karuizawa Prince Hotel Ski Resort - 18 min walk - 1.5 km
  • Old Karuizawa Ginza Street - 2 min drive - 2.0 km
  • Hoshino Onsen Hot Spring - 7 min drive - 5.3 km

Getting around

  • Karuizawa Station - 11 min walk
  • Tokyo (HND-Haneda) - 167 min drive

Restaurants

  • ‪軽井沢 味の街 - ‬16 min walk
  • ‪L'ATELIER de Cafe & Deli - ‬18 min walk
  • ‪やまへい 軽井沢店 - ‬14 min walk
  • ‪マクドナルド - ‬2 min walk
  • ‪Délifrance 軽井沢店 - ‬17 min walk

About this property

Hotel Cypress Karuizawa

Hotel near Karuizawa Prince Shopping Plaza
Close to Karuizawa Prince Hotel Ski Resort, Hotel Cypress Karuizawa provides a terrace, shopping on-site and a garden. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and luggage storage
  • A lift, a front desk safe and a vending machine
  • Guest reviews speak well of the overall condition
Room features
All 86 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • Fridges, housekeeping and desks

Similar properties

Hot springs

Karuizawa Prince Hotel West

  • Free WiFi
  • Restaurant
  • Gym
  • Tennis court
8.6 out of 10, Excellent, 1,000 reviews
The price is NZ$273
26 Nov - 27 Nov
Karuizawa Prince Hotel West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: JPY 3,500 to 3,500 per person
  • 4 restaurants
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Shopping
  • Ski storage

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 to 3500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Cypress
Cypress Karuizawa
Hotel Cypress Karuizawa Hotel
Hotel Cypress Karuizawa Karuizawa
Hotel Cypress Karuizawa Hotel Karuizawa

Frequently asked questions

Is Hotel Cypress Karuizawa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cypress Karuizawa?

Self-parking is free at this property.

What time is check-in at Hotel Cypress Karuizawa?

Check-in start time: 3 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Cypress Karuizawa?

Checkout is at 10 AM.

Where is Hotel Cypress Karuizawa located?

Situated in Karuizawa, this hotel is within a 15-minute walk of Kumoba Pond and Karuizawa Prince Shopping Plaza. Karuizawa Flower Museum and Karuizawa Station Building Memorial are also within 15 minutes. Karuizawa Station is 11 minutes by foot.

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Reviews

Hotel Cypress Karuizawa Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.0

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 177 out of 350 reviews
Rating 8 - Good. 140 out of 350 reviews
Rating 6 - Okay. 24 out of 350 reviews
Rating 4 - Poor. 4 out of 350 reviews
Rating 2 - Terrible. 5 out of 350 reviews

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
生演奏を聴くことができました。 癒されました！
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
従業員さんの対応がとても良かった
Stayed 1 night in Jul 2021

10/10 Excellent

Mayu

Liked: Cleanliness, property conditions & facilities, room comfort
部屋は広さも十分で快適に過ごせました。
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

感染予防もしっかりしてありました。

このご時世に誰もいない中、ラウンジから響いてくるピアノの生演奏が心を癒してくれました。 演奏者に拍手です。
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋が広く快適でした！
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
広いお部屋でのんびり過ごせました。
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
臨機応変の対応をして頂き、有り難かった。
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何度も利用していますが、立地、施設（部屋、大浴場、レストラン）、サービス、価格等、軽井沢ではピカイチだと思います。 引き続き何度も使わせていただきます。
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がとても良かったです
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

また行きたいと思います！

お部屋が広くベランダもあり、窓を開けるとまわりの木々の香りがして快適に過ごせました。室内着がもう少し良くなると、最高だと思います。 とても居心地の良いホテルでした。また利用したいと思います。
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

コロナ対応

全てコロナ対応、2日滞在で部屋の掃除も何もない 館内は綺麗になっているが、大浴場のヒノキがぬるぬるで、滑った時ヒノキが爪に刺さった。 ベットのマットレスが硬過ぎて、最悪の寝心地だった。
Stayed 2 nights in Aug 2020

6/10 Okay

アブ, 埼玉

Disliked: Staff & service, property conditions & facilities
なぜエレベーターが一基しかない。また時間が長くて階段を使いました。
Stayed 1 night in Aug 2020

8/10 Good

Moriyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Middle Hotel

ホテル側のサービスが　行きすぎず　足らなすぎず　ほどよい感じでした。
Stayed 1 night in Jul 2020

8/10 Good

NAOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
緊急事態宣言が明けに予約をしたが、直前になってコロナの感染者が増えてきた中での東京都内からの旅行であったためキャンセルするか悩んでいたがホテルの方達も感染予防対策に努められていて行って良かったと思いました。
Stayed 1 night in Jul 2020

6/10 Okay

KEI

Disliked: Staff & service

残念なサービス

ホテルフロントスタッフの対応力があまり良く感じられません。 新人スタッフなのかわかりませんが 連泊にも関わらず名前も顔も覚えて頂くことが出来ず残念でした。 ホテル自体はとても綺麗で過ごしやすく感じましたが、サービスのレベルが評価ほど良いものではなかったのが残念です。 朝食を選ぶ際もホテルサイドの都合かわかりませんが、洋食和食の選択肢を勝手に選ばれた感があり個人的には和食がよかったのです。 またコロナの影響で様々なサービスが出来ない事は承知の上ですが、バーカウンターが使用出来るのか？伺った際にも、 申し訳なさを感じない説明の仕方と態度で コロナの影響で運営出来ないのがあたかも当たり前ですけど何か？と言っているような説明の仕方でした。 食事に関しては可もなく不可もなくと言った印象です。 一流のホテルを目指すのであれば もう少しホテルスタッフサイドの教育や サービスの姿勢、おもてなしの精神を 磨いてほしいです。 おそらく、こちらのホテルはもう 使うことは無いと思います。 駅から近い利便性を選ぶお客さんが 多いのかわかりませんが 少し天狗になっているような気もします。
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1泊朝食付きの朝食がとても美味しかった。大満足でした
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
子供がいるのに階段ばかり。何をするのも同線が悪い
Stayed 2 nights in Jul 2020

10/10 Excellent

many, 東京

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また記念日や女子同士でも来たいなと思う綺麗で素敵なホテルでした。アメニティーも良かったです！ありがとうございました。
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スタッフが素晴らしい！

スタッフの対応、特に対人スキルが素晴らしかった。 また、宿泊したいと思わせる滞在体験でした。
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コロナ騒ぎ中ということもあると思うけど それを差し引いても朝食はもう少し どうにかならないかなあと思うほどの内容。
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ペットボトルの水があるともっと良かったと思います。ですがとても気持ちよく泊まれたので次も泊まりたいと思いました。
Stayed 1 night in Mar 2020

6/10 Okay

Sin Ying Shadow

Liked: Cleanliness, room comfort

房間舒適，但欠缺員工協助

房間很大及舒適，但員工欠缺熱誠，沒有員工協助推行李，因為行李需要搬數級樓梯才可以到一樓，所以入住和離開時都要自行搬行李實在有點困難，望能改善。
Stayed 1 night in Feb 2020

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent experience. Staffs are very friendly and very helpful.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很不錯~~~

非常讚~~ 若不是冬天晚上車班只到18:35會更好~ 冬天晚上走~太冷了!!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
風呂とトイレが別なところが良い
Stayed 2 nights in Feb 2020