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"Impressive looking entrance and public areas but rooms are very very basic. No bar or restaurant unless you book with a ‘separate’ business ? Pleasant staff at checkin. 10-15 minute walk in to town. We had no hot water for our whole stay and we’re only offered the use of another room just before checkout. Didn’t get breakfast because it was overcrowded and chaotic. Just one small hot water dispenser for around 100 people. Dirty cups, no free tables. Very disappointing. "

"Très beau bâtiment."

"Quiet. Conveniently sited for petrol and other requirements. "

"Overall a good hotel . Convenient parking "

"Facilité d’accès lors de notre trajet vers le Portugal"

"Stopped on our way north, lovely hotel, great place accross the road to get food after a long day of driving, very clean hotel."

"The hotel was very good "

"Fab position by the station, clean rooms, great value"

"Absolutely incredible hotel!! We booked for the Azkena Rock Festival and were stunned when we arrived at the property. Our suite was massive, with a full size kitchen, gorgeous bathroom and bedroom and lovely views. Excellent hotel facilities and really lovely accommodating staff. Cleaners came and were flexible as to when they came. A 10 minute walk to the festival, close to bus routes. "

"Hotel was fine, basic and clean.....what I was expecting and happy with. Staff werd very helpful and pleasant! I would stay here again."

"Very friendly, helpful, staff. Excellent value and good food "

"Really convenient for bus and tram, but Vitoria is also very walkable Supermarket next door, delis, cafes and wine bars, nearby Staff lovely We were very comfortable here "

"Beautiful Hotel! Clean & friendly but most of all this hotel offers something a bit different quirky & unique! Highly recommend. "

"Great service"