Property entrance

Reviews of Days Inn by Wyndham Overland Park/Metcalf/Convention Center

2 out of 5

Reviews

6.4
Rating 10 - Excellent. 185 out of 1003 reviews" "
Rating 8 - Good. 287 out of 1003 reviews" "
Rating 6 - Okay. 204 out of 1003 reviews" "
Rating 4 - Poor. 160 out of 1003 reviews" "
Rating 2 - Terrible. 167 out of 1003 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Vicky

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Vicky

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures DO NOT look like the actual rooms. I checked in and went straight to my room and the door frame on the inside of the room had a huge chunk of wood missing as if the door has been kicked in and the lock/latch that was there broke off the frame. When the door was shut you can see outside between the door and the frame. I left immediately and booked another hotel. I told Days Inn that I was going to leave them a bad review. I wish I could upload the pictures that I took to show how UNSAFE the room was. I pulled back the sheets and the mattress was entirely brown stained. I could not bring myself to lay down there nor stay there as I DID NOT FEEL SAFE. I went to return the key cards at check out at the end of the original reservation and told the front desk my concerns and because I did not tell them within 15 minutes of checking in that I did not stay there, the charges remained, despite the cleaning crew entering the room everyday and saw that it remained untouched. Even the front desk staff did not feel safe as they were behind a locked door and had a little window with a slot that we needed to speak to them through. There was also a horrid smell in the room, truly horrid. I do not recommend anyone to stay here. EXPEDIA - you need to perform onsite visits for the properties you list on your site.
Stayed 3 nights in May 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not ready when first showed up (took cleaning staff about 1 1/2 hours to have it ready); One electrical outlet was burned (still had part of a plug-in inside of it); TV didn't work well (wasn't able to change channels easily); One drawer still had OREO cookie crumbs inside; Pillows were not clean; And the ceiling looked inside it had dust (especially near the old A/C vent). The room I stayed in REALLY needs redone COMPLETELY from top to bottom---New Paint, New Floor, New EVERYTHING.......
Stayed 1 night in May 2024

4/10 Poor

Sam

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Repairs to paint and cracks were unsightly. Rips in comforter. Tub full of rust.
Stayed 1 night in May 2024

4/10 Poor

TIM

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches
Stayed 1 night in May 2024

6/10 Okay

AHMED

Disliked: Property conditions & facilities
Mentioned free breakfast , but all you get is brown bag with granola bar one clementine and pack of two muffins
Stayed 1 night in May 2024

2/10 Terrible

Colene

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dungeonice. The carpet was damp and there was a sense of mold. The shower was dirty with peeling wallpaper and the tub needed a good scrubbing. Breakfast was a brown bag with a mandarin orange, 2-pack mini-muffin, and granola bars. The coffee was in-room only lacking enough cream and sugar. After agreeing to reimburse the final two days of my stay, the manager-owner refused to cooperate with Expedia.com so I didn't receive my credit. Wyndham needs to inspect the properties they put their brand on.
Stayed 3 nights in Apr 2024

2/10 Terrible

Arlene

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Linens are so old and dirty and looks like rugs. Tub have some hairs
Stayed 1 night in May 2024

10/10 Excellent

Heather

Liked: Staff & service
It was easy to get to, parking was good. Quiet location. The room could have been a little cleaner for example the walls, door and lighting fixtures. It was fine for my one night stay
Stayed 1 night in May 2024

4/10 Poor

Kristine

Travelled with family, Business traveller
Disliked: Cleanliness
When we returned from a late dinner (8 pm) there was evidence that someone had been in our room: bed turned down and pillows moved, bathroom fan and light on, and what appeared as cigarette ash dropped on the sheets. We informed management who denied anyone had access or had been in the room. We left shortly after because we felt unsafe. We had to forfeit the whole of our monies.
Stayed 1 night in Apr 2024

2/10 Terrible

Caitlyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Naveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got no complaints
Stayed 2 nights in Apr 2024

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
I felt like I was in a horror movie
Stayed 4 nights in Apr 2024

4/10 Poor

Michael

Stayed 3 nights in Mar 2024

4/10 Poor

Michael

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Door never worked right and never got fixed
Stayed 3 nights in Apr 2024

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled really funny. I thought the next time I tell him I would bring my own Airwick air freshener.
Stayed 2 nights in Mar 2024

6/10 Okay

Shelby

Disliked: Property conditions & facilities
ghetto
Stayed 1 night in Apr 2024

8/10 Good

Tyrronce

Travelled with family and small children, Travelled with pets
Clean for the one night I stayed
Stayed 1 night in Apr 2024

4/10 Poor

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The clerk was bland and see to only take interest in a quick check in. The room had a funny smell. The bed was comfortable. Stayed only on night it was ok for a one night stop over.
Stayed 1 night in Apr 2024

4/10 Poor

Kristie

Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Ryan

Stayed 2 nights in Mar 2024

2/10 Terrible

Fred

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Paid for a queen and got a double. no hot water, scumbags everywhere, stay away
Stayed 1 night in Mar 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible. The room was dirty and smelled like cigarette smoke. It was noisy at all hours. It sounded like it was a brothel. I was very disappointed. The free breakfast amounted to a sack lunch.
Stayed 19 nights in Feb 2024

10/10 Excellent

Christopher

Stayed 4 nights in Mar 2024

4/10 Poor

Thomas

Disliked: Property conditions & facilities
They property left a lot to be desired. The bed had a stench that smelled like body odor. The door did not lock correctly. It looked like it had been kicked in before. The property was very run down and in need of repairs.
Stayed 1 night in Mar 2024

6/10 Okay

Allan, The Villages

Travelled with family
Inexpensive
Stayed 1 night in Mar 2024

2/10 Terrible

Becky

Stayed 3 nights in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was easy and quick
Stayed 1 night in Mar 2024

10/10 Excellent

Farhan, Wichita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place to stay. Close to the highway for convenience. Definitely would recommend to book a room.
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Quiet and clean
Stayed 1 night in Mar 2024

6/10 Okay

Dean

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were a few issues in the room but we were just here for one night so we didn't say anything. Nothing huge just small things

4/10 Poor

Morgan

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Feb 2024

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn't see anything wrong with my stay. The bed was too soft, but that is my personal problem.
Stayed 1 night in Mar 2024

2/10 Terrible

Bob

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good. Toilet seat loose and damaged. Breakfast was just a sack. Never use you again
Stayed 1 night in Feb 2024

6/10 Okay

Dennis

Stayed 5 nights in Feb 2024

8/10 Good

James

Stayed 1 night in Feb 2024

4/10 Poor

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled like cigarette smoke as soon as I walked in the room & it was a non smoking room. The toilet sit was about to come off. The room was very some w/everything in the room.
Stayed 1 night in Feb 2024

2/10 Terrible

Eddie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The his property was poorly maintained and filthy.

2/10 Terrible

Nour

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smells breakfast was some snacks When i told the staf about my room smell he said spray some air frishner🤐
Stayed 2 nights in Feb 2024

4/10 Poor

Eli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth paying an extra 20 for something nicer
It was just kind of dirty… there was tooth paste on the walls from past stays, dirt and dust build ups. The room smelled like tobacco etc…
Stayed 1 night in Feb 2024

4/10 Poor

Trey

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not as advertised on the website… Pictures look nothing like the property

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches
Had to get the hotel to work with Hotels.com to issue a refund due to roaches everywhere. They were crawling around the tub, toilet and on the walls. I left immediately.
Stayed 1 night in Feb 2024

6/10 Okay

Franklin

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Shower had little water pressure, took a while to get the hot water to come through. Inside bathroom door at the top the door is peeling off pretty bad. The whole room needs updated, things need fixed & painted. The heater needs maintenance as we couldn't get the room warm. Hair dryer worked when it wanted to. Overall it's ok to stay if you need a quick night of sleep but it's nothing to brag on
Stayed 1 night in Feb 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient, clean. Always stay here when I visit Overland Park. Very happy with the staff and rooms.
Stayed 1 night in Feb 2024

4/10 Poor

Greta

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not recommend!
I definitely was not impressed. When we got there and went to our room the door had been left wide open! Creepy. This was after walking past people sitting in their cars smoking pot. We did stay because we weren't planning on being in the room much. Every time except early mornings someone had been smoking pot heavily in the stairway. The little refrigerator didn’t work. No Kleenexs till second day and then it was left to me to put into the holder. The "breakfast" was a sack breakfast due to "covid"...... really!!!! I definitely did not recom5it to my friend when they asked. We will spend more money next time. Oh and for some reason the fitted sheet would not stay on the mattress at all.... My fit bit for both nights registered me only getting 5 hours of sleep. Mostly due to when i woke up i had to get up and put the fitted sheet back on.
Stayed 2 nights in Feb 2024

8/10 Good

Kimberley

Travelled with group
Liked: Staff & service, room comfort
Ok for the price, but very bare basics.
We were just here for one night. Check in was easy. But this is a bare basics stay. No real breakfast. Sign said they have a grab & go bag, but we didn’t bother with it. We were on a first floor room & the parking lot was right out side. Noise all night long. Thank goodness the temperature outside was mild because the heat/air was completely off & we couldn’t figure out how to use it. There was a wall/window unit and a thermostat but neither seemed to work. The sheets & towels were clean. And the bed was comfortable. Check out was 11 and we were almost ready, but housekeeping knocked on our door at 11:05. If I stayed here again I would get a second floor room to be away from the parking lot.
Stayed 1 night in Feb 2024

2/10 Terrible

Tiffany

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Drug use is extremely bad. Ended up leaving and going to a different hotel. Had to file a police report
Stayed 1 night in Feb 2024

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness
Room hot temperature and dirty.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here often. Nice rooms and very friendly staff. Plan on staying here often in the future.
Stayed 1 night in Jan 2024