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Location was excellent. Condition of the general areas of the hotel was fine. The room had a strong must odor to it. The keys to the room kept demagnetizing even when keeping them away from all electronics. That was more inconvenient than anything. Otherwise it was a fine stay for the couple of days. Breakfast was good and the pool was good. No other issues. Thank you.
Had to change rooms twice after check in because of filthy rooms. Brown gunk all over the headboard and yellow stains on the sheets and the next room had sticky dark crap all over the nightstand and blood on the wall in the bathroom. Nasty. The pics online do not look like the hotel. Also, our room was on the side of the hwy and it was so loud it kept us up at night. The staff was nice and friendly though.
Though parts were slightly dated, the beds were comfortable and the place was clean. Easy getting around Kansas City from this location as well. The only negative was the breakfast. Very limited and the biscuits weren't completely cooked. When I told the staff it was still raw in the middle they simply shrugged.
Contrary to reviews the hotel was not especially clean or spacious. The parking lot was not lit on the front side of the hotel which made nighttime parking risky given the location.
This hotel is very old and needs major updates/renovations. We did not end up staying at this property, we checked out within minutes of checking in. Very disappointed
Dear Ron,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites, Northeast. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Bijal Barot,Manager,Comfort Inn & Suites, Northeast
Dear Chris,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites, Northeast. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Bijal Barot,Manager,Comfort Inn & Suites, Northeast
10/10 Excellent
Joseph
23 Mar 2024
Liked: Amenities
A good size room and very clean. A great free breakfast was a wonderful perk. Thank you.
Joseph
Stayed 1 night in Mar 2024
Response from BB on 25 Mar 2024
Dear Joseph,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites, Northeast. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Bijal Barot,Manager,Comfort Inn & Suites, Northeast
Cockroaches. Had to beg to get some kind of compensation. Worst hotel I have ever stayed at.
Darcey
Stayed 1 night in Mar 2024
Response from BB on 25 Mar 2024
Dear Darcey,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites, Northeast. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Bijal Barot,Manager,Comfort Inn & Suites, Northeast
Dear Linda,,.Thank you so much for your fantastic 5/5 review! We're delighted to hear that you found your stay at Comfort Inn & Suites Northeast comfortable. Providing exceptional comfort and service is our top priority, and we're thrilled to have met your expectations. We hope to welcome you back again soon for another wonderful stay!"Best Regards,
Dear Jakeshia,Thank you for taking the time to share your positive experience at Comfort Inn & Suites Northeast! We are delighted to hear that you had a 5-star stay with us.Providing exceptional service and comfortable accommodations is our top priority, and we are thrilled that we met your expectations. Your feedback mean a lot to us and serve as motivation for our team to continue delivering excellent service to all our guests.We look forward to welcoming you back for another wonderful stay whenever your travels bring you to the area. Thank you for choosing Comfort Inn & Suites Northeast!
Dear Denise,Thank you for taking the time to share your positive experience at Comfort Inn & Suites Northeast! We are delighted to hear that you had a 5-star stay with us.Providing exceptional service and comfortable accommodations is our top priority, and we are thrilled that we met your expectations. Your kind words mean a lot to us and serve as motivation for our team to continue delivering excellent service to all our guests.We look forward to welcoming you back for another wonderful stay whenever your travels bring you to the area. Thank you for choosing Comfort Inn & Suites Northeast!
Dear Julie, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Kansas City - Northeast. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,
8/10 Good
Tashanna
17 Mar 2024
Staff very nice and friendly
Tashanna
Stayed 2 nights in Mar 2024
Response from Bijal Barot on 20 Mar 2024
Dear Tashanna,Thank you for taking the time to share your feedback on your recent stay at Country Inn & Suites Kansas City Northeast. We're glad to hear that you had a positive experience overall.If there's anything specific you feel we could improve upon to earn that extra star next time, please don't hesitate to let us know. We value your input and hope to welcome you back for an even better stay in the future.
Dear Graham, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Kansas City - Northeast. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,
Dear Brian,Thank you for taking the time to share your feedback on your recent stay at Country Inn & Suites Kansas City Northeast. We're glad to hear that you had a positive experience overall.If there's anything specific you feel we could improve upon to earn that extra star next time, please don't hesitate to let us know. We value your input and hope to welcome you back for an even better stay in the future.
8/10 Good
Ronda
Travelled with family
5 Mar 2024
Liked: Cleanliness, staff & service, amenities
Ok place to stay. Building is in major need of renovations. But was clean and quiet. Nice breakfast and clean rooms.
Ronda
Stayed 1 night in Feb 2024
Response from Bijal Barot on 7 Mar 2024
Dear Ronda,Thank you for choosing to stay at Comfort Inn & Suites Kansas City North East and for taking the time to share your feedback with us. We sincerely appreciate your valuable suggestions regarding renovations.Your input is invaluable to us as we strive to continually improve our facilities and services. Rest assured, we will carefully consider your comments as we plan for future enhancements.We hope to have the pleasure of welcoming you back again soon and providing you with an even more enjoyable experience.
Dear Arden,Thank you for choosing to stay at Comfort Inn & Suites Kansas City North East. We appreciate your decision to trust us with your accommodation needs.We hope your stay was comfortable and enjoyable, and we look forward to welcoming you back soon.Warm regards,
Everyone was so sweet! Truly loved this experience!
Elizabeth
Stayed 4 nights in Feb 2024
Response from Bijal Barot on 7 Mar 2024
Dear Elizabeth,Thank you for choosing to stay at Comfort Inn & Suites Kansas City North East. We appreciate your decision to trust us with your accommodation needs.We hope your stay was comfortable and enjoyable, and we look forward to welcoming you back soon.Warm regards,
6/10 Okay
Sandra
Travelled with partner
25 Feb 2024
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel was just ok. The staff were very friendly and nice. The breakfast was good, just like free breakfast at any other hotel. The hotel was run down though, the rooms were clean on the surface, but deep down NO! They just need to update the hotel.
Sandra
Stayed 2 nights in Feb 2024
Response from Bijal Barot on 7 Mar 2024
Dear Sandra,Thank you for choosing to stay at Comfort Inn & Suites Kansas City North East and for taking the time to share your feedback with us. We sincerely appreciate your valuable suggestions regarding renovations.Your input is invaluable to us as we strive to continually improve our facilities and services. Rest assured, we will carefully consider your comments as we plan for future enhancements.We hope to have the pleasure of welcoming you back again soon and providing you with an even more enjoyable experience.
Overall really nice hotel, only complaint is unfortunately there were 2 small roaches we saw in our room.
Paul
Stayed 1 night in Feb 2024
Response from Bijal Barot on 7 Mar 2024
Dear Paul,Thank you for choosing to stay at Comfort Inn & Suites Kansas City North East. We appreciate your feedback regarding your recent experience.We sincerely apologize for any inconvenience caused by the presence of a roach in your room. Please rest assured that we take this matter seriously and are taking immediate steps to address it.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.
8/10 Good
Jill
Travelled with partner
18 Feb 2024
Clean, does have tight quarters around it
Jill
Stayed 1 night in Feb 2024
Response from Bijal Barot on 7 Mar 2024
Dear Jill,Thank you for choosing to stay at Comfort Inn & Suites Kansas City North East. We appreciate your decision to trust us with your accommodation needs.We hope your stay was comfortable and enjoyable, and we look forward to welcoming you back soon.
6/10 Okay
Michael
Travelled with family
17 Feb 2024
Liked: Cleanliness, staff & service, room comfort
Michael
Stayed 1 night in Feb 2024
Response from Bijal Barot on 7 Mar 2024
Dear Michael,Thank you for choosing to stay at Comfort Inn & Suites Kansas City North East. We appreciate your decision to trust us with your accommodation needs.We hope your stay was comfortable and enjoyable, and we look forward to welcoming you back soon.
Dear Dennis,Thank you for choosing to stay at Comfort Inn & Suites Kansas City North East. We appreciate your decision to trust us with your accommodation needs.We hope your stay was comfortable and enjoyable, and we look forward to welcoming you back soon.
Dear Cathy,Thank you for choosing to stay at Comfort Inn & Suites Kansas City North East. We appreciate your decision to trust us with your accommodation needs.We hope your stay was comfortable and enjoyable, and we look forward to welcoming you back soon.
6/10 Okay
leontina
Travelled with family
12 Feb 2024
leontina
Stayed 1 night in Feb 2024
Response from Bijal Barot on 7 Mar 2024
Dear Leontina,Thank you for choosing to stay at Comfort Inn & Suites Kansas City North East. We appreciate your decision to trust us with your accommodation needs.We hope your stay was comfortable and enjoyable, and we look forward to welcoming you back soon.
4/10 Poor
Verified traveller
12 Feb 2024
Liked: Staff & service, room comfort
Verified traveller
Stayed 1 night in Feb 2024
Response from Bijal Barot on 7 Mar 2024
Dear Guest,Thank you for choosing to stay at Comfort Inn & Suites Kansas City North East. We appreciate your decision to trust us with your accommodation needs.We hope your stay was comfortable and enjoyable, and we look forward to welcoming you back soon.
10/10 Excellent
monica
9 Feb 2024
monica
Stayed 5 nights in Feb 2024
Response from Bijal Barot on 7 Mar 2024
Dear Monica,Thank you for choosing to stay at Comfort Inn & Suites Kansas City North East. We appreciate your decision to trust us with your accommodation needs.We hope your stay was comfortable and enjoyable, and we look forward to welcoming you back soon.
Dear Leah,Thank you for choosing to stay at Comfort Inn & Suites Kansas City North East. We appreciate your decision to trust us with your accommodation needs.We hope your stay was comfortable and enjoyable, and we look forward to welcoming you back soon.
Dear Marvis,Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience during your stay at Comfort Inn & Suites.we're grateful for your support.We constantly strive to improve, so if there's anything specific you feel we could do better to earn that extra star next time, please don't hesitate to let us know. Your insights are invaluable in helping us enhance our services for future guests.We hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,
We loved this hotel stay. The staff was friendly, and we had a lot of fun. We were there 2 nights and other then going to a concert one evening, we didnt leave the property other then to go across the parking lot and eat. We will definitely stay again.
Kimberly
Response from Bijal Barot on 20 Mar 2024
Dear Kimberly,Thank you for choosing Comfort Inn & Suites Kansas City Northeast for your recent stay! We are thrilled to hear that you loved your time with us and that our friendly staff contributed to a memorable experience.It's fantastic to know that you had a lot of fun during your stay and that you found our property to be a comfortable and convenient choice. We look forward to welcoming you back for another enjoyable stay in the future!Warm regards,
We had a great time and the staff was very helpful. When we didnt feel like driving to go eat, we just walked across the street to waffle house. The beds were very comfy and the room clean. I would recommend to family and friends.
Kimberly
Stayed 2 nights in Jan 2024
Response from Bijal Barot on 20 Mar 2024
Dear Kimberly,Thank you for sharing your positive experience at Country Inn & Suites Kansas City Northeast! We're thrilled to hear that you had a great time and found our staff to be very helpful.It's wonderful to know that you enjoyed the convenience of nearby dining options and that you found our beds comfortable and rooms clean. Your recommendation to family and friends means a lot to us.We look forward to welcoming you back again soon!
Dear Clara,Thank you for taking the time to share your positive experience at Comfort Inn & Suites Northeast! We are delighted to hear that you had a 5-star stay with us.Providing exceptional service and comfortable accommodations is our top priority, and we are thrilled that we met your expectations. Your feedback mean a lot to us and serve as motivation for our team to continue delivering excellent service to all our guests.We look forward to welcoming you back for another wonderful stay whenever your travels bring you to the area. Thank you for choosing Comfort Inn & Suites Northeast!