"Property (or at least my room and the garage) need maintenance. Room was run down- barely cleaned- chunks of dust bunnies in the middle of the floor. Bathroom floor had dirt sitting on it- as if someone with work boots had walked through it. Wallpaper peeling off bathroom walls. No lock on bathroom door- no hand soap in bathroom; it was equipped with shampoo at the sink- to wash hands.
I did not respond to texts from front desk, asking how my stay was- so that’s my fault. I was on a trip for a college orientation for our daughter and wasn’t in the room more than to sleep and grab a quick shower.
Day one- barista was friendly and outgoing. Second day- same barista was rude and seemed annoyed that I placed an order that required her to work, an order that consisted of 3 drinks. Perhaps a bad day- perhaps because the manager wasn’t present as they were the prev day- she was showing her true customer service- not sorry that my day starts at 4am- and I only waited until 6:45; they open at 6:30, to come down to the coffee shop- but - you’re open- I don’t need to apologize!
Garage gates were up, 24/7- yet charged $30 per day- for self parking that ANYONE could have used- without paying.
Credit card charged $100 more than reservation booking showed- still waiting for final confirmation- checked out yesterday at about 9am- no final bill provided nor receipt- so we shall see if they lower the charged amount or if I have to file a complaint with my credit card company."
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