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"Staff friendly and helpful. I always choose Novotel when visiting Taiping. "

"Very clean and extremely friendly staff. The suite was bigger than we needed but a nice luxury despite being quite dark"

"Very friendly lady at reception. Our room was a bit faded and dated. I'm guessing from the Expedia photo that some of the rooms have been renovated, but ours hadn't been done yet. But it was clean and fine for our single night in Taiping. Also great central location in city centre, and only fifteen minutes' walk from railway station."

"The manager TIA is very helpful and give us a warm and at home hospitality "

"Room clean"

"The problem with senduduk tent is there's no bathroom provided for senduduk and paid 300+ without it. The toilet also only has two only. With so many tents together use definitely not enough. Also that time when I used the water is running out and that totally ruined the experience. Also there's a cafe nearby where they shared the same bathroom. This totally unacceptable "

"Clean room, comfortable air-con and bed, nice shower. Corridors looked very run down."

"We stayed 1 nite instead of 2 nites as the bed was not comfortable. Very poor condition of toilet. "