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"Great staff who can speak both English and Japanese fluently and very helpful. The laundry machine included in the room is very nice as it can wash and then dry. The kitchen is fully furnished and so nice there's a fridge. One of the best hotels I stayed at!"

"Nice place and helpful staffs"

"My overall experience at this hotel was good. The hotel is nice, clean, and located in a very cool area, so it’s definitely recommended. My only feedback, if anyone from management is reading, is that while I understand this is an unmanned hotel (which is why I rated staff 3/5), the fact that they weren’t able to provide us with an extra set of sheets since we were three felt a bit strict and rigid. Overall, everything was...

"The rooms could be a bit cleaner but located right inside kagoshimachuo station it's the perfect place to explore the city. "

"Everything is well taken care of and this is a highly recommended accommodation!"

"The location is perfect for arriving on the Shinkansen, also for the airport bus! It's a clean and modern hotel, with helpful staff. "