Family Hotels & Resorts in Kaitoke from NZ$195

"Currently under renovation, staff really friendly and helpful, went out of their to help us store bikes. "

"Staff attitude was very rude I paid deposit and then they tried to take my Visa card details and write it down saying she will give my deposit back that way which was very odd therefor I didn’t give it then when I got my deposit back all I had to do was swipe my card after she swiped their business card so watch for this if I had given my details who knows what charges I would’ve gotten, once I checked in my room the cleanliness was 1/10 and lastly the cleaning ladies were so disrespectful as I was sitting on the chair outside the room they were laughing and making snarky comments towards me I’m still unsure why but they stopped once I pulled the camera out and started recording their behaviour. I would not recommend 100%"

"No staff in attendance. Room clean and new carpet but very limited amenities."

"Disappointed no one is present at 4.30pm check in on Saturdays Need to phone for number to enter and gain key for safe. Unfortunately they only provided one key which meant we couldn’t achieve what we wanted as had to leave together otherwise there would be no power / lights for the other persons "

"There was quite a bit of road noise and the interactions with staff were short and clipped."

"Enjoyed our stay clean tidy unit "

"I was particularly concerned that my credit card was taken into a separate room at check-in. Most irregular. It is hard to know if the property is being redecorated or just in a permanent state of decline. Cabinetry was falling apart, shower door was unhinged. New bathroom door was 1/2 painted. Windows were filthy. But .... new vinyl, carpet and microwave. Cleaning solution smell was overpowering. Plates were dirty in the cupboards. Don't think I will be staying again."

"Room needed a spring clean... coffee stained plug hole in sink, icebox needs defrosting (ice cubes would be great). Bathroom ceiling needs dead bugs removed, vent need webs removed, garbage bin pedal was broken. However it was clean. Good tv facilities were there but you had to sign in to stuff. We watched tv1 but it kept dropping us. Spa the treadmill vibrated when running at speed so remote was flung off and slammed into wall (all still worked)"

"Clean and friendly staff "