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"Hotel advertises about their indoor and outdoor pools without advising guests of additional cost for pool usage. It’s disappointing to find this out after checking in and they never mentioned that in door pool was under constructions. Receptionists, concierge, door man and house maid were very fast efficient and attentiveness! "

"Delicious breakfast, beautiful views of the city and ocean."

"Perfect stay if your into gym and fitness. Room is above average near superior quality 8.0/10. Needs a pod coffee machine to elevate it. The amenities and service was great in CBD district as well making the travel options virtually endless. Bus station right outside. Metro 1min walk. Where this hotel is S tier is the gym and machines area. Have great machine selection and also a pendulum keg machine which is rare for hotel gyms. Hammer strength machines and smith machine as well. Dumbbells only go to 30kgs Free Parking for 1car as well Will only stay here next trip to Busan."

"Breakfast menu ok The temperature in room is too warm .. Even we tried to turn off , room is still too hot .."

"This is a fantastic property. Great location and the whole staff is incredibly polite and very professional. The views are amazing from their rooms to the bar and restaurant up top."

"Nice breakfast "

"The hotel is really nice… but I wish I knew a couple factors before I booked because I wouldn’t have booked it. The hotel is pretty nice and the staff is pretty responsive. My issue was that the amenities were all down. Like the sauna or the pool. Also the convenience store inside of the hotel is not 24/7. Our room heating system was broken. It would not turn off the heat so we had to ask the staff to completely turn it off in our room. Also, A/C wasn’t an option as they shut down that option since it’s still considered “winter”. But they were kind enough to bring us a fan… and btw, you can see inside of the bathroom from your room (thankfully there are blinds). For a brand like Shilla, I felt really let down."

"My 1st time in Busan & glad that I booked this hotel. It is very convenient with many eateries, GS25 convenience shops nearby. It is very close to Lotte Mall too. The breakfast selection isn’t great and I’m glad that we didn’t booked the room with breakfast. I would definitely book this hotel again if I’m going to Busan."

"This hotel is very good, the room was clean, staff are very nice. My room is small, but it has everything, good for my solo travel."