I just wanted to inform the public of a flaw in the system. Due to ice and snow causing issues with traveling back and forth to work, I booked a 3 night hotel stay using this site/app. I drove from Carthage to Joplin Missouri to the Best Western Hotel Oasis located 3508 S. RANGELINE RD. I got to the office and I was refused the service that I had booked. I was told that they don't rent rooms to locals. I explained to her I lived in Carthage and worked in Joplin and I did not want to miss work. Roads were slick and dangerous. They refused to let me stay. I ended up sleeping in my car and almost freezing to death. I called other places but I had already paid them and didn't have anymore money. BEST WESTERN OASIS DOESN'T GIVE A DAMN ABOUT CUSTOMERS, THEY TAKE YOUR MONEY AND THEN LEAVE YOU OUT IN THE COLD. 😡😡😡😡😡