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"Spa was closed at the time, but was not an issue as the property is so well located on beautiful beach which gives plenty of relaxation!"

"- pool was not cleaned properly - food in restaurant is expensive - unlimited breakfast but you have to order and wait - room was good , hot water available - pool timing is limited until 7pm "

"Absolutely fantastic hotel. Treated like royalty the whole stay. "

"This listing is a scam, do NOT stay here. It is publicly accessed by crowds of people, not a private property. There is mud and construction debris everywhere, the pool is brown with dirt. The listing lies about wifi being available (it was available in one room), and about being all inclusive. Our room's door beeped for 5 minutes every time we opened it, the answer we received from front desk was "it'll stop in 5 minutes". No fix. There was pee on the toilet seat. The cleaner came with a mop and was about to mop the toilet seat before I stopped him. There was no hand towel. No toilet paper. I was finally able to find napkins that felt like recycled paper. When I finally was able to use the bathroom and flush the toilet, toilet water spilled out from the bottom on my feet. We needed a mattress for our son to sleep on and we could see bugs crawling all over it and the sheet. We took it out of the room and just squished in the bed. Later, walking around the property you can see the mattresses sitting in the open air as a nest for all the local wildlife. You will not be able to enjoy peace and quiet on the river, crowds of people show up in the morning to enjoy it and are there till dusk. I requested a refund 5 minutes after arriving: seeing the mud, construction, and crowds, along with no wifi and not all inclusive. I was told no."

"Reasonable stay but not to the standard promised. Our room was large with sea view (through trees and past golf course) but it was quite dated. Breakfast was very poor; food generally was mediocre and over-priced. Hot and cold jacuzzis in spa were not working (allegedly due to maintenance but no work was being done). Most poor was that one of the four restaurants was not open; we were told that they only open it when they have enough bookings and that it serves the same food as another restaurant (this is not what it says on their website). "

"Everything is excellent… Hospitality is wonderful"

"The staff were friendly and welcoming. The buffet was great for all three meals plus tea. There was a variety of activities with something for everyone. Very clean, very quiet. A relaxing stay."