Dining

Reviews of OYO 503 Hotel Aromas JB

2.5 out of 5
OYO 503 Hotel Aromas JB
Jalan Bayu Puteri 1 3 Taman Bayu Puteri, Johor Bahru, Johor

Reviews

5.6
Rating 10 - Excellent. 0 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 4 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Norzaini

Travelled with family
Stayed 2 nights in Dec 2019
Response from OYO on 1 Jan 2020
Hi, Norzaini! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019
Response from Ravneet on 25 Jul 2019
We regret that the stay turned out to be an average one, Request you to consider this an off case since this is definitely not how we wish our guests to feel. We would love to know more about how we can change that in your eyes so that the required issues get eradicated properly, off our system. Feel free to reach out to our direct contact handles. Regards, Ravneet

6/10 Okay

Wesley Wong

Disliked: Cleanliness
overall normal
the room with aircond, but without remote control. the room come with TV, but without remote control and with a lot of snow flake in the TV. the room come with toilet, but with a leaking flushing water tank for toilet bowl.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Feb 2019
Response from Megha on 5 Apr 2019
Thank you for rating us highly, We are glad to know that services offered by us meet up your expectations and we’ll endeavor to keep it up. Regards, Barbara

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 5 nights in Feb 2019
Response from Megha on 5 Apr 2019
Hi, Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Barbara

6/10 Okay

Verified traveller

Registration is very manual. Door lock depends only the knob.Easily compromised. Facilities is very basic. Cleanliness is fair. 1st day stay was given a room without remote and all the programmes were very sandy.
Stayed 2 nights in Nov 2018
Response from Ritesh Yadav on 10 Dec 2018
We never expect any of our customer to face such issues, Guest! We’re extremely apologetic after knowing such kind of hassle faced by our customer. We have shared this with our team to take necessary action to ensure it's not repeated again. Regards, Ritesh

8/10 Good

Ng teck huat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slow service
Not bad
Stayed 1 night in Nov 2019
Response from Zara on 29 Nov 2019
Hi, Huat! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon with a pleasant experience. Regards, Zara

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service
キャンセルしてくれと連絡したけど結局口だけでキャンセルする対応はとってませんでした。
Stayed 3 nights in Sep 2019
Response from Edward on 21 Sept 2019
Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Edward