Meeting facility

Reviews of voco Johannesburg Rosebank, an IHG Hotel

4 out of 5
voco Johannesburg Rosebank, an IHG Hotel
24 Cradock Avenue, Rosebank, Johannesburg, Gauteng

Reviews

9.4

Exceptional

Rating 10 - Excellent. 42 out of 51 reviews" "
Rating 8 - Good. 5 out of 51 reviews" "
Rating 6 - Okay. 2 out of 51 reviews" "
Rating 4 - Poor. 0 out of 51 reviews" "
Rating 2 - Terrible. 2 out of 51 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Travelled with group
Liked: Amenities
I love it
Stayed 3 nights in Feb 2024

10/10 Excellent

Leverne

Liked: Cleanliness, staff & service
Central location which is so good for visitors.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mathias, LONDON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Staff and food at Proud Mary was amazing!
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel in a great part of the city. Staff cant do enough for you, rooms were impeccable and the Proud Mary bar restaurant is excellent. Would definitely recommend.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make sure Ernest makes you a coffee!
We loved this hotel. We love the design of the hotel and the restaurant downstairs is lovely. It's really well located in the hub of Rosebank and if you're coming from the airport just ask the hotel to meet you at the Gautrain station. They were also flexible as we had a late flight and they were really kind and let us keep the room until we left. There are great restaurants and shops in the area, and on Sundays there's a great market if you want to buy South African goods....Also make sure you get Ernest, Gugu or Sbu to make you a coffee at the Proud Mary cafe. It's open late which is great. Proud Mary restaurant is so delicious, breakfast lunch and dinner.
Stayed 1 night in Jan 2024
Response from Kathleen on 16 Jan 2024
Dear JasmineThank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel are the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. Your commendations are highly valued, and I wish to assure you that we have congratulated Ernest; Sbu and Gugu for doing such an outstanding jI am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen Hedges Deputy General Manager

10/10 Excellent

Solange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Judith

Stayed 2 nights in Jan 2024
Response from Kathleen on 10 Jan 2024
Dear JudithThank you for your rating. From your rating we can see that the service received were not to your satisfaction. May we inquire what went wrong as the booking is cancelled on our end. Kind regards Kathleen Hedges Deputy General Manager

10/10 Excellent

Gary

Stayed 3 nights in Jan 2024

2/10 Terrible

Ubaldo

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Kwame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Very good. Feels like a 5-star hotel. Good gym. Great restaurant. Attached to a great mall
Stayed 2 nights in Dec 2023

6/10 Okay

Kebaso

Liked: Cleanliness, room comfort
Convenient Location
Excellent location and ambiance!! The decor and design are amazing and convenience to almost anything. Small but irritating items like the TV not working (response from maintenance was good) finding lotion container empty but otherwise fantastic property!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area and hotel. Special staff: Kizito and Sboniso. Both of them were very helpful. We were a long way from home in Texas and they were accommodating. Extremely friendly. Greatly appreciate Kizito and Sboniso.
Stayed 2 nights in Jun 2023

10/10 Excellent

Boaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great urban experience
Very friendly service, we got an upgrade and late checkout for free. Excellent location in Rosebank.
Stayed 1 night in Oct 2023

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and property. Overall great choice.
Stayed 1 night in Oct 2023
Response from Kathleen on 10 Oct 2023
Dear RobertoThank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel are the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

10/10 Excellent

Karine, Iqaluit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible stay at Voco, amazing location, friendly staff, valet parking ! Easily a 5 stars for our stay!
Stayed 1 night in Sep 2023
Response from Kathleen on 10 Oct 2023
Dear Karine Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel are the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

10/10 Excellent

Rosalind

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel in Rosebank. Excellent service, superior accommodations and a fabulous restaurant with refined food and a buzzy vibe.
Stayed 7 nights in Aug 2023
Response from Kathleen on 10 Oct 2023
Dear RosalindThank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel are the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area place to stay
Stayed 4 nights in Mar 2023
Response from Kathleen on 10 Oct 2023
Dear Tiffany Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel are the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

10/10 Excellent

Ramni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay at Voco. Everything was so well taken care of. The staff at the hotel are so good. We had one of the most yummiest breakfast here. Extremely clean and we loved the location. 10/10
Stayed 4 nights in Jun 2023

10/10 Excellent

Mekala Kumari

Travelled with family
Liked: Cleanliness
The rooms were clean, spacious and well Appointed - warm and comfortable, well kept and well equipped.
Stayed 1 night in Jun 2023
Response from Kathleen on 27 Jun 2023
Dear MekalaThank you so much for the wonderful review. I hope we can host you soon again.Kind regardsKathleen HedgesDeputy General Manager

10/10 Excellent

Craig, Edmonton

Stayed 4 nights in Jun 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent visit
Voco is located in the vibrant, more ritzy neighborhood of Rosebank. The room was exceptionally clean and staff very attentive. We will stay here again!
Stayed 2 nights in May 2023
Response from Kathleen on 27 Jun 2023
Dear James Thank you so much for the amazing review.May we welcome you back soon.Kind regardsKathleen Hedges Deputy General Manager

10/10 Excellent

Ladu

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and staff! Will definitely be back!
Stayed 1 night in May 2023
Response from Kathleen on 23 May 2023
Dear LaduThank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel is the only true yardstick we have for measuring whether or not we have met their expectations. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise by providing you with genuine and true hospitality. Your commendations are highly valued, and I wish to assure you that we have congratulated Betty for doing such an outstanding job!Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regardsKathleen HedgesDeputy General Manager

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is good. Betty did the most. They accommodated me with a room that was able to fit my wheelchair. Would go again.
Stayed 2 nights in May 2023
Response from Kathleen on 23 May 2023
Dear SheilaThank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel is the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise by providing you with genuine and true hospitality. Your commendations are highly valued, and I wish to assure you that we have congratulated Betty for doing such an outstanding job!Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Kathleen on 8 May 2023
Dear Francis; Thank you for taking the time to rate us on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen Hedges Deputy General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel great location
Nice hotel in great location. Rosebank is a wonderful area with lots of shops and restaurants. I felt safe walking around here. Staff we super friendly thoughtout (receptionist, restaurant staff and housekeeping). Turn down service was great. Loved the personal touches like CBD sachets. Anything I requested was bought up to me in no time. Really enjoyed my stay and it set the bar high for the rest of my tri
Stayed 3 nights in Apr 2023
Response from Kathleen on 24 Apr 2023
Dear AnonymousThank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel is the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

10/10 Excellent

Jaimin

Stayed 1 night in Apr 2023
Response from Kathleen on 19 Apr 2023
Dear Jaimin;We would like to thank you for taking the time and effort to provide us with your feedback on your recent stay at voco The Bank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel is the only true yardstick we have for measuring whether or not we have met their expectations. We can therefore assure you that your feedback is being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. Thank you for choosing to stay with us and we look forward to welcoming you back in the not too distant future. Kind regardsKathleen HedgesDeputy General Manager

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with excellent staff and a great restaurant.
Response from Matsidiso on 17 Apr 2023
Good Day SimoneThank you for staying with us and for the positive feedback.We hope to hear from you in the near future.Thanks,Warm Regards.

10/10 Excellent

Willie

Stayed 2 nights in Mar 2023
Response from Kathleen on 22 Mar 2023
Dear Willie;Thank you for taking the time to rate us on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

8/10 Good

Summer

Stayed 10 nights in Mar 2023
Response from Kathleen on 22 Mar 2023
Dear Summer;Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen Hedges

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What shines at this hotel is the people. Friendly, efficient, and accommodating. Also fantastic breakfast and 24hour espresso bar. 20 steps from a mall and Woollie’s food market.
Stayed 4 nights in Feb 2023
Response from Kathleen on 6 Mar 2023
Dear Patrick Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel is the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise by providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regardsKathleen HedgesDeputy General Manager

6/10 Okay

Willa

Stayed 1 night in Feb 2023
Response from Kathleen on 30 Apr 2023
Dear Willa.Thank you so much for your review. We look forward to welcome you back in the not too distant future. Kind regardsKathleen Hedges Deputy General Manager

10/10 Excellent

Pierre, Ottawa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good restaurant. Nice rooms. The hotel was recommended to me and I can see why.
Stayed 1 night in Feb 2023
Response from Kathleen on 15 Feb 2023
Dear Pierre;Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel is the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise by providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

10/10 Excellent

Bissan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swanky, A hospitality, amazing value for money & great food
Stayed 2 nights in Feb 2023
Response from Kathleen on 14 Feb 2023
Dear Bissan;Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel is the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise by providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen Hedges Deputy General Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

8/10 Good

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the room and the location. At breakfast we felt like second class citizens next to the paying guests from outside
Stayed 2 nights in Feb 2023
Response from Sboniso on 6 Feb 2023
Good day KatrinaMy apologies to learn that, as we thrive to make all our guests feel at home and welcome at all times. I will forward this note to management in order for us to make improvements and ensure no one feels that way.Looking forward to welcoming you back in the future.Warmest regardsSboniso NqukuVoco Host

8/10 Good

Wiseman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Kathleen on 23 Jan 2023
Dear WisemanWe would like to thank you personally for taking the time to complete our guest survey sent to you on departure from your recent stay at voco The bank. I hope to welcome you back soon.Kind regardsKathleen HedgesDeputy General Manager

10/10 Excellent

Jabari

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Super nice & upscale. Great location. Great staff. Loved everything about it. #NoComplaints
Stayed 1 night in Nov 2022
Response from Charity on 24 Nov 2022
Dear Jabari Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated! I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise by providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards; Charity Mabuza ,Front Office Manager

10/10 Excellent

Andrew, Cedar Park

Stayed 3 nights in Sep 2022

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Solo Travelers
I loved this place! It was my first time in Johannesburg and it was such a pleasant stay. The room was beautiful, spacious, and comfortable. The gym was great as well. The front office desk, especially Charity, were so helpful! Proud Mary’s was amazing, the meals were delicious. The service was incredible. As a solo traveler, I felt like the staff really cared for me and gave great travel advice. I can’t wait to stay again!
Stayed 3 nights in Jul 2022
Response from Kathleen on 1 Sept 2022
Dear Great for solo TravelersThank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel is the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise by providing you with genuine and true hospitality. Your commendations are highly valued, and I wish to assure you that we have congratulated the team for doing such an outstanding job!Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

10/10 Excellent

Bilal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel
Exceeded expectations - breakfast at Proud Mary alone is worth staying here for. And it was better value for money than any of the usual hotels in the area...
Stayed 3 nights in Jul 2022
Response from Kathleen on 19 Jul 2022
Dear Bilal Thank you so much for taking the time to provide us with your amazing feedback. I will share it with the team. I hope to welcome you back soon. Kind regards Kathleen Hedges Deputy General Manager

10/10 Excellent

Bruno

Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lucas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in South Africa
Excellent stay. Staff amazing, location and facilities oustanding. Will come back.
Stayed 2 nights in Oct 2023
Response from Kathleen on 10 Oct 2023
Dear LucasThank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel are the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

10/10 Excellent

Ovidio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury stay at heart of Rosebank
Nice hotel and friendliness and helpful personnel overall. Very satisfied!
Stayed 2 nights in Jun 2023
Response from Kathleen on 27 Jun 2023
Dear OvidioThank you so much for the amazing review.May we welcome you back soon.Kind regardsKathleen Hedges Deputy General Manager

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena elección. Desayuno no es buffet
El hotel está nuevo y es muy bonito. Muy cómodo. habitaciones amplias, en una zona segura nueva con tiendas y multitud de bares y restaurantes, con un centro comercial justo pegado. Creo que la mejor opción para dormir en Johanesburgo. No nos gustó que el desayuno no es buffet. Tienen una carta de desayunos (muy completa) pero en vacaciones no hay nada mejor que un buffet de desayuno donde elegir lo que quieres y en la cantidad que quieres.
Stayed 2 nights in Jan 2023
Response from Kathleen on 17 Jan 2023
Dear Alberto Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel is the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise by providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager