Cnr Columbine Avenue and Golden Highway, Johannesburg South, Gauteng
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It's a nice place, the service was great and the staff very helpful, we enjoyed our stay will definitely go back though there was a lot of noise from corridor. But its good place very clean and neat.
The Road Lodge had no record of my booking and after 20 minutes reloaded my booking. I am not sure who's fault this is?
The room was fine and the staff very polite.
There was a shortage of staff in the kitchen which resulted in waiting time of 90 minutes for a meal.
I feel like they can improve on some few things like dining the stuff shouldn't wait for the food on the buffet to run out before they refill it and they should regularly check whats missing on the buffet
Reception stuff should respond in time for requests
I always enjoy staying at Southgate Road Lodge. However, I was not pleased at all with the Malta pudding I ordered. It was rubbering and I only ate the custard, which was excellent. The reception staff compensated me by reducing my bill by the R70 price of the Malta. Other than this incident, am happy.
The front desk staff was excellent. After my online booking did not show up on the PC, they assured me they would sort it out and even allowed me to go to my room while they were addressing the issues. They were friendly and professional and always maintained eye contact when you were in the room, letting you know they would help!
Rudolph Boshoff
Stayed 1 night in Sep 2022
Response from Socrates - General Manager on 23 Oct 2022
Thank you so much for choosing Road Lodge Southgate as your place of stay. We hope to hear from you again.
6/10 Okay
Rajesh
5 Sept 2022
Rajesh
Stayed 5 nights in Aug 2022
Response from Socrates - General Manager on 23 Oct 2022
Thank you so much for choosing Road Lodge Southgate as your place of stay. We hope to hear from you again.