If you want a luxury hotel, this is not the hotel for you.
The location is good with a safe link to Rosebank Mall. The on-site restaurant offers a good breakfast and the staff is friendly. But apart from that, the bedroom we were allocated had mediocre decor, broken bench seat, curtains off the rings, leaking shower, chipped and broken bathroom tiles, old and dilapidated fittings, aircon that did not work properly, no shampoo - more reminiscent of a bad 3-star hotel than an exclusive boutique hotel. I did speak to the manager who offered another room, wine or cake - declined this as all we wanted was what was advertised and what we paid for. They sent in a maintenance person with silicone and paint brush the following day - ineffectual attempt to hide the issues!