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"Nanchang Shangri-La, a well-established luxury hotel brand, offers exceptional service from the moment you arrive. The staff are warm and attentive—they promptly assist with luggage, and food deliveries via their cute little robots are impressively fast. Best of all, my room was perfectly positioned for stunning river views, with unobstructed sightlines of both the iconic Tengwang Pavilion and the shimmering bridge over the Gan River. It’s a delight to wake up to such a breathtaking panorama right from the comfort of your room."

"Staff very helpful and friendly"

"Charged much higher fees than market price for booking a vehicle to airport for guests and the vehicle was too tight. The driver seems not very friendly and no one from the hotel came out to help loading our luggage. Other than these, we had a very good experience with this hotel."

"AC was terrible. Sadly the staff are not happy and as a consequence don't show the normal attitude you see at every other Crowne Plaza "

"Not 5star stand. Not valuable "

"Right next door to exhibition Center which is great. It’s a typical chinese 5 star hotel with 3 star level of service. The gym had one recumbent exercise bike that didn’t work with no upright bikes. The pool was full of kids having a swimming lesson when I wanted a swim after a long day. Room very nice though. "