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"very nice hotel, very clean, breakfast buffet was very good with lot of choice, western and chinese, and very good point, at the reception and at the restaurant, ther eis some people who speak english!"

"杭州千岛湖高铁站下车打车到酒店80元，也有接驳车15一位，家庭出行打车方便省事。酒店地理位置不错，紧邻天屿山，过马路就是天屿山入口啦，期待看日落的朋友可以选择这家酒店。泳池也很nice,水质不评价，只能说我不满意，但是泳池景色无敌。最不理想的是酒店没有餐厅，只提供早餐，剩下只能靠外卖或者出去吃"

"Nice location and service"

"It’s quite hard to find a pet-friendly hotel stay in China, but this place is out of expectation. My little boy Peanut Butter had a wonderful time here, playing with the hotel’s alpacas and having a lot of fun running around. The room with a well-decor and excellent lake view is extremely clean. We will definitely keep coming back for more nights!"

"Very comfortable and cosy hotel with great views of the lake"

"The scenery of the hotel is very charming and the facilities are very complete. It is very suitable for taking a vacation with family.The complimentary travel photos are also very nice."

"Great experience. Excellent location overlooking the Qiandao lake. Several choices of food. And the breakfast was excellent also."

"They set room air conditioning to 26 degrees and we cannot change it. Roasted and could not get good night's sleep. "

"Had the worst experience booking via Expedia, did not even manage to stay at the hotel, as Expedia had linked the wrong address via google maps on their platform. This was extremely misleading for non-China tourists like myself. Something has to be done about this error on their booking website, and the refund process was extremely tedious with slow replies and them refusing to refund me saying the hotel did not permit. I called the hotel myself, who generously offered a refund, and only then...

"The hotel is centrally located. But it feels old, and dampness. Not so much service. Free parking, plenty of space on the ground level. Paid $110 including breakfast, while local people only pay $70 for the same room including breakfast. "