1 bedroom, premium bedding, down duvets, in-room safe

Reviews of Hyatt Place Secaucus/Meadowlands

3 out of 5
Hyatt Place Secaucus/Meadowlands
575 Park Plaza Dr, Secaucus, NJ

Reviews

8.0

Very good

Rating 10 - Excellent. 459 out of 1003 reviews" "
Rating 8 - Good. 269 out of 1003 reviews" "
Rating 6 - Okay. 125 out of 1003 reviews" "
Rating 4 - Poor. 81 out of 1003 reviews" "
Rating 2 - Terrible. 69 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great staff and great location with easy bus access to the city!
Stayed 1 night in May 2024

8/10 Good

Anto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay near NY City especially if planing to take NJ bus transit, station for bus line # 320 to time square is just outside the hotel
Stayed 1 night in May 2024
Response from Customer Service on 26 May 2024
Anto, thank you for your positive feedback. Hyatt Place Secaucus Meadowlands is glad you enjoyed the convenient location and easy access to NYC via bus transit. We're looking forward to welcoming you back soon!

4/10 Poor

Carlos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was totally dirty. The air conditioner didn’t work. A total mess.
Stayed 2 nights in May 2024
Response from Customer Service on 26 May 2024
Carlos, thank you for sharing your experience. It is concerning to hear about the issues you encountered during your stay. The cleanliness and functionality you mentioned are not reflective of the expectations we set for our guests. Your feedback will be shared with our team to ensure improvements.

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walk to the expo center. Wasnt crazy about the lights being off in the walk tunnel. Other than that, perfect!
Stayed 3 nights in May 2024
Response from Customer Service on 22 May 2024
Corey, thank you for sharing your feedback! The team at Hyatt Place Secaucus Meadowlands is delighted to hear you found the location convenient and had a perfect stay overall. We appreciate your note regarding the lighting in the walk tunnel and are constantly working on enhancing our guest experience. We look forward to welcoming you back soon!

2/10 Terrible

Zack

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on 22 May 2024
Zack, thank you for providing your feedback. We're disappointed to learn that your experience did not meet your expectations. Your input is valuable to us, and we will take it into consideration to enhance future stays.

10/10 Excellent

Jenn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean
Stayed 1 night in May 2024
Response from Customer Service on 21 May 2024
Jenn, thank you for your kind words! The team members at Hyatt Place Secaucus Meadowlands are thrilled to hear you enjoyed your stay and appreciated the cleanliness of your room. We hope to welcome you back soon.

8/10 Good

Davone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of food around the area. The best part of my weekend foodwise, was the breakfast served at the hyatt
Stayed 2 nights in May 2024
Response from Customer Service on 17 May 2024
Davone, thank you for sharing your thoughts. While we understand the dining options in the vicinity may be limited, we're glad to hear that you enjoyed the breakfast at Hyatt Place Secaucus Meadowlands. We're looking forward to welcoming you back soon!

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend it
Stayed 2 nights in Apr 2024
Response from Customer Service on 14 May 2024
Mohammad, it's wonderful to hear that you recommend Hyatt Place Secaucus Meadowlands. We're thrilled that your stay was satisfactory and we hope to welcome you back soon. Thank you for choosing us.

10/10 Excellent

Tawfik

Stayed 1 night in May 2024
Response from Customer Service on 15 May 2024
Tawfik, thank you for your superb rating of Hyatt Place Secaucus Meadowlands. We're delighted to learn that your stay with us met your expectations. We always aim to provide a top-notch experience for our guests, and comments like yours are truly rewarding. It was a pleasure having you and we look forward to welcoming you back soon.

4/10 Poor

Tamesha

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old and in need of an update. The room was not throughly clean, I found used towels in the bathroom hanging over the shower. The food was sub-par. The experience could have been better if the items I mentioned earlier were better.
Stayed 2 nights in May 2024
Response from Customer Service on 10 May 2024
Tamesha, we regret to hear about your recent experience. We're committed to creating an enjoyable stay for guests and it seems we haven't met your expectations. We apologize for any issues with cleanliness that you encountered, and are surprised to hear about the kitchen not living up to its usually high standards. We value your feedback as it helps us make important improvements. We hope we have the opportunity to create a better impression in the future.

10/10 Excellent

Divyesh

Liked: Cleanliness, staff & service, property conditions & facilities
Good service.
Stayed 2 nights in Apr 2024
Response from Customer Service on 10 May 2024
Divyesh, it's delightful to hear you appreciated the service at Hyatt Place Secaucus Meadowlands. We aim to provide a memorable, quality experience for all our guests. We look forward to your next visit.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on 7 May 2024
Thanks, Erin! It's outstanding your time at Hyatt Place Secaucus Meadowlands was fantastic. We can't wait until your next visit!

8/10 Good

Sai Sandesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in May 2024

10/10 Excellent

Rafilevy

Stayed 1 night in May 2024
Response from Customer Service on 26 May 2024
Thank you for this excellent rating, Rafilevy!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hyatt Place Secaucus Meadowlands! We'd love to host you again someday for yet another unforgettable visit.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were welcoming and informative; I signed up for the rewards program and got a free beer!
Stayed 2 nights in Mar 2024

10/10 Excellent

vivian

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
The surrounding was peaceful, the room was clean, the price was fair.
Stayed 1 night in Apr 2024
Response from Customer Service on 26 Apr 2024
Vivian, thank you for sharing your experience at Hyatt Place Secaucus Meadowlands. We're thrilled to hear you enjoyed the serene setting, cleanliness of the room, and felt our pricing was reasonable. We hope to welcome you back soon for another tranquil stay.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on 14 Apr 2024
Thank you for the 5 out of 5 rating, Maria!We're thrilled to see how much you enjoyed staying at Hyatt Place Secaucus Meadowlands. We look forward to hosting you again in the near future! Thank you again for sharing.

8/10 Good

Shwetha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on 14 Apr 2024
Shwetha, thank you for choosing to stay at the Hyatt Place Secaucus Meadowlands and for your high rating. We're pleased to know that your experience at our hotel met your expectations and we hope to welcome you back in the future. Safe travels!

8/10 Good

Stacey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Last leg of our trip, 2 night stay, front desk and/or bar understaffed, though customer service was great, breakfast bar had a variety. Convenient to NY, but likely wouldn't stay again, due to the room layout not making much sense, as far as kid friendly, separate areas divided by a partial wall, so we had to hear and see the tv all night, not exactly what I like.
Stayed 2 nights in Apr 2024
Response from Customer Service on 10 Apr 2024
Stacey, we appreciate your detailed feedback. It's great to hear that our team members and breakfast variety met your expectations at Hyatt Place Secaucus Meadowlands. We noted your constructive comments about the room layout and will use these to improve the guest experience. Additionally, we're considering ways to enhance our staffing during peak times for a smoother experience. We hope that if your travels should bring you back to the area, you would reconsider staying with us.

10/10 Excellent

Jeannie

Stayed 3 nights in Apr 2024
Response from Customer Service on 17 Apr 2024
Jeannie, it's great to hear that your stay at Hyatt Place Secaucus Meadowlands was perfect based on your Expedia rating. We're gratified to learn we could meet your expectations. Please come back and visit us soon for another excellent experience. We're looking forward to welcoming you back.

10/10 Excellent

Michele

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the hotel was under construction, it was very welcoming. The staff on the other hand was absolutely exceptional. They cater to every need that we had. We come to this area every time once a year and this is our first time staying here and we will definitely be back to stay here again.
Response from Customer Service on 7 Apr 2024
Michele, it's fantastic to hear that you had an exceptional experience at Hyatt Place Secaucus Meadowlands. Our team members appreciate your kind comments concerning their dedication to your needs. We're glad that despite ongoing improvements, you still found the environment welcoming. Your decision to make us your annual stop is the best compliment we could receive. We're eagerly looking forward to your next visit.

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Customer Service on 5 Apr 2024
Hiroki, it's wonderful to know you had a great stay at Hyatt Place Secaucus Meadowlands. We're delighted to have met your expectations and we look forward to welcoming you back on your next visit!

10/10 Excellent

Hagen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 7 nights in Mar 2024
Response from Customer Service on 2 Apr 2024
Hagen, it's wonderful to hear that our warm and welcoming team members at Hyatt Place Secaucus Meadowlands have left a positive impact on your stay. We look forward to providing you with excellent service again in the future.

8/10 Good

Anurag

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Mar 2024
Response from Customer Service on 2 Apr 2024
Anurag, thank you for sharing your sentiments about the Hyatt Place Secaucus Meadowlands. We're thrilled you had a satisfying experience and appreciate your input. We hope to welcome you again in the future.

4/10 Poor

Umang RAJNIKANT

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Being Hyatt and keeping a brand name this property needs some serious update. This is very dated property. Given that breakfast was good and hot food was served with fruits and lot more other healthy options. But rooms are very old and carpet in rooms are very dirty with stains. They advertised that food also available outside breakfast hours and we tried to order it and it wasn’t available so think they don’t serve food even if they say it. Overall Hyatt being 3 star hotel chain I will give this one 1.5 or 2 stars max.
Stayed 3 nights in Mar 2024
Response from Customer Service on 31 Mar 2024
Umang, we appreciate your feedback as it aids us to acknowledge areas that may require attention. It is delightful to hear that you found our breakfast options satisfying. However, we understand, from your perspective, certain aspects like our room interiors and availability of food beyond breakfast hours did not meet your expectations. Rest assured, we regularly review guest feedback to enhance our overall service. We sincerely hope to have another opportunity to provide you with the stay experience you expected.

4/10 Poor

Charles D

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was there for one night. Good location tired property and room
Stayed 1 night in Mar 2024
Response from Customer Service on 26 Mar 2024
Charles, we regret to hear that your recent stay didn't meet your expectations. We take pride in our accommodations, and are always striving to make improvements. Your note about the property and room condition has been noted and will be considered as we continually seek to enhance our guest's experiences. Thank you for your feedback. We hope to have an opportunity to serve you better in the future.

8/10 Good

Katrina

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Customer Service on 25 Mar 2024
Katrina, thank you for choosing Hyatt Place Secaucus Meadowlands and sharing your experience. We appreciate the high rating and look forward to being your first choice when you visit the area again.

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Customer Service on 23 Mar 2024
Diana, it appears that your stay did not meet your expectations. We appreciate all types of feedback and will work on enhancing our offerings based on guest insights. We sincerely hope you will consider giving us another opportunity in the future.

10/10 Excellent

Mizuki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast and convenient location near the bus stop
Stayed 3 nights in Mar 2024
Response from Customer Service on 22 Mar 2024
Mizuki, it's lovely to know that you enjoyed our complimentary breakfast at Hyatt Place Secaucus Meadowlands. We strive to ensure our guests have an accessible and enjoyable experience with our convenient location. We hope to see you again soon.

10/10 Excellent

Nicole

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and the rooms were very clean. Also, the coffee and breakfast options were great! I would definitely recommend this hotel and would definitely stay here again!!
Stayed 4 nights in Mar 2024
Response from Customer Service on 20 Mar 2024
Nicole, it's wonderful to hear about your pleasant stay at Hyatt Place Secaucus Meadowlands. We're thrilled to know that our team members were able to enhance your experience and that our clean rooms met your expectations. It's also fantastic to hear that you enjoyed our coffee and breakfast offerings. Your recommendation is greatly appreciated and we can't wait to welcome you back for another stellar stay!

10/10 Excellent

Nishat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Customer Service on 17 Mar 2024
Thank you for the amazing rating, Nishat!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hyatt Place Secaucus Meadowlands soon!Thanks again for leaving your feedback!

6/10 Okay

David

Travelled with family
Disliked: Property conditions & facilities
Property is very close to NJ bus to port authority
Stayed 4 nights in Mar 2024
Response from Customer Service on 11 Mar 2024
David, we appreciate you acknowledging the convenient location of the hotel to the NJ bus and port authority. We hope that it made for easier travel logistics during your stay with us. Looking forward to another opportunity to serve you so we can aim for a overall superior experience.

6/10 Okay

Keith

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Multiple stains in room. Dirty bathroom.
Stayed 2 nights in Mar 2024
Response from Customer Service on 9 Mar 2024
Keith, we regret to hear about your experience with the cleanliness of the room and bathroom. Our team members strive to maintain high standards of cleanliness, and your experience is certainly not reflective of those expectations. We appreciate your feedback and will ensure it is addressed. Thank you for sharing.

8/10 Good

Moran

Stayed 1 night in Feb 2024
Response from Customer Service on 22 Mar 2024
Moran, thank you for taking the time to rate your stay at Hyatt Place Secaucus Meadowlands. We appreciate your feedback and are delighted to know you had a good experience. Our team will continue their efforts to make every guest's stay remarkable. We look forward to welcoming you back in the future.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My boyfriend and I love to get away once and awhile but still be close to home. This spot is perfect overnighter or weekend gateway. The service is always accommodating and friendly. You don’t find customer service reps anywhere else. They are always friendly and nice.
Stayed 1 night in Feb 2024
Response from Customer Service on 25 Feb 2024
Amanda, we're absolutely thrilled to hear that you and your boyfriend find Hyatt Place Secaucus Meadowlands to be a perfect getaway spot close to home! Your compliments towards our accommodating and friendly team members are highly appreciated. We truly value your loyalty and look forward to being your preferred choice for many more delightful weekends ahead.

6/10 Okay

Wahid

Travelled with family
One night. Doesn’t worth it
Not bad
Stayed 1 night in Feb 2024
Response from Customer Service on 25 Feb 2024
Wahid, thank you for your feedback. It's understood that your stay did not exceed expectations. Striving for guest satisfaction is important, and every comment is taken seriously. Constructive feedback like yours helps make improvements where necessary. It's hoped you'll give another opportunity to provide a better experience.

6/10 Okay

Tara

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The room was very small and set up was not accommodating for a family. If you tried to sleep you heard every thing from hallway and other rooms. I have slept in cheaper places with better accommodations. Definitely not worth the money!
Stayed 1 night in Feb 2024
Response from Customer Service on 24 Feb 2024
Tara, it seems from your feedback that your stay was not as comfortable as expected, particularly regarding the room size and noise levels. We are continually dedicated to enhancing our guest experience and your feedback provides valuable insight. We disagree that the value provided isn't commensurate with the price, but understand everyone has unique preferences. Should you choose to return, we'd love the opportunity to better meet your needs and expectations.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean, friendly staff!!
Stayed 1 night in Feb 2024
Response from Customer Service on 24 Feb 2024
Christina, it's great to know you enjoyed your stay at Hyatt Place Secaucus Meadowlands! We appreciate your comments on the cleanliness of our property and our friendly team members. We hope you'll consider us for future travel needs in the area. Safe travels!

10/10 Excellent

Gloria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to stay in
Stayed 2 nights in Feb 2024
Response from Customer Service on 20 Feb 2024
Gloria, it's fantastic to hear that you enjoyed your stay at the Hyatt Place Secaucus Meadowlands. The team deeply appreciates your encouragement and high praise. We look forward to welcoming you back in the near future. Safe travels!

4/10 Poor

Sharon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There was only 2 lights worked in our room. Water was dripping in the front. Found someone’s underwear and a hat left in a conner. It’s ridiculous!!!
Stayed 1 night in Feb 2024
Response from Customer Service on 20 Feb 2024
Sharon, we appreciate you bringing these issues to our attention. We regret that you experienced a few technical issues during your stay and found some aspects of your room's cleanliness not up to our usual standards. Your feedback is invaluable, and we assure you that we will direct it towards improving our services and quality control. We hope for another opportunity to serve you better in the future.

10/10 Excellent

SAM

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly
Stayed 1 night in Feb 2024
Response from Customer Service on 19 Feb 2024
Sam, it's wonderful to hear that you found Hyatt Place Secaucus Meadowlands to be pleasant and welcoming. We truly appreciate your feedback and hope to see you again soon.

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus stop for the city is right across the road. Super convenient.
Stayed 1 night in Feb 2024
Response from Customer Service on 18 Feb 2024
Dustin, it's great to hear that you found the convenience of the Hyatt Place Secaucus Meadowlands to stand out during your stay. We're glad you enjoyed the easy accessibility to the city bus. We hope to welcome you back soon for another delightful experience!

10/10 Excellent

Dwayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Customer Service on 14 Feb 2024
Dwayne, thank you for your high rating of Hyatt Place Secaucus Meadowlands. We're very glad to know you had a pleasant stay. We hope to see you again soon!

8/10 Good

A

Stayed 7 nights in Feb 2024
Response from Customer Service on 14 Feb 2024
A, thank you for staying with us at Hyatt Place Secaucus Meadowlands and providing a rating. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked same day and great price.
Stayed 1 night in Feb 2024
Response from Customer Service on 13 Feb 2024
Gina, it's wonderful to hear that you found value in your booking at the Hyatt Place Secaucus Meadowlands. We truly appreciate your feedback and hope to welcome you back for another great experience soon.

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room misrepresented. Rather dingy.
Stayed 2 nights in Feb 2024
Response from Customer Service on 6 Feb 2024
Laura, it's unfortunate to learn your stay didn't meet expectations. Your feedback regarding the room's condition is important as it helps identify areas of improvement and be assured, we're committed to enhancing our guests' experiences and aim to provide a more satisfactory stay in the future. Also, we endeavor to offer transparency and accurate information for all our guests and your feedback is appreciated and will be considered moving forward.

10/10 Excellent

lastarsha

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything friendly staff
Stayed 1 night in Feb 2024
Response from Customer Service on 6 Feb 2024
Lastarsha, we're thrilled your time at Hyatt Place Secaucus Meadowlands was enjoyable. Being conveniently located and having affable team members are indeed some of our many highlights. We appreciate your wonderful review and look forward to your return in the future.

4/10 Poor

Wanderlei

Disliked: Cleanliness, staff & service, property conditions & facilities
Tell
Stayed 4 nights in Jan 2024
Response from Customer Service on 4 Feb 2024
We appreciate the feedback.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 Excellent

Elanor, Hanover Park

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Customer Service on 31 Jan 2024
Elanor, it's delightful to hear that you had an excellent experience at Hyatt Place Secaucus Meadowlands. Our mission is to provide exemplary service to our valued guests like you. Thank you for your elevated rating, and we hope to welcome you again on your next visit.

6/10 Okay

Stephanie

Liked: Staff & service
Property was easy to get to and offered free covered parking. Staff were pleasant. Hotel was under construction so it was a bit noisy.
Stayed 1 night in Jan 2024
Response from Customer Service on 28 Jan 2024
Stephanie, we appreciate you taking the time to share your thoughts. It's great that you found our location convenient and were pleased with the complimentary parking feature. We also acknowledge your feedback regarding the noise you experienced during your stay, which was due to some ongoing improvements. We hope your interactions with our amiable team members brought some comfort to your stay and we're looking forward to providing a quieter experience on your next visit.