Basic Double Room
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Reviews of American Inn and Suites

2.5 out of 5
American Inn and Suites
8072 State Road 6 W, Exit 460, Jasper, FL

Reviews

4.4
Rating 10 - Excellent. 22 out of 179 reviews" "
Rating 8 - Good. 16 out of 179 reviews" "
Rating 6 - Okay. 20 out of 179 reviews" "
Rating 4 - Poor. 24 out of 179 reviews" "
Rating 2 - Terrible. 97 out of 179 reviews" "

4.4/10

Cleanliness

5.8/10

Staff & service

3.8/10

Amenities

4.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Fabiano

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Remove this facility from your list. My high recommendation is give my money back.
Stayed 1 night in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I t was a quite place, there was Pilot Gas Station across the street. The A/C was very Cold, the bed was comfortable.The bathroom was fine, no WiFi that I know off. The towels weren’t that great.The TV had a lot of channels and worked great.
Stayed 2 nights in Apr 2024

8/10 Good

Janell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is was around store's
Stayed 1 night in Apr 2024

6/10 Okay

Barbara

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great price, but needs a face lift. Staff was great.
Stayed 2 nights in Feb 2024

4/10 Poor

Norman

Disliked: Staff & service, amenities, property conditions & facilities
Bed clean, no trash can in room, no shampoo bottle. Credit card reader didnt work. When they write down your info, worried about charges.
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utterly disgusting
Place was disgusting. The tv had 4 channels and they were fuzzy. The refrigerator didn’t work. No Wi-Fi. No microwave. The outside looks rundown. They tried to charge me twice for staying here and I should never had been charged at all with the condition of this place. The photos listed is false advertisement. Do Not stay here.
Stayed 1 night in Jan 2024

2/10 Terrible

Kendra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

2/10 Terrible

Giuseppe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want a full refund - How can experian support this place. Dirty the person at the desk had dirty grimmy clothes on and said he would not stay there either - dirty floors - bathroom never cleaned had food on the floor and black things - mold everywhere my son got such a bad headache staying there we had to leave very early just to buy tylenol - towels were dirty I had to go to desk to get clean towels (4) just to put 2 on the floor so I could take a shower with a curtain was full of mold - I was so tired when I checked in, I was sooo tired but afraid to drive so I had no choice but to stay
Stayed 1 night in Jan 2024

2/10 Terrible

Laura

DO NOT GO HERE. It is very run down and very dirty. We could not stay. I don’t mean messy, I mean stains, plaster falling, molding bathroom. Absolutely not. Shame on Expidia for still having this place in their list.
Stayed 1 night in Jan 2024

2/10 Terrible

Theresa

Stayed 1 night in Jan 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I saw it was not at all as advertised on your website so I didn’t even check in
Stayed 1 night in Dec 2023

2/10 Terrible

Jason

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To be completely honest i wish that i had not stay here the front desk employee was rude and disrespectful. The room smelled like mold and mildew and the carpet was soaked. The ceiling was falling apart. The room was infested with bugs.
Stayed 2 nights in Dec 2023

2/10 Terrible

Yusleam

Stayed 2 nights in Dec 2023

2/10 Terrible

Tomas, Riverview

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was horrible, old guy at the front desk clearly drunk, barely could understand. Place is was of the dirtiest and smelling places. Bathroom is 120 years old.
Stayed 1 night in Dec 2023

2/10 Terrible

Jefrey

Stayed 1 night in Dec 2023

2/10 Terrible

Trelane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Julio

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
FYI, we we're moved to the Budget Inn due to computer problems; which we appreciated. However, there wasn't even one garbage can in the room. The soap could just barely foam. The door to the room looked like a soft wind could open it. I doubt the A/C worked, but fortunately the night was cool.
Stayed 1 night in Dec 2023

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

alana

Stayed 2 nights in Nov 2023

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty place
Stayed 2 nights in Nov 2023

2/10 Terrible

Rivera

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Oct 2023

10/10 Excellent

Renata

Stayed 1 night in Sep 2023

2/10 Terrible

Daileny

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 7 nights in Sep 2023

2/10 Terrible

Gabriel

Stayed 1 night in Aug 2023

2/10 Terrible

Zachary

Stayed 1 night in Aug 2023

6/10 Okay

Mariya

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a wonderful time. Staff was just wonderful. Rooms were clean and homey feeling. Would definitely stay again.

2/10 Terrible

Charlene

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was a diaster. Broken doors, ceiling with ill repairs, bugs crawling on the floors, shower head was shorter than 6 foot (it was up to my chest). I voiced a complaint through Expedia and NOTHING was done about it. AVOID THIS PROPERTY AT ALL COSTS - DIRTY AND WASTE OF MONEY.
Stayed 1 night in Jun 2023

4/10 Poor

Alexis

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room had a smell and it was a non smoking room, the tub was clogged so the water wouldn’t go down. Me and my children had to take quick showers. The cleanness isn’t great. One of my children seen a bug in the room.
Stayed 1 night in Jun 2023

10/10 Excellent

Cecilia, Macon

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is always great when I come here! Family friendly
Stayed 1 night in Jun 2023

2/10 Terrible

Rhonda

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had busted walls. Microwave was burnt and nasty. The fridge didn't work and smelled awful.
Stayed 1 night in Jun 2023

2/10 Terrible

Naomi

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The fridge didn’t work and had bugs and mold I have pics if interested! Bugs all over the bathroom! I have over 10 pictures of nasty mess!!! No tv because it didn’t have a remote and the lady at the front desk was very rude!!!
Stayed 1 night in Jun 2023

4/10 Poor

Carmela

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
In great need of renovations
Stayed 1 night in May 2023

10/10 Excellent

stephen, shalimar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely unsafe. The room had unpainted patched homes in the wall, electrical receptacle plates broken, no smoke detector, and a drug needle on the floornin the bathroom. On top of that the lady at the front desk had the audavity to tellnme I complained too much. How many of you ever found a drig needle on yhe floornin your hotelnroom where you want oeace of mind and rest for a night. This hotel is a liability for Expedia. The rates were conparable to other hotels in rural northern Florida areas.
Stayed 1 night in May 2023

10/10 Excellent

Cecilia, Macon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treat you like family here. It’s always my go to place when I have to travel to this area. Thanks as always everyone
Stayed 1 night in Apr 2023

2/10 Terrible

Alvina

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far the worse thing i have ever experienced in real life or even on television there was bugs and food bowls left behind the ottoman. The refrigerator was so dirty that it wouldnt even open. Unpatched holes in the walls and celings. The bed sheets had bugs crawling on them. Terrible experience.
Stayed 1 night in Apr 2023

8/10 Good

stephen, shalimar

Stayed 2 nights in Mar 2023

8/10 Good

Gayle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was the right price and location we needed
Stayed 1 night in Mar 2023

2/10 Terrible

Kimberly

Stayed 1 night in Mar 2023

2/10 Terrible

Valerie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was DISGUSTING! FILTHY! DIRTY! DEAD BUGS! STAINED BEDDING! HOLES IN THE WALLS! MOLD IN THE SHOWER! RUDE STAFF! KEEP DRIVING!

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man and woman at the desk were awesome..ill definitely stay here again..🙂
Stayed 1 night in Dec 2022
Response from Anje on 22 Dec 2022
We thank you very much for your comment and hopefully we will see you next time and you have a good day and merry Christmas and happy new year God bless you

2/10 Terrible

Volume

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Stephen

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It's a classic cheap motel. Had I been with my significant other, we wouldn't have walked through the door. Room was musty and decaying. Walls were gross. Carpet was filthy and threadbare. Even for $55 a night, it was sketchy. At least the sheets were clean.
Stayed 5 nights in Dec 2022

4/10 Poor

Teresa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dirty, stinky & felt unsafe.

2/10 Terrible

James

Business traveller
Disliked: Amenities, property conditions & facilities
Just a typical unkept old roadside motel....holes in the walls and ceiling....moldy old carpet...tiles coming off the bathroom walls....just a shame
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No frills hotel is exactly right!! American Inn
American Inn- No frills hotel is exactly right If you appreciate no internet, no cable tv, This is the place for you! They do have antenna tv, however the picture is very grainy and remote didn't work right. Bathroom is very tiny, careful sitting on the toilet you maybe sitting on the toilet paper as well. The tub has no spigot, it is a shower. Leave a light on so you don't scratch yourself on the jagged metal on the panel on the bottom that is curled up and sticking out on both sides of the bathroom door. The room was not very clean, carpet stained up. Older hotel that the years do show at least inside the king size room we had. No refrigerator or microwave or blow dryer. Room Does NOT look anything in real life like the photos on internet. We will not be staying here in the future with our travels. Price changed on internet from $59 to $65 the minute I booked it. The king size bed was comfortable, the manger was nice and helped with the remote control issues about the only positives we have to say about the American Inn- No frills hotel is exactly right
Stayed 1 night in Nov 2022

6/10 Okay

Ivis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not what I expected at all. The room smelled and the TV was not working. This hotel needs a lot of upgrades including a mini refrigerator for those of us that travel with medication that requires it. One thing is that the staff was very friendly.
Stayed 1 night in Nov 2022
Response from V j on 21 Nov 2022
Thank you very much for your comment man but we are in the process of doing renovation right now that’s why you can see some difficulty plus we clean the carpet yesterday sorry for that thank you and you have a good night

10/10 Excellent

Wade

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people Here and nice place to Stay
The checking was good as the hospitality was exceptional and was made sure that I was well taken care of. The house keeping was as well very nice and would ask ea day if anything was needed when I would pass by. The morning of check out went smoothly and will be returning in the future. The one minor issue was the hot water while showering as it was pour. The sink hot water for some reason was much hotter unclear as to why it would be like that.
Stayed 2 nights in Oct 2022

2/10 Terrible

Donna, Labelle

Disliked: Cleanliness, amenities, property conditions & facilities
There was a water leak in the room, so they moved me to Budget Inn down the road. There, it was dirty, bugs, water leaks, it was horrible.
Stayed 1 night in Sep 2022
Response from V on 8 Oct 2022
There was no water leaking there was a new plumbing going on that’s why we move you at the Budgetinn so whatever you want to say it’s a specific in the right away thank you very much for staying at Budgetinn do not never come back and stay thank you