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"The location was one of the biggest highlights—it’s conveniently situated close to markets, making it easy to explore and pick up local goods. Getting around was also incredibly simple, with the subway and other transportation options just a short walk away. The hotel itself was comfortable and well-maintained, and the staff were friendly and helpful throughout my stay. Everything felt convenient and accessible, which made the overall experience even more enjoyable. I would happily stay here again on my next visit."

"The hotel is really nice… but I wish I knew a couple factors before I booked because I wouldn’t have booked it. The hotel is pretty nice and the staff is pretty responsive. My issue was that the amenities were all down. Like the sauna or the pool. Also the convenience store inside of the hotel is not 24/7. Our room heating system was broken. It would not turn off the heat so we had to ask the staff to completely turn it off in our room. Also, A/C wasn’t an option as they shut down that option since it’s still considered “winter”. But they were kind enough to bring us a fan… and btw, you can see inside of the bathroom from your room (thankfully there are blinds). For a brand like Shilla, I felt really let down."

"This hotel is very good, the room was clean, staff are very nice. My room is small, but it has everything, good for my solo travel."

"Amenities can be better"

"Clean room with lots of parking spots were available"

"Great location. Across the street from Busan Station. "

"Room was very clean, couldn’t figure out how to use the air condition so we opened the window with the screen. "

"Internet was incredibly slow. Gym required a pass each time you used it, there was no water or cloth to wipe the equipment down. Everyone's sweat was just left on the equipment. When I asked for water at reception she told me to get it from the convenience store. It should be complementary. The shampoo smelt very toxic (like bleach), I believe it has been tampered with as when I took it to reception it was exchanged for shampoo that smelt like it should - it was very worrying and they didn't even apologise. Who knows what I washed my hair with, but it wasnt shampoo. I wouldn't stay here again. "

"Room cleaniness was okay. But the toilet design (shower and WC shared the same door. Hence, only one can be closed at any point in time)is not suitable for travel mates who are not that familiar with each other."