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Reviews of Baymont by Wyndham Janesville

2.5 out of 5
Baymont by Wyndham Janesville
616 Midland Rd, Janesville, WI

Reviews

7.6

Good

Rating 10 - Excellent. 307 out of 1001 reviews" "
Rating 8 - Good. 363 out of 1001 reviews" "
Rating 6 - Okay. 176 out of 1001 reviews" "
Rating 4 - Poor. 101 out of 1001 reviews" "
Rating 2 - Terrible. 54 out of 1001 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Staff & service, amenities, property conditions & facilities
Easy to get to. Large parking. Uphraded my room bevause of double booking.
Stayed 2 nights in May 2024
Response from kj on 13 May 2024
Thank you for staying with us. We do have a large parking lot with room for larger vehicles.

6/10 Okay

Rachel

Liked: Cleanliness
Stayed 7 nights in May 2024
Response from kj on 14 May 2024
Thank you for your rating. We hope you had a nice stay.

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from kj on 14 May 2024
Thank you for your rating. We appreciate you staying with us. We look forward to seeing you again.

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just two consecutive nights. Checking in presented no problem. We were reminded that the pool had maintenance done the day prior to our check in so may not be fully to temperature the following day. Incidentally, someone on the Baymont staff called a few days before are check in date to let us know that the pool required maintenance the day before we were to check in providing us the option to cancel if that was going to cause a problem. That's good customer service and was greatly appreciated. Both nights were pleasant and comfortable. The room we stayed in was clean and properly prepared. The bed was comfortable and supplied with plenty of bedding and pillows, so no need to call the front desk for anything. The breakfast bar had an acceptable array of choices, including pre-made omelets, sausage, make to order waffles and pancakes, muffins, cereal, hot oatmeal, coffee etc. When we're back in town we'll book here again
Stayed 2 nights in Mar 2024
Response from kj on 13 May 2024
Thank you for your review. We are glad you had a nice stay with us. We look forward to seeing you again.

6/10 Okay

Michelle

Rooms were dirty and needed attention
Stayed 1 night in May 2024
Response from kj on 8 May 2024
Thank you for your review. We are sorry you felt our rooms were dirty. We have addressed the issue with our housekeeping staff.

10/10 Excellent

tricia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Response from kj on 2 May 2024
Thank you for the review. We are glad you found everything was great.

10/10 Excellent

Francelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good safe Easy packing
Stayed 1 night in Apr 2024
Response from kj on 29 Apr 2024
Thank you for taking the time to submit a review. We appreciate you staying with us.

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for our stay. Staff was accommodating and even other guests were wonderful!
Stayed 1 night in Apr 2024
Response from kj on 29 Apr 2024
Thank you for your rating. We are glad you had a wonderful stay. We hope to see you again soon.

10/10 Excellent

Ron

Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building very cl
Stayed 2 nights in Apr 2024
Response from kj on 25 Apr 2024
Thank you for your review. We are glad you found the hotel very clean. Our staff does their very best to make sure everything is up to standards.

4/10 Poor

Jennifer

Travelled with pets, Travelled with partner
Disliked: Amenities
The carpet in the room was absolutely filthy and sticky feeling, the carpet was all ripped up in the corner of room due to past dogs in room Guest Services said, they said they are hopeful to put in tiled flooring but even the tiled flooring in part of the room was beyond dirty, very sad looking building and not cheap but no means. The rate you are quoted on Expedia is NOT what you pay when you arrive… plan on being surprised
Stayed 7 nights in Apr 2024
Response from kj on 25 Apr 2024
We apologize for your issues. We do not change the rate Expedia sends over to us. The only way would be if you decided to upgrade your room type and most of the time we will do that for free. We are replacing the carpeting in all pet rooms to vinyl flooring.

10/10 Excellent

ALEXIS

Stayed 1 night in Apr 2024
Response from kj on 13 May 2024
Thank you for the 5 rating. We are glad you had a nice stay. We look forward to your next visit

10/10 Excellent

Shelly

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Safe, clean ,quiet convienent
Stayed 1 night in Apr 2024
Response from kj on 17 Apr 2024
Thank you for your review. We are glad you found the hotel clean and comfortable.

8/10 Good

Brian

Travelled with family, Business traveller
The folks at the counter were very nice
Stayed 1 night in Apr 2024
Response from kj on 15 Apr 2024
Thank you for the review. We are glad you found our staff very nice. We hope to see you again soon.

8/10 Good

Trajia

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from kj on 15 Apr 2024
Thank you for your review. We hope you had a nice stay.

8/10 Good

Madison

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from kj on 12 Apr 2024
Thank you for your rating. We appreciate you staying with us. We look forward to your next stay.

8/10 Good

Leta

Liked: Cleanliness, staff & service
Needs updating
Stayed 1 night in Apr 2024
Response from kj on 9 Apr 2024
Thank you for your rating. We have replaced all our room furniture and lighting.

8/10 Good

Leta

Travelled with partner
Liked: Cleanliness, staff & service
Needs updating
Stayed 1 night in Apr 2024
Response from kj on 9 Apr 2024
Thank you for your review. We have new furniture and lighting package. Please check us out.

8/10 Good

Richard

Just travelling through. It was what we expected.
Stayed 1 night in Apr 2024
Response from kj on 5 Apr 2024
Thank you for your rating. We are glad you stopped. We hope to see you again soon.

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to.
Stayed 1 night in Mar 2024
Response from kj on 2 Apr 2024
Thank you for your rating. We appreciate you staying with us. We look forward to your next visit.

6/10 Okay

Dawn

Travelled with family
Liked: Staff & service
Pool was cold and you need to walk thru cold hallway to reach the pool area. Bathtub faucets full of white deposits so they don’t look clean. Breakfast was cleared away at 9 am when I went down I’m not sure what time it ended but apparently I was too late. No one at front desk in am to ask. Probably will choose some where else next time
Stayed 1 night in Mar 2024
Response from kj on 27 Mar 2024
Thank you for your review. We are sorry you felt the pool was cold, we keep it at 85 degrees. Our weekday breakfast is from 6am-9am, weekends 7am-10am. We are sorry you missed it. Our front desk is staffed 24 hours, there is someone there at all times, unless they are helping a guest.

8/10 Good

Curtis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice pool
Stayed 2 nights in Mar 2024
Response from kj on 25 Mar 2024
Thank you for your rating. We are glad you enjoyed our indoor heated pool. We hope to see you again soon.

8/10 Good

Marcia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was clean but you can see the place needs fixed/remodeled. Breakfast was carb city. We went out for breakfast.
Stayed 1 night in Mar 2024
Response from kj on 25 Mar 2024
Thank you for your review. We have remodeled our rooms with new furniture.

2/10 Terrible

Grant

Stayed 2 nights in Mar 2024
Response from kj on 5 Apr 2024
Thank you for your rating. We are sorry you did not have a good stay. Please let us know what we could have done to make your stay a better one.

8/10 Good

Annesia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Will probably return soon.
Stayed 1 night in Feb 2024
Response from kj on 6 Mar 2024
Thank you for your rating. We are glad you had a nice stay. We look forward to seeing you again.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great for an overnight
Stayed 1 night in Mar 2024
Response from kj on 19 Mar 2024
Thank you for the 5 star rating. We are glad you had a nice overnight stay. We hope to see you again soon.

8/10 Good

Walter

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from kj on 4 Mar 2024
Thank you for your rating. We appreciate you staying with us and look forward to your next visit.

10/10 Excellent

Megan

Stayed 1 night in Feb 2024
Response from kj on 25 Mar 2024
Thank you for the 5 star rating. We are glad you had a nice stay. We look forward to your next visit.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Staff incredibly kind and helpful
Stayed 5 nights in Jan 2024
Response from kj on 22 Jan 2024
Thank you for your review. Our staff does their best to make your stay an enjoyable one.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from kj on 22 Jan 2024
Thank you for your review. We are glad you had a nice stay.

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, staff & service
Property was clean. Free breakfast was not great.
Stayed 1 night in Jan 2024
Response from kj on 22 Jan 2024
Thank you for your review. We are glad you found our property clean. We are sorry you found our free breakfast lacking. There are Belgium waffles, doughnuts, bagels, juices, and much more.

10/10 Excellent

Denise, Houghton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was brief but very satisfactory. The room was clean and well appointed. Bed was very comfortable, hotel was quiet and I felt very safe there while traveling alone. Would definitely stay there again.
Stayed 1 night in Jan 2024
Response from kj on 18 Jan 2024
Thank you for your review. We are glad you had a nice stay. We look forward to your next visit.

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from kj on 15 Jan 2024
Thank you for the review. We appreciate you staying with us. We look forward to seeing you again soon.

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Very friendly and helpful staff, room was clean. Don't pay more for a room with the hot tub, might as well sit in a regular tub. Mattress was horrible. We actually left 3 in the morning.
Stayed 1 night in Jan 2024
Response from kj on 8 Jan 2024
Thank you for your review. We are sorry you did not enjoy the hot tub room. We are glad you found our staff helpful though.

8/10 Good

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from kj on 8 Jan 2024
Thank you for your rating. We are glad you had a nice stay.

10/10 Excellent

Tawni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel will definitely book again
Stayed 1 night in Jan 2024
Response from kj on 8 Jan 2024
Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Jeri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from kj on 29 Dec 2023
Thank you for the rating. We appreciate you staying with us and we look forward to your next visit.

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from kj on 29 Dec 2023
Thank yo for the 10 rating. We are glad you enjoyed your stay. We look forward to your next visit.

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute
It was a grear spur of the monent get away .
Stayed 1 night in Dec 2023
Response from kj on 27 Dec 2023
Thank you for your review. We are glad you had a nice time, for a spur of the moment get away.

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soft stay
Just a1 night stay on our way home. Got in late and left early. This Baymont is as GD as the test, soft beds, warm rooms and nice staff.
Stayed 1 night in Dec 2023
Response from kj on 8 Mar 2024
Thank you for the rating. We appreciate you staying with us.

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unusually heavy, reverberating road noise from I-39/90. Didn't end up keeping me awake, but might bother someone else.
Stayed 1 night in Dec 2023
Response from kj on 22 Dec 2023
Thank you for your review. We are glad you had a nice stay.

10/10 Excellent

Christi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very clean. Smelled good. Quiet. Comfy beds.
Stayed 1 night in Dec 2023
Response from kj on 12 Dec 2023
Thank you for your review. We are glad you had a great stay. We look forward to seeing you again soon.

10/10 Excellent

Jody

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from kj on 11 Dec 2023
Thank you for your rating. We are glad you had a nice stay. We look forward to seeing you again.

10/10 Excellent

Joel

Liked: Staff & service, amenities
Good
Stayed 2 nights in Nov 2023
Response from kj on 11 Dec 2023
Thank you for your rating. We appreciate you staying with us since there are many hotel choices.

2/10 Terrible

Deante

Travelled with family
Disliked: Staff & service, room comfort
Very rude staff
Stayed 1 night in Nov 2023
Response from kj on 22 Nov 2023
Thank you for the review. We apologize if you felt our staff was rude. We have spoken with them and told them to be more tactful.

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from kj on 20 Nov 2023
Thank you for your review. We appreciate you staying with us.

2/10 Terrible

Norma

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from kj on 20 Nov 2023
Thanks for your rating.

10/10 Excellent

Vonda

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from kj on 20 Nov 2023
Thank you for your rating. We are glad you had a nice stay. We look forward to seeing you again soon.

6/10 Okay

Dan

Stayed 1 night in Nov 2023
Response from kj on 11 Dec 2023
Thank you for the rating. We hope you had a nice stay.

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice open field across street.
Stayed 1 night in Nov 2023
Response from kj on 14 Nov 2023
Thank you for staying with us. We do have a large open field next to us.