Thank you for taking the time to review your stay with us Harvey. I am glad that your stay was okay. We hope next time it will be more than okay. We hope to see you again soon.

Thank you for taking the time to review your stay with us Hannah. I am glad that you enjoyed your stay with us. I am pleased the room was clean and enjoyable. We hope to see you again soon.

Thank you for reviewing your stay with us Virginia. I am glad that you enjoyed your stay with us. We hope to see you again soon.

Thank you Erica, for taking the time to fill out a survey about your recent stay with us. I am terribly sorry to hear about the computer issues that Hilton was having worldwide at the time you checked in. I am also sorry to hear that you did not locate the refrigerator that was next to the luggage bench in your hotel room. We have refrigerators in all of our guest rooms. However, per Hampton Brand Standards, the microwaves are only provided in the king studio suite rooms. We do have a microwave located in the suite shop that can be accessed at any time.

Thank you for taking the time to review your stay with us Burdell. I am glad that you enjoyed it. We hope to see you again soon.

Thank you for reviewing your stay with us Christopher. I am glad that you enjoyed your stay with us. We hope to see you again soon.

Thank you for taking the time to review your stay with us Robert. I am glad that you enjoyed your stay with us and found it easy. We hope to see you again soon.

Thank you for reviewing your stay with us Raymond. I am glad your stay was great. I will let the staff know they are doing an excellent job. Thank you. We hope to see you again soon.

Thank you for reviewing your stay with us Steven. I am glad that you enjoyed it. I too enjoy breakfast and will let the staff know they are doing a great job.

Thank you for reviewing your stay with us Wallace. I apologize that you did not enjoy your stay with us. Please feel free to reach out to us if there is anything we can do to rectify this. Thank you.

I am sorry to hear that you had a bad experience staying with us. I will be speaking with the housekeeping department about the temp of your thermostat to ensure they are checking these as they are leaning. Unfortunately, the microwaves are only available in the king studio suite rooms per Hampton brand standards. I understand your frustration about the renovations, this is why you were notified at the time of booking, shortly after booking, and I see Expedia also sent you a message Feb. 16th at 3:25pm as a final reminder.

I am sorry to hear that you didn't have good experience staying with us. I will be speaking with the housekeeping department to find out why your room was not thoroughly inspected. Unfortunately, when you book through third party, the booking ID # that you receive is for the third parties computer system, not Hilton's. Generally, we are able to find the reservations by date of arrival and last name on the booking. You were made aware of the hotel being under renovations. There is a note at the time of booking, a notice after booking ,and you received a message from Expedia Feb. 16th at 3:32pm as a final reminder of the renovations taking place at the hotel.

Thank you for reviewing your stay with us. I like that we are close to Walmart and restaurants as well. Thank you, we hope to see you again soon.

Thank you for reviewing your stay with us LeMoyne. I am glad that you enjoyed your stay with us. We hope to see you again soon.

Thank you for reviewing your stay with us Lindi. I too enjoy our beds. They are very comfortable. I will let breakfast know they are doing a great job. Thank you we hope to see you again soon.

Thank you for taking the time to review your stay with us John. I am glad that you enjoyed it and we hope to see you again soon.

Thank you for reviewing your stay with us Jessica. I apologize that it was not up to standards. If there is anything you would like to discuss please feel free to reach out to us. Thank you.

Thank you for reviewing your stay with us Shannon. I apologize about your confusion on your stay with us. You were sent a message on 1 day before your check in day, telling you that the hotel is undergoing renovations. I apologize for any confusion this has caused, there are also signs posted at the front desk during check in for guests to review. I will speak with breakfast about the issues you described and remedy these, as this does not appear like the breakfast staff I have trained. Thank you for bringing this to my attention.

Thank you for reviewing your stay with us. When you book online, you are informed we are under renovations, and it is on the hotel information screen. You are also sent a message before check in, informing you that the hotel is under renovation. I will discuss with other Management other ways we can inform guests. Thank you

Thank you Raymond for your review. I am glad that you enjoy your stay here every time you come. We hope to see you again soon.

Thank you for reviewing your stay with us Pam. I am glad that you enjoyed it. We hope to see you again soon.

Thank you Cynthia, for taking the time to fill out a survey about your recent stay with us. I am deeply sorry to hear about your daughter's struggles with the height of the bed. We are currently under full renovations, and the new ADA bed frames are definitely less than ideal. We are however, in the process of finding more accessible ADA frames that Hilton will allow.

Thank you for reviewing your stay with us Doug. I am glad that you enjoyed it. We hope to see you again soon.

Thank you for reviewing your stay with us Richard. I am sorry to see that you did not enjoy it. If you have any comments or feedback about your recent stay, feel free to reach out to us. Thank you.

Thank you for reviewing your stay with us. I apologize about your experience. I will let the staff know about this, and remind them to put the signs up for the pool when it will be down for testing. Thank you for your feedback.

Thank you for taking the time to review your stay with us Roy. I am glad that you enjoyed it. We hope to see you again soon.

Thank you for reviewing your stay with us Nicholas. I am glad that you enjoyed it. Hopefully next time you stay we can make your stay a 10/10. We hope to see you again soon.

Thank you for reviewing your stay with us Marilyn. I am glad that you enjoyed it. I hope that you stay with us again soon, and your next stay with us is a 5/5.

Thank you for reviewing your stay with us Mark. I apologize that you did not enjoy it. If you have any comments and feedback for your stay please feel free to reach out to us, so we can make your next one with us better.

Thank you for reviewing your stay with us Robert. I am glad that you enjoyed your stay. We hope your next stay with us will be even better. We hope to see you again soon.

Thank you for reviewing your stay with us. I am glad you enjoyed the beds. We hope to see you again soon.

Thank you for your review Tom. I apologize about the construction. I will take your feedback to the General Manager and see if there is anything we can do about this. Thank you.

Thank you for taking the time to review your stay with us Jeanne. I am glad that you enjoyed your stay with us. We hope to see you again soon!

Thank you for reviewing your stay with us Ronald. I am so glad to read that you enjoyed your stay with us. I hope to see you again soon.

Thank you for reviewing your stay with us Shelley. I apologize about the issue in our system that caused this. I also apologize that I can not make the refund process happen sooner.

Thank you for reviewing your stay with us Laurie. I am glad that you enjoyed it. I will let all my coworkers know they are doing a great job. We hope to see you again soon.

Thank you for reviewing your stay with us Yvonne. I am glad that you think the staff is wonderful. I do too. We hope to see you again soon.

Thank you for reviewing your stay with us Thomas. I apologize about this. I am so sorry that your reservation got changed to a double queen. That is very frustrating, however when you book through expedia, you are booking a room, and requesting a bed type, as stated in the terms and conditions. I will speak with my front desk agents about being more clear about this. Thank you for brining this to my attention.

Thank you for reviewing your stay with us Terry. I am glad you enjoyed breakfast. I too, enjoy our breakfast. Thank you, I will let the breakfast attendents know they are doing a great job. We hope to see you again soon.

Thank you for reviewing your stay with us Steve. I am glad to see that you enjoyed it. We hope to see you again soon.

Thank you for reviewing your stay with us Steve. I apologize that you did not enjoy your stay with us. If you would like to discuss some feedback on your stay feel free to reach out to me. Thank you.

Thank you for reviewing your stay with us Carolyn. I am glad that you enjoyed breakfast. I too enjoy that we are so close to TJ MAXX. We hope to see you again soon.

Thank you for reviewing your stay with us Mark. I apologize that you did not enjoy it. Feel free to reach out to me if you'd like to discuss anything about your stay to improve future ones with us.

Thank you for reviewing your stay with us. We hope to see you again soon.

Thank you for reviewing your stay with us Raymond. I am glad that you enjoyed your stay with us. We hope to see you again soon.

Thank you for reviewing your stay with us Jeffery. I am glad that you enjoyed your stay. I will let Housekeeping know they are doing a great job. We hope to see you again soon.

Thank you for reviewing your stay with us George. I am glad that you enjoyed your stay with us. We hope to see you again soon.

Thank you for reviewing your stay with us Evan. I am glad that you enjoyed it. Hopefully next time you stay with us, your stay will be a 10/10. We hope to see you again soon.

Thank you for taking the time for reviewing your stay with us Jeff. I am glad that it was all good. Hopefully next time you stay with us we can earn a 5/5 with you. We hope to see you again soon.

Thank you for reviewing your stay with us James. I apologize that you did not enjoy your stay. If you would like to discuss your stay with me, feel free to reach out to us so we can improve your next stay with us.