Hotel Santika BSD City Serpong

Property class: 3

Choose dates to view prices

A coffee shop/cafe, laundry facilities and conference space are just a few of the amenities provided at Hotel Santika BSD City Serpong. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with curtains.

Superior Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a TV, and a balcony with curtains.

Superior Room, 2 Single Beds

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed

A hotel room with a large window, a desk with a flat-screen TV, a bed, and a painting on the wall.

Suite, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Bumi Serpong Damai neighbourhood, Hotel Santika BSD City Serpong is connected to a shopping centre. Travellers who have shopping on the agenda can visit Blok M Square and Thamrin City Shopping Mall. Ocean Park and Scientia Square Park are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our South Tangerang travel guide
Map
Teraskota Entertainment Center, Jl.Pahlawan Seribu, CBD Lot VII-B, South Tangerang, West Java, 15321

What's nearby

  • Ocean Park
    2 min walk - 0.2 km
  • TerasKota
    3 min walk - 0.3 km
  • ITC BSD
    17 min walk - 1.5 km
  • Aeon Mall BSD City
    6 min drive - 6.0 km
  • Indonesia Convention Exhibition (ICE) - BSD City
    8 min drive - 7.7 km

Getting around

  • Pondok Betung Station
    10 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    35 min drive

Restaurants

  • Kafe Betawi
    1 min walk
  • RM Joglo
    4 min walk
  • Sushi Kiosk
    4 min walk
  • Stammtisch Beer House, Teraskota
    4 min walk
  • Ko N Pizza Signature
    4 min walk

About this property

Hotel Santika BSD City Serpong

  • Hotel located in Bumi Serpong Damai
  • Consider a stay at Hotel Santika BSD City Serpong and take advantage of a coffee shop/cafe, laundry facilities and conference space. Free in-room WiFi and a restaurant are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • A banquet hall, meeting rooms and a 24-hour front desk
    • A lift, luggage storage and ATM/banking services
    • Guest reviews speak well of the overall condition
  • Room features
  • All 150 individually decorated rooms feature comforts, such as premium bedding and first-run films, as well as perks, such as air conditioning and separate sitting areas.
  • Other conveniences in all rooms include:
    • Childcare services and free infant beds
    • Bathrooms with rainfall showers and bidets
    • 21-inch HDTVs with premium channels and first-run films
    • Separate sitting areas, separate dining areas and electric kettles

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Frequently asked questions

Is Hotel Santika BSD City Serpong pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Santika BSD City Serpong?

Check-in begins at 2 PM.

What time is check-out at Hotel Santika BSD City Serpong?

Checkout is at noon.

Where is Hotel Santika BSD City Serpong located?

Located in Bumi Serpong Damai, this hotel is steps away from TerasKota and Ocean Park. Eka Hospital and ITC BSD are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santika BSD City Serpong Reviews

7.6

Good

7.6

Cleanliness

7.6

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 19 out of 92 reviews
Rating 8 - Good. 42 out of 92 reviews
Rating 6 - Okay. 22 out of 92 reviews
Rating 4 - Poor. 6 out of 92 reviews
Rating 2 - Terrible. 3 out of 92 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The staff was very welcoming and the buffet breakfast was incredible.
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Liked: Staff & service, room comfort

Big Thumb to Eki

Overall is good. I need to give special award to one of check in counter staff name Eki. he made my stay very comfortable. Very helpful staff.
Stayed 1 night in Feb 2023
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Hotel tidak dimaintain kebersihannya. Fasilitas tidak dirawat, kamar mandi bau selokan. Pada saat check out, resepsionis meminta 5 star review dan akan difoto. Saya menolak untuk berbohong. Tapi bukan salah staff karena itu permintaan boss atau management nya
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Santika is always great. The staff goes above and beyond to make sure you are welcomed and comfortable.
Stayed 4 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Menu sarapan ang lezat.

Hotel Santika Depok memiliki menu sarapan yang sangat enak dan beragam.
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Disliked: Cleanliness
Closed to mall and a bit noise at night. Sheet not change as requested
Stayed 13 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima accomodatie. Goede prijs-kwaliteit verhouding.
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
Stayed 4 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Near BSD City and Teras Kota Shopping Centre

Good hotel near BSD City and teras kota shopping centre. Nice place to stay or transit for a while
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel and very closed to the mall.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities

Ok hotel next to a mall

The towels, sheets, restroom need to be cleaned properly.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

Nice for business

Nice for business
Stayed 3 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 4 nights in Apr 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントの対応がとにかく最悪でした。 ・担当者によって回答内容が変わる ・他の宿泊者の部屋に案内される。 ・チェックイン・アウトの手続きが時間がかかる。 ・カードキーが何度も使えなくなる 文句を伝えても、「よくあることです」と言われて、反省する素振りもありませんでした。 もう二度と使わないと思います。
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast menu of the same dry boney chicken in different sauces over 7 days needs attention.
Stayed 7 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
Stayed 5 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Overall - Great Value

Hotel staff were attentive and lobby staff were always hospitable. The hot buffet breakfast included a large assortment of food and beverage options with dedicated staff to prepare made-to-order eggs, omelets, and pancakes. For afternoon and evening eating options the hotel connects directly to the TerasKota Mall which includes both cafes and restaurants (Western and Asian) and a medium-sized grocery. Overall this is a clean hotel and I would definitely stay here again. Be aware that the Superior Room does not include a mini-fridge. For those who like to charge their phone during the night, I also didn't find a wall electrical outlet near the bed night stand.
Stayed 4 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient as next to a mall

I checked in almost midnight. Did not get a chance to really enjoy the facilities. In the room there is boiling flask, sugar, cream but I am surprise there is no coffee / tea bags provided. Overall the stay is fine and the reception staff is friendly.
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night At Santika Hotel

Quite good experience.. but the noise from outside could be heard till the room that made quite diffiicult to sleep well. Service is awesome.
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Downgraded facilities yet good service

This hotel is right in the centre of Tangerang area and opposite to the Teres Kota Shopping Centre which is very convenient for meals. The hotel itself is already downgraded, the facilities are old and the worst thing is ALL the bed sheets and blankets get mouldy (because upon arrival, seeing the moulds on the sheet, I requested the housekeeping to change the sheet but the new one was still mouldy). In return, the staff here is friendly and helpful.
Stayed 7 nights in Apr 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice stay with a mall next to it and easily find food
Stayed 3 nights in May 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Saya mengikuti seminar selama 3hr dan bertepatan ada acara bazar dan musik yg cukup keras suaranya hingga menjelang tidur juga terdengar sampai ke kamar. agak terganggu.
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Very not recommended

Very dirty and disgusting They provide a used slipper and bed sheet and towel was no longer white.
Stayed 1 night in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay nothing flashy.

Room was clean, but toilet design including flushing bowl system could be better. Breakfast was great variety, and the mall has many local food choices - it is food galore.
Stayed 2 nights in Feb 2018
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort
エアコンの騒音がうるさいので部屋を替えてもらった。近くにshopping moleがあり便利である。
Stayed 2 nights in Nov 2017