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Reviews of Hotel & Sport Bar Oz

3 out of 5
Hotel & Sport Bar Oz
Calle La Central, Frente a Mas X Menos, Jaco, Puntarenas

Reviews

8.2

Very good

Rating 10 - Excellent. 55 out of 112 reviews" "
Rating 8 - Good. 29 out of 112 reviews" "
Rating 6 - Okay. 16 out of 112 reviews" "
Rating 4 - Poor. 8 out of 112 reviews" "
Rating 2 - Terrible. 4 out of 112 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and drinks were great. Rooms were clean. 2 blocks from beach.
Stayed 2 nights in Apr 2024
Response from ROSIE on 11 Apr 2024
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon.

10/10 Excellent

John

The bar staff is excellwnt, very helpful and friendly
Stayed 4 nights in Mar 2024
Response from ROSIE on 1 Apr 2024
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon

6/10 Okay

SHAYNE

Travelled with group
Liked: Cleanliness, staff & service
Didn’t like that there were no elevators. Carried luggage 3 flights of stairs. Breakfast take forever to prepare.
Stayed 2 nights in Feb 2024
Response from ROSIE on 19 Mar 2024
Thank you for contact us, we aprecciate your comment. We apologice for the inconvenience about, we will take your comment in consideration . Thank you once again for your feedback

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and great location
Stayed 1 night in Mar 2024
Response from ROSIE on 18 Mar 2024
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon.

2/10 Terrible

john

Travelled with family
Disliked: Staff & service, property conditions & facilities
The pool was clean. There was no refrigerator i. The room and there was no complimentary breakfast as advertised
Stayed 4 nights in Feb 2024
Response from ROSIE on 2 Mar 2024
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest people you ever met. Everyone at this facility was just outstanding. Will definitely stay again
Stayed 3 nights in Feb 2024
Response from ROSIE on 29 Feb 2024
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon

6/10 Okay

Anthony, Deer Park

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from ROSIE on 24 Feb 2024
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hooters Style Sports Bar and Hotel
If Hooters or Twin Peaks ran a hotel it would be the Oz Hotel and Sports Bar. Honestly,I chose this hotel because of the Sports Bar and the TV's I wanted to be able to watch the NBA All Star Game. All of the bartenders and waitstaff are very friendly and helpful. The office to check in is inside the bar. Rosie is the manager but when I arrived late evening on a Friday she was gone. One of the bartenders checked me in no problem. To me the hotel gives more of an airbnb vibe. You are given a code to unlock the door to your room. The room was spacious but kinda had a weird design. This hotel is in the perfect walking distance to Cocal about 10-15 minutes and if you decide to bring a friend back they will hold their ID and also charge you a $10 convenience fee. There are cameras everywhere so I always felt completely safe. The beach is literally a 3-5 minute walk. Everything in Jaco is expensive. I've seen reviews complaining about the price of the food and they're not wrong however, their food prices are on par with every other establishment in Jaco. Not to mention there's a cheaper taco joint across the street and a pizza place on the corner that stays open late. I personally spent a lot of time at the bar watching sports and everything I ordered was good. I would definitely stay here again next time I’m in town.
Outside the hotel
Inside the bar
When you enter the room
Bedroom
Stayed 3 nights in Feb 2024
Response from ROSIE on 21 Feb 2024
226 / 5.000Resultados de traducciónResultado de traducciónDear Customer,Thank you for your time to send your comment, which is very helpful, we always try to provide our best service, we are glad that you enjoyed your stay at our hotel and we hope to serve you soon.

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was most attentive, but no hot water and not many outlets in the room
Stayed 3 nights in Feb 2024
Response from ROSIE on 20 Feb 2024
Dear customer, am very sorry the hotel was not to your liking but soon we will be remodeling our rooms and we will take your comment, and yes we have hot water you have to let the reception know during your stay to resolve it.

6/10 Okay

Anthony, Deer Park

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This Property has no elevator. If you get placed on the top floor be prepared to get your exercise in. The waitress gave us menus and never returned to ask what do we want. Won't be staying there again.
Stayed 1 night in Feb 2024
Response from ROSIE on 20 Feb 2024
Dear customer ,I am very sorry tha you did not like the hotel ,we will try to improve, thank you for your comment.

10/10 Excellent

frank

Travelled with group
Stayed 2 nights in Feb 2024
Response from ROSIE on 6 Feb 2024
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon.

10/10 Excellent

Mathieu

Stayed 2 nights in Jan 2024
Response from ROSIE on 27 Jan 2024
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon.

10/10 Excellent

Np

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here multiple times. The manager, ROSIE. Insures everyone is having a great experience. Always the live sports w great music, All the time. Hot food as well. I never delt w any attitude. ALWAYS SERVICE WITH A SMILE
Response from ROSIE on 23 Jan 2024
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon.

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service
The room itself wasn’t bad (although extremely bare like no shampoo, only 1 towel, etc) but it was insanely noisy from the bar downstairs. Also, the combination to access our room was absurdly easy and a similar pattern likely would have given us access to any other room.
Stayed 1 night in Jan 2024
Response from ROSIE on 23 Jan 2024
Dear client, we are sorry that our hotel was not to your liking ,and the issue of towels is always provided with two towels per client. We are solving the noise issue and the hotel is very safe. We have private security and no person enters the hotel without ID.

10/10 Excellent

Lyle

Stayed 1 night in Jan 2024
Response from ROSIE on 6 Feb 2024
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from ROSIE on 23 Jan 2024
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon

4/10 Poor

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Noisy
Stayed 3 nights in Dec 2023
Response from ROSIE on 23 Jan 2024
estimado cliente estamos trabajando en resolver en el tema del ruido ya que es en 3 habitaciones que tenemos ese problema124 / 5.000Resultados de traducciónResultado de traducciónDear customer, we are working to resolve on the issue of noise since it is in 3 rooms that we have that problem.

6/10 Okay

david

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
location is good. walking distance to the beach 100-150m. close to main street for shopping, food, etc. rooms are outdated. no mini fridge, phone(not a big deal for most), not enough electric plugs and no usb charging plugs. no bed side lamps. rooms were clean as was the hotel in general. bed was comfortable. shower had good water pressure and temp. this place is more a bar with a hotel attached than a hotel. noisy because of than but is quiet after 1230am. room i was in had a balcony, small but usable. AC and fan worked well with out being too noisy. food was fine but expensive, $10 for a plate of fries, $20 for 3-4 cups of coffee, toast and OJ. would not recommend for families but great for a trip with friends. A bit expensive for what it is.
Response from ROSIE on 6 Feb 2024
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon.

6/10 Okay

Shailendra

Stayed 3 nights in Dec 2023
Response from Rosie on 13 Dec 2023
Your feedback not only boosts our team's morale but also reinforces our commitment to providing exceptional service. We truly appreciate you taking the time to share your thoughts, and your words serve as motivation for us to continue delivering top-notch products/services. I understand you gave us a 6 but we will make sure we work harder to get to 10. Gracias. Pura Vida

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, property conditions & facilities
Super fun!
Stayed 2 nights in Sep 2023
Response from ROSIE on 7 Sept 2023
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was simple
Stayed 2 nights in Aug 2023
Response from ROSIE on 29 Aug 2023
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The team at Oz was outstanding. The bar is a true sports bar, tv’s everywhere. Rose and her staff were more than accommodating. I will be back
Stayed 2 nights in Aug 2023
Response from Ray Antonio on 21 Aug 2023
We work really hard to make our guests feel comfortable. We really appreciate the feedback. This shows we are doing the right thing in making our bar and hotel successful. Please visit soon. Pura Vida

10/10 Excellent

Brock

Stayed 1 night in Jun 2023
Response from ROSIE on 2 Jul 2023
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from ROSIE on 2 Jul 2023
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon

10/10 Excellent

Orlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from ROSIE on 27 Apr 2023
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, staff was great. Location was in the center of everything u needed. Would stay again.
Stayed 1 night in Feb 2023
Response from ROSIE on 20 Feb 2023
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome! There’s a bar right in
Response from ROSIE on 22 Feb 2023
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and staff were great !
Stayed 4 nights in Jan 2023
Response from Rosi on 31 Jan 2023
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
People are very friendly at the hotel and bar Cleanliness is great safety also. Very good. I feel very comfortable, staying and eating at this establishment
Stayed 1 night in Jan 2023
Response from ROSIE on 22 Jan 2023
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rosie, Kelvin and all the staff are the best! They make sure everything you need is available. Food is delicious! Middle of downtown area so lots of things to do!
Stayed 6 nights in Dec 2022
Response from ROSIE on 14 Dec 2022
Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon.

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff in town
The staff is the best in town. I’ve visited Jaco a couple times and Rosie has the best! The location is perfect and you can park on site. Is it a 5-star.. no.. you shouldn’t visit Jaco if that’s what you’re looking for. I’ll be back in September! One upgrade suggested, they need a fridge in the rooms.
Stayed 3 nights in Jun 2022
Response from ROSIE on 25 Jun 2022
Justin thanks for your comment and we had a lot of fun with you, you are a very special client we hope you come back soon.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay in Jaco
Close to the beach and always have good service there
Stayed 1 night in May 2022
Response from ROSIE on 12 May 2022
Dear customer, Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon.

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in May 2022
Response from ROSIE on 10 May 2022
Dear customer, Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon.

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Big Family
The experience was five star because of Rosie and the amazing work she does with her staff. Seeiuosly, I have stayed at many five star resorts with great service, but here guests are family and it shows.
Stayed 5 nights in Apr 2022
Response from Rosi on 6 May 2022
Dear customer, Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon.

10/10 Excellent

vincent

Stayed 1 night in Apr 2022

10/10 Excellent

Vance R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size clean rooms, great staff, great food!
Stayed 4 nights in Mar 2022
Response from ROSIE on 9 Mar 2022
Dear customer, Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon

10/10 Excellent

Russell, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff great property would highly recommend
Stayed 3 nights in Mar 2022
Response from ROSIE on 9 Mar 2022
Dear customer, Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon

10/10 Excellent

Michael, Chesterfield

Travelled with group
Liked: Staff & service
The staff were very helpful and welcoming. We had a fun time at the sports bar.
Stayed 1 night in Feb 2022
Response from ROSIE on 1 Mar 2022
Dear customer, Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon

8/10 Good

Richard C

Stayed 1 night in Feb 2022

4/10 Poor

Brian

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Well everything was ok but the checkin. No idea where to go as the office was in the bar area. I talked to a worker there showed her my confirmation reservation an she asked someone else and she kept saying full. Then she directed me across the street no reason. Luckily i had my costa rican friend call the office with her cell phone because mine doesnt do calls in costa rica an get things squared away. That particular night every hotel was sold out an that chance i could have been sleeping in my car even though i had the room booked!
Stayed 1 night in Feb 2022
Response from ROSIE on 20 Feb 2022
Dear client, the office is next to the bar and we are very responsible, no client would ever be sleeping in a car, we always take care of our clients and sorry if there was any confusion.

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything and everyone. Will be back. Pierre
Stayed 10 nights in Jan 2022
Response from ROSIE on 4 Feb 2022
Hola Pierre gracias por tu comentario nos da gusto que disfrutaste tu estadía y esperamos que regreses pronto un abraso .

10/10 Excellent

Donovan

Liked: Cleanliness, property conditions & facilities, room comfort
The Perfect Hotel and Sports Bar
Excellent accommodations. Spacious room, great service, wonderful helpful staff. Location perfect for beach, restaurants, nightlife, shopping and sightseeing activities. Consumate sports bar for the sports enthusiasts. Rosy/Gaby and crew exceptional and welcoming. You’ll feel at home the minute to enter their establishment-kudos, kudos. Have stayed at multiple hotels in Jaco. This is now, the only hotel I’ll ever book in Jaco. Only negative, breakfast not included.
Stayed 3 nights in Jan 2022
Response from ROSIE on 1 Feb 2022
Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I had a great experience in OZ. The staff is amazing. We went for my bf bday/ NYE and I gotta say we had a great time at the bar. They took really good care of us and even sang HBD before the new year. Rosie and Gaby were so sweet and attentive to whatever we needed. The room was great. AC/TV and spacious. I would definitely stay here again. Thank you for a great experience in Jaco Costa Rica :) from SD California
Stayed 2 nights in Dec 2021
Response from ROSIE on 17 Jan 2022
Dear costumer, we are so happy that you have a good experience at our hotel, is always a pleasure to attempt you and we hope to see you soon.

8/10 Good

Tam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place for Partying.
Great place to stay if you're single or couple but definitely not a good place for family or business. Overall the personnel were friendly and helpful.
Stayed 2 nights in Dec 2021
Response from ROSIE on 21 Dec 2021
Dear customer, Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Excellent location. Newly renovated. Excellent air-conditioning. Friendly staff.
Stayed 2 nights in Nov 2021
Response from ROSIE on 3 Dec 2021
Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
Hotel Sports Bar Oz is an absolutely great place to stay. It is super clean, the sports bar is amazing with great food and service... The staff is second to none. I love everyone of them. Rosie runs and outstanding establishment. 12 rooms that are super clean with great AC. The rooms are all upstairs with no elevator and you will walk up 3 or 4 sets of stairs to get to your room, so take that into consideration. On site security all night. I will be back.
Stayed 1 night in Oct 2021
Response from ROSIE on 2 Nov 2021
Thank you, we greatly appreciate your comment, we are glad that you enjoyed your stay at our hotel, and we hope to be able to serve you soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean but very Basic.
Very Basic. Yes…..clean, but no amenities and the most lethargic toilet flush I have ever experienced in my life.
Stayed 1 night in Sep 2021
Response from ROSIE on 21 Sept 2021
Dear customer, Thank you for your comment we will try to improve for better service

8/10 Good

Christopher Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Don’t expect an upper end hotel if you stay here but the staff and location are awesome. Music can easily be heard from the rooms so if you want peace and quiet this probably isn’t your place. The food was really good. The staff bent over backwards to find college games for us. Overall I loved it.
Stayed 3 nights in Sep 2021
Response from ROSIE on 7 Sept 2021
Dear customer, Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
This is a nice small hotel in the heart of Jacó. Just a short walk to the beach and Jacó Walk and many restaurants. Staff was very friendly. A great place to stay. Room was very comfortable.
Stayed 3 nights in Aug 2021
Response from Rosie on 11 Aug 2021
Dear customer, Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon