Snake River Lodge & Spa

When we checked in they had messed up our reservation putting us in a one king bed room, was traveling with my father and needed the two queen. From there they took quite some time to figure out how to get us in the correct room and quoted lower pricing sending us on a goose chase making us think we were overcharged by hundreds of dollars. Multiple days the cleaning staff did not come by until after 4pm when we were already back in the room. Restaurant was small and the food was lacking and overpriced, took some time to get anyone to help us as well. Overall the priced paid is for lift side access, the staff was pretty bad to start but some others made up for the early mistakes. Would not stay here again, this is not a 4 star hotel.

The staff was not pleasant and sometimes outright rude. For example at check in the receptionist forgot to give me the room key, so I had to ask for it. She gave it to me without saying a word and looking away, as if I was inconveniencing her. Moreover, I found it outrageous that the "resort fees" were 9% of the room rate.