The Sign Kocaeli Thermal Spa Hotel & Convention Center

Property class: 5 and above

Choose dates to view prices

Reviews

7.6 out of 10
Good
Located close to Museum of Archaeology and Ethnography and Izmit Clock Tower, The Sign Kocaeli Thermal Spa Hotel & Convention Center provides a terrace, a garden and a playground. Indulge in a body scrub, a massage and a facial at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Turkish cuisine. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/games room.
The current price is NZ$147
includes taxes & fees
9 Oct - 10 Oct

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double or Twin Room

Room

Standard Double or Twin Room

8.4 out of 10
Very good
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 Queen Bed, Connecting Rooms, Mountain View

Room

Suite, 1 Queen Bed, Connecting Rooms, Mountain View

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
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About the area

Basiskele is home to The Sign Kocaeli Thermal Spa Hotel & Convention Center. Bolge Tiyatrosu and Sirri Pasha Mansion are cultural highlights, while Izmit Clock Tower is a notable landmark. Sea of Marmara and Fevziye Mosque are two other places to visit that come recommended. Spend some time exploring the area's activities, including skiing. Visit our Basiskele travel guide
Map
Yeniköy Merkez Mah. Kültür Sk. No:40, Basiskele, Kocaeli, 41275

What's nearby

  • Yeni Cuma Mosque
    13 min drive - 13.6 km
  • Fevziye Mosque
    14 min drive - 14.0 km
  • Izmit Clock Tower
    14 min drive - 14.7 km
  • Museum of Archaeology and Ethnography
    14 min drive - 14.7 km
  • Sirri Pasha Mansion
    15 min drive - 15.1 km

Getting around

  • Izmit Station
    17 min drive
  • Izmit (KCO-Cengız Topel)
    25 min drive

Restaurants

  • Gökbayrak Kardeşler Cafe&Büfe
    16 min walk
  • Kadirga Tepesi
    12 min walk
  • Kahve & Sigara Molası ☕🚬✌
    20 min walk
  • Fika Kahve&Mutfak
    4 min walk
  • Yeniköy Dondurma Sarayı
    18 min walk

About this property

The Sign Kocaeli Thermal Spa Hotel & Convention Center

  • Luxury family-friendly hotel near Sea of Marmara
  • Located close to Museum of Archaeology and Ethnography and Izmit Clock Tower, The Sign Kocaeli Thermal Spa Hotel & Convention Center provides a terrace, a garden and a playground. Treat yourself to a body scrub, a massage or a facial at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Turkish cuisine. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/games room.
  • Other perks include:
    • 3 indoor pools and a seasonal outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Hot springs on-site, a round-trip airport shuttle (surcharge) and tour/ticket information
    • 4 meeting rooms, coffee/tea in reception and massage treatment rooms
  • Room features
  • All 164 rooms have comforts, such as pillow menus and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
  • Extra amenities include:
    • Hypo-allergenic bedding and free cots/infant beds
    • Bathrooms with showers and free toiletries
    • LCD TVs with satellite channels
    • Wardrobes/cupboards, heating and daily housekeeping

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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
8.4 out of 10, Very good, 107 reviews
The price is NZ$198
includes taxes & fees
11 Oct - 12 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot springs
  • Playground
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Thin carpet in room
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day.
Free cots are available on request at the property

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number 12799

We should mention

The seasonal pool will be open from 09 August to 10 September
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Sign Kocaeli Thermal Spa Hotel & Convention Center have a pool?

Yes, this property has 3 Indoor pools, a seasonal outdoor pool and a children's pool.

How much does it cost to stay at The Sign Kocaeli Thermal Spa Hotel & Convention Center?

As of 8 Oct 2026, prices found for a 1-night stay for 2 adults at The Sign Kocaeli Thermal Spa Hotel & Convention Center on 9 Oct 2026 start from NZ$147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Sign Kocaeli Thermal Spa Hotel & Convention Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sign Kocaeli Thermal Spa Hotel & Convention Center?

Self-parking is free at this property.

What time is check-in at The Sign Kocaeli Thermal Spa Hotel & Convention Center?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at The Sign Kocaeli Thermal Spa Hotel & Convention Center?

Checkout is at noon.

Does The Sign Kocaeli Thermal Spa Hotel & Convention Center provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Sign Kocaeli Thermal Spa Hotel & Convention Center located?

Located in Basiskele, this family-friendly hotel is 1.4 mi (2.3 km) from Sea of Marmara, and within 9 mi (15 km) of Fevziye Mosque and Yeni Cuma Mosque. Bolge Tiyatrosu and Sirri Pasha Mansion are also within 12 mi (20 km).

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Reviews

The Sign Kocaeli Thermal Spa Hotel & Convention Center Reviews

7.6

Good

7.8

Cleanliness

7.2

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 58 out of 172 reviews
Rating 8 - Good. 56 out of 172 reviews
Rating 6 - Okay. 25 out of 172 reviews
Rating 4 - Poor. 18 out of 172 reviews
Rating 2 - Terrible. 15 out of 172 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place friendly staff
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
İ choose this hotel because it's near to port. Hotel is very nice and good condition! Staff was very helpful, especially Mr Arslan at reception he try to help your ever request and kindly person! Highly recommended!!!
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super toll
Stayed 10 nights in Sep 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service, no air conditioning in 39c temp

Poor check in. Wanted to check in and go to a business meeting. Couldn’t get to one of the rooms as the key wasn’t working. Went down four times to reception and wasted 45 minutes and nearly missed my meeting. Hotel is not very clean. Air conditioning doesn’t work and when you ask for it to be fixed they lie to you and say we will get it to work which never happens. I travel every 6 weeks and I visited more than 120 hotels,”. This is the worst hotel I ever stayed in and I cannot believe it’s rated with five stars. I will never go back there ever again.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Güzel bir tesis sadece turizmde tecrübeli yönetici eksikliği hissediliyor
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rezervasyonum iki kişiydi kızım ve ben annem sonradan gelmeye karar verdi akrabalara bırakacaktım çok uzun yol geldim direk otele eşyaları bırakıp üzerimizi değişip annemi akrabaya bırakmaya gidecektim 84 yaşında kadını odaya bırakmadılar tamam hadi güvenlik diyelim kadın lobide oturdu biz çıkıp üzerimizi değişene kadar bir bardak su bile ikram edilmedi yaşlı kadına personel duyarsız davrandı
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Çok iyi ve mükemmel bir spa.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Çalışan arkadaşlar ilgiliydi. Termal havuz soğuktu ve tuvaletleri temiz degildi
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Her koşulda tercih edeceğim bir otel
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 adet tek yatağı birleştirip çift kişilik yapmışlar yatak seviyeleri eşit değil muhtemelen bir yatak eski diğer yatak ondan daha eski
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Burası termal bir otel ancak termal havuz çok soğuk acaba soğuk termal otel mi demek lazım?
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Kullanmadım
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oda temiz, çalışanlar yardımcı oluyor, karma havuzu olması güzel ve aileler için ideal.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Staff & service
Kahvaltı ücretini ödememize rağmen sabah restoran bölümünde tekrar ücret istediler. Konuyu anlatmaya çalıştığımız personelin tavırları saygısız ve ilgisizceydi.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
güzel fakat dışarıdan yemek söyledim ve güvenlik kaba bir dille bizi uyardı biraz nazik bir dille söyleyebilirdi yasaksa bile, sanki kyk yurdunda kalıyormuşuz gibi insan azarlamak hoş değil
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Süper
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Çift kişilik yatak koymam heri
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort
7.katta kaldık, 30-40 sn aralıkla asansörüm gümbür gümbür vurma sesini gece boyu dinledik. Banyoda su neredeyse akmıyor seviyede az geliyor. Ortak kullanılan havuzun sisteminin bozuk olduğu söylendi, buz gibi suya girerek Termal tatil keyfi yaptık. Tek iyi nokta garsonların tavırları ve yemeklerin kalitesi diyebilirim.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey gayet güzeldi
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Odanın temizliğini yaptık diyip yapmadılar. Çok ilgi alakasız bir yer.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Spa alanı ve masaj hizmeti güzel, odalar konforlu ve büyük, temiz. Tek sorun Aquaparklı havuz temiz değildi, rahatsız olduk yine havuz çevresi yerler pisti. Bu nedenle tekrar gelmeyi düşünmüyorum. Termal ve dışarı havuz içi ve çevresi sürekli temiz tutulmalı.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzel

1 gece için gelip doyamayıp 2.geceye de kaldık. Çocuklarım çok memnun
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Staff & service, room comfort

Отель тянет на 3-4 звезды

Бассейны не сильно чистые, но нормально, пойдет, в день нашего заезда не работал бассейн и аквапарк на улице , починили только на следующий день и то работало 2 горки только. Нам об этом за ранее не сообщили , сказали только после оплаты, что очень нас расстроило, возможно, если бы сообщили раньше, то мы бы сменили отель. Отель явно не тянет на 5 звезд, я бы оценила на 3-4 звезды. Напитки в ресторане все платные, кроме чая кофе и воды.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Yatak örtüsü lekeli idi.Personel güleryüzlü ve yardımsever
Stayed 1 night in May 2025
Verified review

6/10 Okay

Termal deneyimi yaşadım hamam ve sauna güzeldi.
Stayed 1 night in May 2025