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Reviews of Economy Inn Ithaca

2 out of 5
Economy Inn Ithaca
658 Elmira Road Route 13 South, Ithaca, NY

Reviews

6.8
Rating 10 - Excellent. 45 out of 235 reviews" "
Rating 8 - Good. 73 out of 235 reviews" "
Rating 6 - Okay. 60 out of 235 reviews" "
Rating 4 - Poor. 30 out of 235 reviews" "
Rating 2 - Terrible. 27 out of 235 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when in Ithaca. It is always clean, & the staff are friendly & helpful. The property is a single-floor facility, & is located just outside the city, which is a plus for us.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where the room was dated it was super clean and that's the most important thing to me, I don't really care about the lastest look in room design is, I just want a clean one. All amenities worked great, the wifi was a little slow but we just made the tablet a hotspot and problem solved. Location is close to all kinds of shopping, food and buttermilk falls. The gentleman at the desk at check in was just the sweetest man too. Would definitely stay again.
Stayed 3 nights in Apr 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2024

8/10 Good

Patrick

Stayed 1 night in Nov 2023

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Close to where Needed to be Not clean, not well maintained and the internet was poor, had to place my computer next to the window to get it and then it was marginal.
Stayed 2 nights in Oct 2023

6/10 Okay

Philip

Disliked: Staff & service
Bare bones operation. No frills. Just the basics at best
Stayed 1 night in Oct 2023

6/10 Okay

Catherine

Disliked: Amenities
Advertised they had internet but in was only close to the office. I was in room 24 and internet didn’t go that far. Need to remove internet from add or put extenders in the rooms to carry internet to every room
Stayed 1 night in Oct 2023

4/10 Poor

Bruce

Travelled with partner
Disliked: Amenities, property conditions & facilities
We really totally disliked this place. It was a real, will sleep iny car
Stayed 1 night in Sep 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Stephanie

Disliked: Staff & service, amenities, property conditions & facilities
I like hubby- He try help a lot! Very polite, kind. I liked low price- don't mind if old- I'm old. Want clean & good mattress - it was okay for price. It was very noisy and guys were outside very late across the road- if lite sleeper, don't go! The heat kept shutting off and I wake cold, but I had to Self Pay for access to internet and I didn't know I wasn't getting calls or email until late night and my email voicemail & notifications all downloaded. I wasn't happy when I tried to play TV but password worked Next day I call, tell wife I don't mind TV not working but I cant stay more without wifi. She tell me when her hubby come he will fix and not to worry she won't charge b/c it not working. That lady is very difficult to understand her husband isn't. But it all went amuck she denied she said that but kept yelling at me- I had to move all my stuff to a new room that they said worked b/c its closer. Again, the husband very helpful but it took me a long long time to pack up then move all my stuff then unpack - From about 11 to 2pm. I had plans but when I went to see her, she denied she said. At first I was shocked but so tired I was just going to pay for the night I'm very ill, but she kept yelling at me and calling me a liar, so I told her I would take it up with Expedia and she got even more angry so even though I was extremely tired, I decided.."No! This isn't right!" So I moved all my things put in car & I left b4 I started shouting back- Warning Check room b4 u pay. NG
Stayed 1 night in Sep 2023

2/10 Terrible

Ofer, Greer

Disliked: Amenities
End room with no Wi-Fi, only outside the room Very uncomfortable bed The owner is fulfilling all duties from receptionist to cleaner. Way way over priced
Stayed 1 night in Aug 2023

2/10 Terrible

Muriel

Disliked: Cleanliness, staff & service, property conditions & facilities
The place is poorly maintained. Dirt and bugs (both dead and live) everywhere. Carpet smelled and was extremely dirty. Bathroom door was damaged. Hair dryer was dangling from the wall, looks like it will fall anytime. Air conditioner is extremely noisy. Front lobby has a nasty smell. Owner doesn't even care to voluntarily change to new clean towels every day unless you ask for them. It's annoying that there is not even a hook for towels inside the shower corner, needless to say that no shampoo or conditioner is provided.
Stayed 3 nights in Aug 2023

4/10 Poor

Cecilia

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
The room smelled awful. We had to have the window open to try and have wi-fi working but even then it did not work. The TV did not work The staff member that came to look at it said the technology was too advanced??!
Stayed 1 night in Aug 2023

6/10 Okay

David

Disliked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Economy Inn Ithaca met our expectations as a lower cost motel. The building is older. The sleeping/living area was clean. The beds were reasonably comfortable. Air conditioning worked well and helped to block road noise (motel is close to state highway). The bathroom was nicely cleaned and shower worked well. Overall, we had a good experience and would consider staying again.
Stayed 3 nights in Jun 2023
Response from Ike & hema on 10 Jul 2023
Thank you so much sir You welcome anytime Thanks

2/10 Terrible

Mira

Disliked: Cleanliness, property conditions & facilities
The room was extremley dirty and had bad small. The location is very old. Bugs everywere.
Stayed 1 night in Jul 2023

6/10 Okay

Susan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room was adequate. Clean enough. Air conditioner was very loud. Hard to sleep. Easy to get to Watkins Glen and downtown Ithaca.
Stayed 1 night in Jun 2023

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is what we were looking for. It was clean, quiet and the staff was friendly and helpful. The property is old, so don’t expect much there, but we would definitely stay there again for the price.
Stayed 1 night in Jun 2023

4/10 Poor

Benjamin

Business traveller
Disliked: Staff & service
no internet access during staying
Stayed 1 night in Jun 2023

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a very clean and comfortable older motel. However, the WiFi was not strong in our room.It kept dropping out. We also had some problems with the cable.
Stayed 1 night in Jun 2023

10/10 Excellent

Gina

Stayed 1 night in Jun 2023

10/10 Excellent

Stacey

I really enjoyed my stay at Economy Inn. I just came to Ithaca to hike and the location between two state parks was super convenient. It was quiet and relaxing, just what I needed. The wifi was not that bad for me, it did turn off a few times, but I was able to connect again quickly. The pillows were also hard so i might suggest bringing your own. Overall, a great place to stay!
Stayed 2 nights in May 2023
Response from Heena on 6 Jun 2023
Thank you very much and Welcome to stay again

10/10 Excellent

Cynthia C.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great little family motel. Will definitely stay again.
Stayed 2 nights in Apr 2023

8/10 Good

Wayne

Liked: Cleanliness, property conditions & facilities
Expedia offers American Express as payment method. This hotel does not accept American Express so we had to put charge on a different card which was disappointing
Stayed 4 nights in May 2023

10/10 Excellent

E

Stayed 1 night in May 2023

2/10 Terrible

Bobby

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water
Stayed 2 nights in May 2023

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Poor services
Clean room, almost useless WiFi, tv/cable didn’t work at all, Breakfast was minimal/ad hoc. Price doubled for weekend w/o notice.
Stayed 1 night in May 2023

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vie est belle
Stayed 1 night in May 2023

8/10 Good

Alex

Liked: Cleanliness
I was pleased with the room. It was clean and had what I needed for a two night stay. It was the low priced option and most other places were 2x-5x the price. The bathroom was small and the heating system was loud. Again, it was a bargain option!

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Adekunle

Stayed 1 night in Apr 2023

2/10 Terrible

Elsa, Poughkeepsie

Stayed 1 night in Feb 2023

6/10 Okay

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is outside Ithaca city limits with two other motels close by. Good microwave and minifridge. Wifi didn't work and one bar cell phone coverage. Trader Joe’s 8 minutes away and wine/liquor store across the road from TJ.
Stayed 2 nights in Oct 2022

10/10 Excellent

Ryan

Stayed 2 nights in Oct 2022

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family owned motel- very friendly. Facility gets the job done and comfortable place to rest your head.
Stayed 2 nights in Oct 2022

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Shay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Simple clean place. Friendly staff. Best location and price
Stayed 2 nights in Sep 2022

4/10 Poor

Hua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tiny room, poor condition of the bathroom, noisy outside due to the traffic, and expensive compared to the service. Not recommend.
Stayed 1 night in Sep 2022

2/10 Terrible

HAREL

Stayed 2 nights in Sep 2022

6/10 Okay

Aalekh

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Property is near to 2 tourist spots. Only issue was with wifi connection, very poor connection. In night, we can hear noises from outside the room, not so peaceful.
Stayed 1 night in Aug 2022

8/10 Good

Lourdes

Stayed 1 night in Aug 2022

2/10 Terrible

sherri

Stayed 1 night in Aug 2022

4/10 Poor

Charlene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was a last minute booking for a family visit. And I admit I was looking for a low cost option. Though the owners/management were lovely and accommodating, the property and room were even less than I was expecting. Carpeting and the cloth chair were stained. Bathroom was clean. Microwave didn't work....musty smell.
Stayed 1 night in Aug 2022

4/10 Poor

John, Litchfield

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Our room was clean, but we only had housekeeping service one day. Mainly, it was almost impossible to communicate with family or work on the computer because of the lack of internet service. Breakfast was Raisin Bran, milk, ready-made mini-muffins and bananas and coffee. Tea bags were offered, but no hot water. Shower was very small, but water pressure was good. No instructions on how to work the TV. We would not stay there again.
Stayed 6 nights in Jul 2022

8/10 Good

Edward

Room was OK could not get the TV to work even after two owners tried to help
Stayed 3 nights in Jul 2022

8/10 Good

Jose a

Stayed 1 night in Jul 2022

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

6/10 Okay

Meghan

Liked: Staff & service, property conditions & facilities
Very old building, but decently clean. Friendly staff. Clean bedding and towels. Easy parking and close to main road. I would stay here again for a night. My biggest complaint is the poor wifi, we had to sit outside our room to be able to get a connection.
Stayed 1 night in Jul 2022

6/10 Okay

ABDULGHANI

Stayed 1 night in Jul 2022

2/10 Terrible

Abiramie

Stayed 1 night in Jul 2022