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Sur Hotel Sultanahmet

Travelers can enjoy local cuisine on the scenic rooftop terrace or explore Istanbul's iconic landmarks like the Hagia Sophia and Grand Bazaar just steps away

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Sur Hotel Sultanahmet offers a cozy retreat in Istanbul's historic district. Guests enjoy the daily manager's reception, browse the charming library, or relax on the terrace with BBQ grills. The on-site restaurant serves meals, and WiFi keeps everyone connected in their rooms.

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

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Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Check-out

Check-out before 11:30 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: EUR 10

Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 20.0 per night.

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 30 per vehicle (one way)
  • Uncovered self-parking fee: EUR 15 per day
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 2022-34-2341

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Sur Hotel Sultanahmet pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sur Hotel Sultanahmet?

Self-parking is available for EUR 15 per day.

What time is check-in at Sur Hotel Sultanahmet?

Check-in start time: 1 PM; check-in end time: midnight.

What time is check-out at Sur Hotel Sultanahmet?

Checkout is at 11:30 AM. Late checkout is available for EUR 10 (subject to availability).

Does Sur Hotel Sultanahmet provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.

Where is Sur Hotel Sultanahmet located?

Located in Sultanahmet, this luxury hotel is within a 5-minute walk of Sultanahmet Square and Blue Mosque. Hagia Sophia and Bosphorus are also within 10 minutes. Sultanahmet Station is 9 minutes by foot and Cemberlitas Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.4

6.2

Cleanliness

5.6

Amenities

9.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 4 out of 15 reviews

Reviews

Verified

10/10 Excellent

Amel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Istanbul
Stayed 4 nights in Feb 2025
Verified

2/10 Terrible

Gissoo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had 3 rooms and all had mould and bugs after contacting Expedia on our 3rd day I had to fight to change room and only they changed 2 out of 3 rooms We were insulted and were called losers after we show them the bug . We were told we brought the bug with us from Canada to frame the hotel for bad publicity . This place is a health hazard
Stayed 5 nights in Apr 2025
Verified

4/10 Poor

Gissoo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had to call Expedia to assist us to change room, on 3rd day of our stay they only offered to change two out 3 rooms that was booked. Hotel has massive amount of mould that is unsafe to breath and also bugs crawls up the wall. When we show them the bugs we were told we brought the bug from Canada to frame them as bad hotel we were insulated and were called lier.
Stayed 4 nights in Apr 2025
Verified

4/10 Poor

april

Disliked: Cleanliness, amenities
The property was an average room for the price. At first glance, everything looked OK but then we realized that there was a major ant infestation. We told the front desk and they didn’t seem to do anything about it. The next day due to an extreme amount of ants, I had to clean up the floor and then realized how disgusting and dirty. The floor was. Meanwhile, I asked them the day before to please do something about the ant infestation and to please sweep and mop the room because the floors were disgusting when we went in. That was not obviously done because when I went to clean the floors, they were black and disgusting.. We told the front desk and they didn’t seem to Really care. For booking a four person and one room it was very tiny. It was also disappointing that we had to carry our luggage ourselves from the hotel down the street to another location after a 12 hour flight.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

María Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable la gente que atiende, también el desayuno muy rico y completo
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Hatice

Disliked: Cleanliness, amenities, property conditions & facilities
İmmer kaltes essen hat nicht geschmeckt
Stayed 8 nights in Sep 2025
Verified

10/10 Excellent

Rabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous venons de passer trois jours dans cet hôtel, pour la deuxième fois, et une fois encore, nous en repartons ravis. L’emplacement est idéal : nous avons pu tout faire à pied. Le personnel est très agréable et les chambres tout à fait correctes. Un merci tout particulier à Suna pour sa bienveillance et sa gentillesse. Nous reviendrons avec grand plaisir ! 😍
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Idriz

Liked: Staff & service
Disliked: Property conditions & facilities
Apparemment à 5m de vois ferres, passage du train de 6h à 23h. Sur le site ebookers c’est marqué chambre insonorisée et coin salon sépare, pur mensonge ! Les ports claqués et c’est fermé pas bien, on attend des voisins parler et passage du train en prime pour réveil à 6h matin, coin salon n’est pas séparer. Salle des bains l’année 80, pression duché très faible. Point fort personnel sympas, proximité du centre.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Konaklama

Resepsiyondaki görevliler çok cana yakın ve yardım severdi ama duş problemliydi ve oda soğuktu.
Stayed 8 nights in Mar 2025
Verified

6/10 Okay

Gabriela Libertad

Liked: Staff & service
Disliked: Property conditions & facilities
No tenía utensilios para cocinar, el desayuno decía incluido pero no estaba incluido, había mucho moho
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Kyounghu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
구시가지 골목 안에 위치한 작은 호텔. 친절한 마담과 잘 생긴 총각이 반겨줍니다. 전반적으로 오래된 건물이지만, 열심히 관리한 흔적이 보입니다. 술탄 아흐메트 광장도 가깝고 다니기 좋아요.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr nettes Personal. Gute Lage
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación y atención

Muy buena, el personal muy agradable y atento a nuestras necesidades. La ubicación es perfecto en el mero centro de la zona de Sultanahmet
Stayed 3 nights in Oct 2024
Verified

2/10 Terrible

Giovanna

Stayed 3 nights in May 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in May 2025