Triple Room, Sea View | View from room

Reviews of Cem Sultan Hotel

2 out of 5
Cem Sultan Hotel
Kutlugun Sokak No:18, Sultanahmet, Istanbul, Istanbul

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 115 reviews" "
Rating 8 - Good. 44 out of 115 reviews" "
Rating 6 - Okay. 33 out of 115 reviews" "
Rating 4 - Poor. 11 out of 115 reviews" "
Rating 2 - Terrible. 5 out of 115 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The staff was really good and ghe location is perfect. Thanks a lot for the service.
Stayed 1 night in Jul 2017

10/10 Excellent

Stefan, Johannesburg - South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extended stop over in old city.
I extended a stop over by 3 days to see the city of Istanbul. I took a taxi from the airport to the hotel for 50 Lira. Going back I used the tram and train system at a cost of less that 8 Lira. Food was half the cost on Uskadur side of Istanbul and the ferry ride there was worth the effort alone. Do not be afraid to explore the area and try new things. The hotel is well managed and staff is very friendly. the location is great for sightseeing and streets are safe at night in that area.

8/10 Good

gary, Stokenchurch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good place to say
Superb location for the sights of Sultanahmet. If you want a good value small family hotel this is a great place. All the sights, restaurant's and feel of this area of Istanbul, fabulous view from the breakfast room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Friendly staff,
The location is great, friendly staff and good breakfast. The special thing is everything worth visiting in Sultan Ahmet area is very close. Rooms are well maintained

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Good staff!
Good location nice staff.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good service and good price.
They could accept erarly check in at 9:00 am!! Staff was very friendly and I could feel hospitality service. The place was closed to bule mosce. It was very continence to go out to eat and sightseeing. But the shower room was a little bit stuffy. But everyday they tidy up there. When I asked to print out my bordingpass,they did! They are very kind.

6/10 Okay

Verified traveller

Liked: Staff & service

10/10 Excellent

Sinziana, Romania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great location.
Our stay at Cem Sultan hotel was very pleasant. It is located right behind Blue Mosque. The staff was very friendly and helpful.

6/10 Okay

MUHAMAD SAFIIH, Malaysia

all items are good
good

10/10 Excellent

natalie, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean, two blocks from blue mosque
Great value for the money!! The staff was always very friendly and helpful. My room although small was very clean and well furnished with a comfortable bed. The bathroom was clean and properly working. The best value for the location, amenities and cleanliness.

10/10 Excellent

Shazia, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to tourist destinations
I travelled from England and received a very warm welcome from staff at the hotel. The rooms are clean and spacious. There are tea/coffee facilities and a lounge where you can relax with other guests. There is a variety of breakfast to choose from and the cook Rehan is very kind. Norshad, Seyful and Nadir are also very nice and happy to help. I would recommend staying here as it is cheap and you get a very good experience overall, as I did :)

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Great location and nice top floor spot to have breakfast, but small rooms with no view. Staff were helpful and friendly. A reasonable choice for the budget traveller who only wants a place to sleep

8/10 Good

Vasile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Alex, San Francisco

Liked: Staff & service
Disliked: Cleanliness, room comfort
Central but VERY basic
The bed was comfortable and the staff very friendly. However, I would not return. The room is very small. No outside window. Forced and very noisy ac in bad. And either a room with strong perfumed air freshener to mask the moldy smells from the bathroom, or if no air freshener the snell of mold and toilet stench. I tried both.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still nice hotel in this area
I had stayed this neighborhood for several time, comparing others, Cem Sultan is no sewage problem, price is cheaper, location is good, however, no elevator(can ask front desk to carry luggage to the room), breakfast is too simple no roof view for Blue Mosque or Hagia Sophia.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, the rest below mediocre
great location, right near Sultanahmet Square, and nice terrace view during breakfast. but the rest categories are quite below mediocre. very old/clunky and uncomfortable hotel and room conditions. does the job but not enjoyable stay at all.

8/10 Good

Dorothy, Burbank, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth the money
For the price, you can't beat this place. Great location, big room with pretty luxurious bedding and draperies. It was definitely a lot more than I expected for the price, and I was VERY happy with the choice. The only complaint I have is that the site says there are in-room safes (I brought my computer due to its saying this), but there was no in-room safe to be found. No problem, I carried my computer around town with me; still, I thought it was worth mentioning for those who have a similar decision to make.

6/10 Okay

Camilein

Liked: Cleanliness
Nice and not expensive hotel
Clean and in the center of all highlights. Restaurants and travel agencies are close. Non dangerous place to walk at night

8/10 Good

ramdas, Puyallup, WA , USA

Liked: Cleanliness, staff & service, property conditions & facilities
Fine stay for family with young kids in Dec 2014
Office and staff were excellent for info and guidance. Location is excellent. Breakfast was mediocre . Toilet did not work after first flush... miscommunication among staff led to them now fixing it and although we mentioned it, no one came to fix it... perhaps X-mas holiday . Used bucket of water to flush and it worked on that way. View from window of the Sea of Marmara and Kadakoy was excellent. Overall 8 of 10 .

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

8/10 Good

Boualem, London

Liked: Cleanliness, staff & service, room comfort
Holidaying in istanbul
Very friendly staff,very good location,Somme of the standard rooms all small,bathroom need to be refreshed,overall satisfied and I recom people to go there.very good value for money...

8/10 Good

carlos, washington dc

Liked: Cleanliness, staff & service, property conditions & facilities
good for the price
nice hotel,rooms are not big, but confortable, good for that person who needs a good place to sleep, and who wants atractions i.e Blue mosque, Hagia Sophia, Bazars, shopping restaurants, tram,within walking distance.

8/10 Good

Marija, Skopje, Macedonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choise!
Nice & clean hotel, great location, friendly and helpful staff. Only 1 disadvantage: there is no elevator.

6/10 Okay

a.k, yorkshire

Liked: Cleanliness
excellent locaation
great location,clean,service satisfactory

8/10 Good

Asim, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
It was a nice stay. Hotel Staff was very good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Cem Sultan is great
This is a great place to stay in an amazing location. The hotel is a little old, as are most places in the area, but the room was fine, a bit small, great air conditioner, hot shower, etc. You walk out the door, around the corner and there is the Blue Mosque staring you in the face. Great location. Around another corner and down a street is an entire street of restaurants and bar/cafes with great food, friendly people, hookahs, etc. The staff helped with multiple things, including using their own credit card to help me buy concert tickets on a Turkish website.

8/10 Good

Rizza, Dubai

Liked: Cleanliness, room comfort
Istanbul getaway
I am happy with the hotel location and the great price. All the must-see places are within reach by just walking. The wifi internet is fast and the surrounding neighborhood were friendly and helpful. The hotel price already includes breakfast which really gives value to your money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Michelle du Preez, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely well situated neer all the must-see sigh
We had an absolutely wonderful time at the CEM. The room was comfortable and the hotel is very conveniently situated. The owners were friendly, English speaking and very helpful and we will definitely recommend the CEM for your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Staff & service, room comfort
Great location, So, So Hotel
For travellers who care only about location. The rest is very mediocre.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for its price

6/10 Okay

Ramabus, London, UK

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Hotel room
The hotel was ok but the rooms and bathrooms were very small.

4/10 Poor

Matthew, Washington, DC

Disliked: Property conditions & facilities, room comfort
Not a good value
The room was a closet, the windows were paper thin (which matters early in the morning next to a mosque), the molding around the door in the bathroom was missing. I stayed at the Cem for the first few nights then bargained a deal for a much nicer room for less money at a small hotel accross the street from the 4 seasons. Don't get me wrong, the staff was nice, but the hotel was not.

6/10 Okay

Alice

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
avarege
The owner of that hotel should consider of making same changes to better serve guests elementary comfort needs and security. Special thanks to both concierges one is Murat, second name I don't recall.

2/10 Terrible

Ayaz

Disliked: Cleanliness, property conditions & facilities, room comfort
Если не хотите портить впечатление от Стамбула ,лучше не заселяться в этот отель .Один и единственный большой плюс местоположение .По остальным параметрам провал .
Stayed 5 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Staff & service
kahvaltı yetersiz, ilgisiz personel
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Boa localização e excelente atendimento
O atendimento é excelente e os funcionários são muito atenciosos. Localização perfeita, muito perto dos principais pontos turísticos de Istambul. Quem chega de avião pelo aeroporto Ataturk, pode pegar o trem e depois o tram (e descer na estação Sultanahmet) gastando cerca 8 liras (10 reais ou 3 euros); do aeroporto Sabina (que é bem mais longe) há vans que cobram 10 euros por pessoa. Ficamos em um quarto bem pequeno e modesto nos primeiros dias; o problema é que não tinha aquecimento no banheiro e como fazia muito frio em Istambul (abaixo de zero) era sofrível usar o banheiro. Na última noite fomos para um quarto bem melhor, maior e aconchegante, com bule elétrico, frigobar... O café da manhã é servido no terraço, com uma bela vista para o bósforo; é gostosinho, faltam apenas algumas frutas.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
입지 좋은 가격만큼의 호스텔
호텔방이 아닌 도미토리는 반지하에 위치해 있어 솔직히 습함은 느껴집니다. 하지만, 입지가 너무 좋으며(구도심 주 관광지에 걸어서 5분거리) 가격이 저렴하여 2박정도의 짧게 머무르는 일정에는 괜찮다고 봅니다. 두꺼운 이불은 주지만, 이불시트는 주지 않아 약간 찝찝함이 있었습니다. 바닥시트와 베게시트는 사람이 바뀔때 마다 기본적으로 갈아줍니다. 아침은 훌륭한 편입니다. 그리고 맨 꼭데기층에 식당이 있는데 뷰가 정말 죽입니다. 바닷가기보이는 햇빛이 쏟아지는 따뜻함과 아름다움은 아직도 잊지 못합니다. 리셉션 분들도 친절합니다. 약간 가족적인 분위기까지 느껴지는 곳입니다. 필요한 우산도 구비해 놓으시고 빌려주며, 여러가지 요청에도 친절하게 알려줍니다. 관광을 위해 이스탄불 술탄아흐메트에 2박정도 머무르실거라면 배낭여행객들에게 나쁘지 않은 곳.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view on the rooftop /Nice staff /Perfect breakfast

4/10 Poor

Ata und Jenni, FRA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tolle Gegend aber ein enttäuschendes Hotel
Die Gegend in Sultan Ahmet ist sehr schön, allerdings fand ich das Cem Sultan Hotel sehr enttäuschend. Die Sauberkeit war mangelhaft, unser Zimmer hat gestunken und es hate keinen Fenster um zu lüften. Man muss aber sagen, das dass Personal sehr freundlich war. Was uns aber sehr enttäuscht hat, war das bei Expedia eine relativ gute Bewertung war. Ich glaube nicht das ich das nächste mal über Expedia buchen werde und werde es auch nicht an Freunde oder Bekanten weiterempfehlen.

6/10 Okay

YU WEI, 台灣

近景點的小品旅館
位置適中,距離景點非常近,住宿宿社空間不是很大,臨床的位置有點吵

10/10 Excellent

angie, SK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
테라스 경치 좋고 깔끔 친절
진짜 아침 밥 먹으며 보는 풍경 좋음 친절 ㅇㅇ 조식 개맛있음..글고 깔쌈하고 역이랑 가까워서 좋음

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
とても満足
イスタンブールの一番の観光地に位置している。 とても良い立地で、値段が安い。 朝ごはんも満足が行くものだった。

8/10 Good

Verified traveller

Disliked: Cleanliness
安さ、立地良し
鉄道駅から近くてわかりやすくて良い。 メディナまでもタクシーで早く、安く行ける。 安さ相応のホテル。

6/10 Okay

OLIVIA, Buenos Aires

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Muy bien ubicado
La ubicación es excelente!!! A doscientos metros de Mezquita Azul. El edificio es muy lindo. Tiene desayuno en la terraza con una vista espectacular al mar. El desayuno es completo y mejor que en otros hoteles que estuve. Estuve en una habitación compartida y realmente el baño estaba muy sucio. La ducha mojaba todo el baño y generaba mucha suciedad. Esto es lo que desmerece el hotel. Todo lo demás fue perfecto.