Front of property - evening/night

Reviews of Bizim Otel

Bizim Otel
Divani Ali Sokak No 2, Beyazit, Fatih, Istanbul, Istanbul

Reviews

8.0

Very good

Rating 10 - Excellent. 103 out of 273 reviews" "
Rating 8 - Good. 106 out of 273 reviews" "
Rating 6 - Okay. 33 out of 273 reviews" "
Rating 4 - Poor. 19 out of 273 reviews" "
Rating 2 - Terrible. 12 out of 273 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Venus

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. I like it
Stayed 1 night in Jan 2024
Response from yavuz on 1 Feb 2024
Dear Thank you very much for choosing Bizim Hotel. Thank you very much for taking your valuable time and sharing your experience and positive comments about our hotel. We are happy to welcome you again at our hotel and wish you healthy and peaceful days with your loved ones. Regards,

10/10 Excellent

Venus

Stayed 1 night in Jan 2024
Response from Yavuz on 24 Jan 2024
Dear Guest, Thank you very much for choosing Bizim Hotel during your last visit to Istanbul. We are very happy to see that you enjoyed your experience with us. Please rest assured that we will continue to work hard to improve the quality of our service. We hope to welcome you here again in the near future. With my deepest respect

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal city break.
Perfect location for grand bazaar . Front desk staff very polite and pleasant. Rooms very clean. Will definitely return.
Stayed 3 nights in Nov 2023
Response from YAVUZ on 23 Nov 2023
Dear guest, First of all, as Bizim Hotel family, we would like to thank you for taking the time to evaluate us and give your opinions. We are honored to know that you were satisfied with our hotel and services. We look forward to welcoming you again on your next visit to Istanbul. all the best

10/10 Excellent

Simeon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, i will be back forsure
Stayed 2 nights in Sep 2023
Response from YAVUZ on 29 Sept 2023
Dear guest, we were very happy to receive a good evaluation score from you. This way plenty of money becomes available. m and services. This is the most important part of the experience. The name of your next visit to Istanbul. Best wishes

8/10 Good

Mohamed

Business traveller
Liked: Staff & service, amenities
Not bad
Stayed 2 nights in Sep 2023
Response from YAVUZ on 28 Sept 2023
Dear guest, we were very happy to receive a good evaluation from you. We are honored to know that you were satisfied with our hotel and services. We look forward to welcoming you again on your next visit to Istanbul. Best wishes

8/10 Good

Gita

Stayed 3 nights in Sep 2023
Response from yavuz on 20 Sept 2023
Dear Sir, Thank you very much for choosing Bizim Hotel for your last stay. We are very happy with your rating. We will continue to work with all our strength to improve our service quality. We hope to see you here again.Kind regards.

6/10 Okay

vijay

Business traveller
Liked: Staff & service
Its been an ok experience overall!
Stayed 1 night in Jul 2023
Response from YAVUZ on 29 Aug 2023
Dear customer, First of all, we would like to thank you, as a family -Bizim Hotel-, for taking the time to evaluate and send us your comments. In line with our goal, every opinion of our customers is very important to us. We have shared your comments with our relevant departments and management. We would like to say that it is an honor for us to welcome you back to our hotel, where we strive to provide you with a service that exceeds your expectations. warm greetings

8/10 Good

Sonja

Business traveller
Liked: Cleanliness, staff & service
The staff was extremely helpful when I needed help weighing my luggage. Above and beyond! Great breakfast! Location is perfect for me.
Stayed 1 night in Aug 2023
Response from YAVUZ on 29 Aug 2023
Dear guest, We are very happy with this nice comment from you. It is a great honor for us to know that you are satisfied with our hotel and services. We will be happy to welcome you again on your next visit to Istanbul. Best wishes

10/10 Excellent

waseem

Stayed 1 night in Jul 2023
Response from YAVUZ on 29 Aug 2023
Dear guest, We are very happy with this nice comment from you. It is a great honor for us to know that you are satisfied with our hotel and services. We will be happy to welcome you again on your next visit to Istanbul. Best wishes

10/10 Excellent

marghana

Stayed 6 nights in Jul 2023
Response from YAVUZ on 14 Aug 2023
Dear guest, We are very happy with this nice comment from you. It is a great honor for us to know that you are satisfied with our hotel and services. We would be delighted to welcome you again on your next visit to Istanbul. Best wishes

10/10 Excellent

aliya, atlanta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stuff! Very helpful. Hotel is located in central area, close to Blue Mosque Central Bazaar. Next door is 3 restaurants, with really good food and reasonable prices. Hotel offers great breakfast with coffee, cappuccino, late, tea varieties. Check out is noon, plenty of time to go out in the morning. Coffee and teas also available at rooms.
Stayed 1 night in Jun 2023
Response from yavuz on 15 Jul 2023
Dear guest, we are very pleased about this nice comment from you. It is a great honor for us to know that you are satisfied with our hotel and our services. We look forward to welcoming you back on your next visit to Istanbul. Best wishes

10/10 Excellent

Naveed

Business traveller
Liked: Property conditions & facilities, room comfort
Very helpful and friendly staff
Stayed 1 night in Apr 2023
Response from YAVUZ on 5 Apr 2023
Dear guest, We really appreciate such a nice comment from you. It is a great honor for us to know that you are satisfied with our hotel and our services. We look forward to welcoming you again on your next visit to Istanbul. Best regards

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from yavuz on 27 Mar 2023
Dear Guest, VanessaThank you very much for this nice rating from you. We are honored to know that you will be satisfied with our hotel and services. We will be happy to see you again on your next visit to Istanbul.Kind regards,

6/10 Okay

Masih

Cleanliness, minor stains on bed sheets, dirty mirrors are no excuse. Dusty. It was ok for the price.
Stayed 4 nights in Feb 2023
Response from Yavuz on 2 Mar 2023
Dear ,First of all, thank you for choosing our hotel.Your evaluations and deficiencies have been shared with the management and relevant Units.You can be sure that we will use all the facilities in the best way for you in our next stay.Kind regardsHotel management

10/10 Excellent

Omar

Response from yavuz on 13 Nov 2023
Dear guest, we are very happy to receive such a good evaluation from you. We are honored to know that you were satisfied with our hotel and services. We look forward to welcoming you again on your next visit to Istanbul. Best wishes

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Small room , survive ok
Stayed 2 nights in Oct 2022
Response from yavuz on 26 Oct 2022
Our valued guestThank you very much for your review about your stay at our hotel. It's always a pleasure to receive positive feedback. I am confident that this feedback will be an encouragement to all of our staff as we continually strive to improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as enjoyable as your previous visit.Regards,Hotel management

8/10 Good

Sandra Koka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff and cleaner is amazing, polite and speaks amazing English. Always accessible, if of need of anything. Only downfall was the outside noise, from the street! Couldn’t sleep. The internet wasn’t the best either, besides from this great hotel! Wouldn’t stop me from coming back!
Stayed 3 nights in Oct 2022
Response from Yavuz on 9 Oct 2022
Dear ,Thank you very much for your comments regarding your stay at our Hotel. It's always a pleasure to receive positive feedback.We took our shortcomings into account.I will share your comments with our team. I am confident that this feedback will serve as an incentive for all of our employees as we strive to continually improve the quality of our services. Thank you again for sharing your experiences and we hope that your next visit will be as enjoyable as your previous visit. Sincerely,Hotel management

10/10 Excellent

Reham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2022
Response from yavuz on 14 Aug 2022
Dear Thank you very much for choosing Bizim Hotel during your last visit to Istanbul. We are happy to see that you enjoyed your experience with us. Rest assured that we will continue to work hard to improve our service quality. We hope to welcome you here again in the near future. Best regards Bizim Hotel

4/10 Poor

Choudhry

Travelled with family
Liked: Cleanliness, staff & service
Okay
Very very small rooms and washrooms . Breakfast was very good but no omelette or fry eggs . Just stayed one night . Surrounded by lots of hotels , shops , restaurants .
Stayed 1 night in Aug 2022
Response from yavuz on 9 Aug 2022
Dear First of all, we, as Bizim Hotel family, would like to thank you for taking your time to evaluate and inform us for your comments. The evaluations and deficiencies you have experienced in your comment have been shared with the management and the relevant Departments. We would like to share with you that we will try our best to serve you better during your stay and that we will do our best not to encounter these shortcomings. All opinions conveyed by our guests are of great importance for us in line with our goal. We would like to state that we will be honored to welcome you again in our hotel, where we aim to provide service beyond your expectations. Regards,

10/10 Excellent

ISMAIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and very friendly Nice place and location Very clean room only shower room it’s too small.
Stayed 4 nights in Jul 2022
Response from yavuz on 25 Jul 2022
Dear İsmail , Thank you very much for choosing Bizim Hotel during your last visit to Istanbul. We are delighted to see that you enjoyed your experience with us. Rest assured that we will continue to work hard to improve our service quality. We hope to welcome you here again in the near future. With my deepest regards

10/10 Excellent

Byambatsagaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2022
Response from yavuz on 14 Jul 2022
Dear Byambatsagaan Thank you very much for the review score regarding your stay at our Hotel. It's always a pleasure to receive positive feedback. I will share your comments with our team. I am confident that this feedback will serve as an incentive for all of our employees as we strive to continually improve the quality of our services. Thank you again for sharing your experiences and we hope that your next visit will be as enjoyable as your previous visit. Sincerely, Hotel management

10/10 Excellent

Aram omer ismail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022
Response from yavuz on 5 Jul 2022
Dear Aram omer ismail, We are thrilled to read that you enjoyed your time with us, our main goal is to make our guests feel truly welcome and comfortable during their time with us and we are happy to hear that this has been noticed and you enjoy the individuality. We will be happy to welcome you here again on your next trips. Thanks again. Best regards, Bizim Hotel,

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in May 2022
Response from Yavuz on 9 May 2022
Dear Guest Thank you very much for sharing your valuable comment about our hotel here. It is a great pleasure to read that you enjoyed your stay in our hotel and that you returned from Istanbul with unforgettable moments. His opinion is very important to us because customer satisfaction is our top priority. We hope to welcome you here again on our next trip. Kind regards, Hotel Management

4/10 Poor

Amin

Disliked: Staff & service, property conditions & facilities
fake rate
we booked an economy double room but at first, they show us a room with a small bed. and give us the option of renting a standard room with a double bed. we paid additive 300 TL in order to have a double bed. The next day we found out there is another economy room with a double bed but they didn't show us at first in order to get more money. The bathroom door doesn't close properly and the toilets had a bad smell. we were 2 but they put 1 water. we are not satisfied at all with Bizim otel and also hotels.com that didn't pay proper attention to my email.
Stayed 2 nights in Mar 2022
Response from YAVUZ on 9 May 2022
Dear guest Thank you very much for sharing your valuable comment about our hotel here. We have taken into account your evaluation of your stay at our hotel. Since customer satisfaction is our priority, his opinion is very important to us. We hope to welcome you back here on our next trip. Kind regards, Hotel management

10/10 Excellent

Zine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great stuff very professionals and respectful, great breakfast and clean hotel. Great experience!
Stayed 10 nights in Mar 2022
Response from Yavuz on 9 May 2022
Dear Guest Thank you very much for sharing your valuable comment about our hotel here. It is a great pleasure to read that you enjoyed your stay in our hotel and that you returned from Istanbul with unforgettable moments. His opinion is very important to us because customer satisfaction is our top priority. We hope to welcome you here again on our next trip. Kind regards, Hotel Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Was OK
Rooms are small, shower was really small, elevator really small too. Quite noisy area with delivery trucks coming and going etc. Was alright overall, location was good, service was good with friendly staff.
Stayed 5 nights in Feb 2022
Response from yavuz on 3 Mar 2022
Dear Guest, We sincerely thank you for your comment about our hotel. We have taken into account our shortcomings. We hope that next time we will try to host you in our hotels in the best way possible. It will be our pleasure to see you again. Best wishes, Hotel Management

8/10 Good

Mijat

Stayed 2 nights in Dec 2021
Response from Hotel Management on 18 Jan 2022
Thank you for your feedback. We are doing everything we can to improve your experience.

2/10 Terrible

Kaveh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021

2/10 Terrible

Zaid Abu

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Sardar m

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jul 2021
Response from Hotel Management on 30 Sept 2021
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
Very good
Stayed 3 nights in Jul 2021
Response from Bizim Otel on 21 Jul 2021
Our Dearest Guest , Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips Warm Regards Hotel management,

10/10 Excellent

Archana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bizim otel staff is very nice
Stayed 1 night in Jan 2021
Response from Otel Management on 5 Jan 2021
Bizim Otel Management Dear Archana , Thank you very much for choosing Bizim Otel for your recent stay. We felt amused by that excellent comment about us. We are really glad to hear you enjoyed our location, staff and service. We appriciate for that kind, motivating and encouraging feedback. We hope to welcome you back here in the nearest futurte. Best Regards Yavuz KORKMAZ

10/10 Excellent

RUSLAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a good time
Stayed 1 night in Oct 2020

8/10 Good

Idil

Travelled with group
Liked: Property conditions & facilities
Stayed 7 nights in Oct 2020

4/10 Poor

TIMOTHY P

Disliked: Staff & service
Stayed 3 nights in Sep 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Amal, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Bizim Otel were really nice, they always ensured we were happy and were always willing to help us. The location of the hotel was amazing, with everything being walking distance- markets nearby, mosques, and the main tourist attractions. The hotel room was very clean and the AC worked very well. The hotel is quite small compared to other nearby ones however you feel safe and it is very nice. The only negative I would say is that during our 7 day stay, our hotel room wasn’t cleaned for us. The bin was really small and we would have to empty it every day, and when we needed more toilet roll we would have to find it. We aren’t messy people so this wasn’t too bad however it would have been nice to have the room hoovered/ bin emptied/ shower gel and toilet roll replaced when needed.
Stayed 6 nights in Aug 2020

10/10 Excellent

DaveM, London UK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in an excellent location. Staff very polite and helpful with any request. I have previously stayed at this hotel and will definitely stay there again on my return to Istanbul. Excellent value for money.
Stayed 4 nights in Aug 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hidden gem!
Istanbul is one of our favorite cities, and Bizim Otel is right in the center of our favorite areas! The owner is so incredibly accommodating and friendly! Breakfast was wonderful and anything we needed they were more than willing to help! We will absolutely stay here again!
Stayed 6 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stuff, great location, clean room, I like every thing I will be back again
Stayed 2 nights in Feb 2020
Response from Guest relationships on 26 Feb 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Guest relationships on 26 Feb 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everywhere we wanted to go, we could walk to from Bizim Otel. When we bought too many things at Grand Bazzar, it was easy to come to hotel, leave everything and go back shopping. Location was great. Hotel was clean and very well maintained.
Stayed 5 nights in Oct 2019
Response from Guest relationships on 30 Dec 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Loukman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Over all good, but difficult to get taxi
Stayed 4 nights in Dec 2019
Response from Guest relationships on 24 Dec 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Roula, Beirut, Lebanon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, Excellent location: close to Grand Baxar, SultanAhmet Mosque, Hagia Sophia, etc. & very helpful staff.
Stayed 5 nights in Jul 2019
Response from Guest relationships on 10 Dec 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good location
Good location
Stayed 1 night in Nov 2019
Response from Guest relationships on 10 Dec 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Shirelle

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
small
the room was very very very small , there is no place for luggage, the shower was very small
Stayed 4 nights in Nov 2019
Response from Guest relationships on 10 Dec 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

maher

Disliked: Property conditions & facilities, room comfort
Not bad
Tiny room but clean, breakfast is good, area is perfect
Stayed 5 nights in Oct 2019
Response from Guest relationships on 10 Dec 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Haider

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Guest relationships on 10 Dec 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

TEODORA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Guest relationships on 24 Oct 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!