"The hotel was very clean and our family suite was very bright and spacious. The negative thing about our suite was that this was supposed to be a family suite which means there should have been 3 beds because we were 3 people but there was only one queen bed for 2 people. There was a couch in living room but there was no blankets for the third person. We had to ask for extra pillows and a blanket which their blanket wasn’t even a blanket, it was like a thick flat sheet. Also the living room...
"The hotel was very clean and our family suite was very bright and spacious. The negative thing about our suite was that this was supposed to be a family suite which means there should have been 3 beds because we were 3 people but there was only one queen bed for 2 people. There was a couch in living room but there was no blankets for the third person. We had to ask for extra pillows and a blanket which their blanket wasn’t even a blanket, it was like a thick flat sheet. Also the living room...
"This hotel definitely needs improvement.
The hotel used insecticides during our stay. Without that I was aware of this. It smelled in everywhere. After one day all our clothes started to smell of insecticide.
a lot of noise at night. Will never be quiet.
The staff are very arrogant and you have to ask them several times for help to get help. We ordered 2 bed rooms, but we got a bed and a sofa bed. The sofa bed was without duvets and pillows etc. We had to nag several times for them to fix...
"This hotel definitely needs improvement.
The hotel used insecticides during our stay. Without that I was aware of this. It smelled in everywhere. After one day all our clothes started to smell of insecticide.
a lot of noise at night. Will never be quiet.
The staff are very arrogant and you have to ask them several times for help to get help. We ordered 2 bed rooms, but we got a bed and a sofa bed. The sofa bed was without duvets and pillows etc. We had to nag several times for them to fix...
"I ordered double bed, the reception gave me a single bed room. I asked to change, then had to wait 20~30 minutes to get the room.
Then, nobody come clean the room in 5 days. (I extend it in other platform)
Finally, I chose to tell the reception desk politely. He replied, you should inform us to clean the room before 12:00 noon. (that time was 12:30 pm)
I said, okay, at least you send someone empty the rubbish can?
Reception said, OK.
Then after 8 hours when I came back, the rubbish can was still...
"I ordered double bed, the reception gave me a single bed room. I asked to change, then had to wait 20~30 minutes to get the room.
Then, nobody come clean the room in 5 days. (I extend it in other platform)
Finally, I chose to tell the reception desk politely. He replied, you should inform us to clean the room before 12:00 noon. (that time was 12:30 pm)
I said, okay, at least you send someone empty the rubbish can?
Reception said, OK.
Then after 8 hours when I came back, the rubbish can was still...
"Reception staff are freindly especially at morning shift , they also checked me in at early morning , I thank them for that , no closet in the room , sound insulation is horrible , i could hear hall conversation in neighbouring room ."
"Reception staff are freindly especially at morning shift , they also checked me in at early morning , I thank them for that , no closet in the room , sound insulation is horrible , i could hear hall conversation in neighbouring room ."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.