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"The main pool bar and restaurant was being renovated during our stay. Some guests were advised by their travel agent up front . We were not informed. I contacted Expedia during my stay but have been told that there is nothing they can do. The hotel is a five star which I particularly have been looking at for a while and finally booked as part of a significant birthday celebration. The hotel is beautiful to look at but has no soul. It’s like a library. I wasn’t looking for the equivalent to a beach club but I was looking for a bit of life and fun. This had none. The lack of life combined with the drilling and banging of the renovation round the pool has made this a very disappointing stay. Unless you want the ultimate in peace and quiet I would not recommend the hotel"

"Booked last minute for a minimoon. My Wife and I had a fantastic time. The hotel is in prime location and the amenities and staff simply cannot be faulted."

"Room was clean and roomy "

"Excellent from start to finish"

"Nicest 3 Star resort we have been to. It is old and dated, however it is clean, staff very friendly, food very good."

"We booked the studio, kitchenette and amenities were great. The room looks a bit smaller in real life than the photos. All studios are downstairs, I was hoping for a balcony for more privacy but it wasn’t a choice. Breakfast was great, plenty of choices. Enjoyable stay overall."

"Spacious rooms with great sea view. Lots of choice for breakfast & evening meals. Friendly staff"

"We thoroughly enjoyed our stay , the Cinco Plazas was immaculately clean , has great facilities for all of the family to enjoy , the staff are most helpful nothing was too much . We booked here as we had a booking in another complex but it was so bad we left and went to the cinco plazas , I want to commend Esteban on reception he was so kind when he heard what happened he upgraded us to a 2 bedroom apartment, I would highly recommend staying here , it is a beautiful complex , our apartment was spotless and it was cleaned everyday and fresh towels provided , the food at the pool bar was really nice and quite reasonable , we will be returning to the cinco plazas again next year and will most likely make our stay there every year"

"Fantastic resort"