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Mermaid, Ipswich by Marston's Inns

4.0 star property
Inn in Ipswich with 24-hour front desk and restaurant

Choose dates to view prices

The Mermaid Ipswich by Marston's Inns offers comfort and convenience near the train station. Kids enjoy the playground, parents the WiFi. Guests start with breakfast, explore the area, then relax at the bar or restaurant where attentive staff ensure a memorable experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is NZ$127
includes taxes & fees
13 Nov - 14 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Premium bedding, desk, iron/ironing board, free WiFi

Double Room

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Private bathroom
Electric kettle
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Private bathroom
Electric kettle
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - single
Premium bedding
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double or Twin Room, Accessible

Premium bedding, desk, iron/ironing board, free WiFi

Double or Twin Room, Accessible

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Private bathroom
Electric kettle
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
Yarmouth Road, Ipswich, England, IP1 2EN

What's nearby

  • Portman Road - 7 min walk - 0.7 km
  • University Campus Suffolk - 3 min drive - 2.0 km
  • Ipswich Regent Theatre - 3 min drive - 2.3 km
  • Ipswich Waterfront - 3 min drive - 2.3 km
  • Jimmy's Farm - 8 min drive - 7.2 km

Getting around

  • Ipswich (IPW-Ipswich Train Station) - 16 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪‘78 Bar - ‬11 min walk
  • ‪Domino's Pizza - ‬9 min walk
  • ‪Sir Bobby Robson Suite - ‬15 min walk
  • ‪Beattie's - ‬12 min walk

About this property

Mermaid, Ipswich by Marston's Inns

Upscale inn near Ipswich Waterfront
Take advantage of a terrace, a garden and a playground at Mermaid, Ipswich by Marston's Inns. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Full breakfast (surcharge), a 24-hour front desk and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Mermaid, Ipswich by Marston's Inns include perks, such as premium bedding and pillow menus, in addition to amenities, such as free WiFi and air conditioning.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Electric kettles, daily housekeeping and desks

Similar properties

Exterior

B&B HOTEL Ipswich

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very good, 1,003 reviews
The price is NZ$115
includes taxes & fees
16 Nov - 17 Nov
B&B HOTEL Ipswich

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.75 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 January to 14 February:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 8.75 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Mermaid Marston's Inns Inn Ipswich
Mermaid Marston's Inns Inn
Mermaid Marston's Inns Ipswich
Mermaid Marston's Inns Inn Ipswich
Mermaid Marston's Inns Inn
Mermaid Marston's Inns Ipswich
Mermaid Marston's Inns
Inn The Mermaid by Marston's Inns Ipswich
Ipswich The Mermaid by Marston's Inns Inn
Inn The Mermaid by Marston's Inns
The Mermaid by Marston's Inns Ipswich
Mermaid Marston's Inns Ipswich
The Mermaid by Marston's Inns
Mermaid, Ipswich by Marston's Inns Inn
Mermaid, Ipswich by Marston's Inns Ipswich
Mermaid, Ipswich by Marston's Inns Inn Ipswich

Frequently asked questions

Is Mermaid, Ipswich by Marston's Inns pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mermaid, Ipswich by Marston's Inns?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Mermaid, Ipswich by Marston's Inns on 13 Nov 2025 start from NZ$126.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mermaid, Ipswich by Marston's Inns?

Self-parking is free at this property.

What time is check-in at Mermaid, Ipswich by Marston's Inns?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Mermaid, Ipswich by Marston's Inns?

Checkout is at 11:00 AM.

Where is Mermaid, Ipswich by Marston's Inns located?

Situated in Ipswich, this inn is within a 15-minute walk of Sir John Mills Theatre, Portman Road and New Wolsey Theatre. Chantry Park and St Mary at the Elms are also within 15 minutes. Ipswich (IPW-Ipswich Train Station) is 16 minutes by foot and Ipswich Station is 16 minutes.

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Reviews

Mermaid, Ipswich by Marston's Inns Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 206 out of 396 reviews
Rating 8 - Good. 139 out of 396 reviews
Rating 6 - Okay. 30 out of 396 reviews
Rating 4 - Poor. 14 out of 396 reviews
Rating 2 - Terrible. 7 out of 396 reviews

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, lovely staff and great food.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 2 nights in Sep 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean very quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely photo great staff in a brill place for football and town
Stayed 2 nights in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Really nice big room Lovely carvery at attached pub
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Excellent all round. I left some clothes in my room and contacted the staff who were helpful. Very good stay
Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful - the staff, the food and the accommodation.
Stayed 2 nights in Jun 2023

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service
Fantastic manager and staff, couldn’t do enough for us, have been before and will certainly go again, definitely recommend this and the food in the pub/restaurant is superb.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very welcoming, very clean large room good shower no complaints will definitely stay again.
Stayed 1 night in Aug 2023

6/10 Okay

Marion

Liked: Cleanliness
Handy shops
Stayed 4 nights in Mar 2025

8/10 Good

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel. Suitable for kids and close to town
Stayed 1 night in Apr 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for an overnight stay, easy walking distance from the station and Portman Road. I’m a Crystal Palace fan and to get three points on our trip to Ipswich Town made it all worthwhile.
Stayed 1 night in Dec 2024

10/10 Excellent

Ahjaz Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Absolutely amazing place to stay
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
This inn is basic and without pretense. It is clean and well maintained. There is a pub across the parking lot called The Mermaid which share employees with the inn. The people here are fanastic, always genuinely smiling and friendly.
Stayed 5 nights in Jan 2025

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Lovely place friendly staff
Stayed 3 nights in Dec 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Everyone was friendly. Great pub next door plus Starbucks across street. No complaints.
Stayed 1 night in May 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Reception is in the nearby pub which is separate from the accommodation building. This could have been made clearer (there were some signs on entering the car park, however the next person to check in after me also missed those). I paid £20 for a late check out and originally this was only a 1 hour extension, however the lady on reception advised she could extend this to 2 hours on this occasion. It wasn’t clear when booking the late check out that it wasn’t buying much more time so that could be improved. My room was very spacious and clean, and it had everything I needed (kettle, hairdryer, plenty of hanging space for clothes, decent air conditioning). It was on the road side of the hotel, and there was some road noise but it didn’t affect my sleep. The walls were thin and I could hear people moving around in the adjoining rooms and rooms above, but again this wasn’t extreme. I would consider staying here again.
Stayed 1 night in Jul 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smokey Mermaid

Very comfortable. Strong smell of cigarette smoke on entrance lobby at 10 pm and 8 am which wafted up into the corridors.
Stayed 1 night in Aug 2022

4/10 Poor

Amanda

Liked: Room comfort

Pub closed!!!!

Not a great stay due to the pub it is linked with being closed for refurbishment. I do realise these things need doing but not to advise of this when booking is very poor customer service. I booked and after a long deive then had to drive again to find somewhere to eat unless you want a burger. I was even asked to book a cooked breakfast but actually it was a bag with two i stant porridge pots and a bag of alpen. Stayed with this group before and was good but this time extremly poor service.
Stayed 2 nights in Feb 2025

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Perfect for catching a chest infection.

Room was damp and musty, heating didn't work to dry the room out, terrible smell, not sure the illegals wod have stayed here for £100 a night. carvery had dried out beer bot good and expensive only stayed 1 night out of the 4, terrible place.
Stayed 4 nights in Jun 2023

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Only one drawback was, Ipswich were playing at home. So if you take your car out of the car park you have a job parking when you get back until the match as finished. They did warn us that it would happen when we checked in
Stayed 2 nights in Jan 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Heated towel rail would be useful.
Stayed 1 night in Oct 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed the one night as we were going to a concert in the town centre and didn't want to drive home that same night. There was plentiful free parking and it took us only a 15 minute walk to get to the town centre. The staff were very friendly and check in was easy. Our room was clean and at best I'd describe it as functional (no frills) but it suited our purpose and I'd definitely stay overnight again - the check out a11 am was a real bonus as this is an hour later than most.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking Room very clean Staff helpful and friendly
Stayed 3 nights in Sep 2025