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"Professional and friendly "

"Excellent"

"very nice hotel near sani pass. "

"Lovely bed and breakfast."

"A little dissatisfied. There are fire places in the rooms as well as all public spaces but because it wasn’t yet the 1st of May (even though we were there over the Easter long weekend), we were not allowed to light them. (It was cold). No music / fires / atmosphere in the public spaces makes it cold & uneventful to go there. No walking trails on the property, so if you want to walk you need to drive to another. Your breakfast is complimentary but you must pay to have a cappacino (only filter coffee included- which as a coffee lover - honestly wasn’t very nice coffee at all). The steam room at the spa wasn’t working when we went for our treatments. The staff however are really lovely and doing their best to make it welcoming. If you’re happy to sit in your room all weekend then it is perfect, but for a more active couple, unfortunately it’s not the right fit. "

"Have been using Redlands for over 20 years - even celebrated milestone family events at the hotel. Never again - it is in a very poor state of disrepair with many things broken and staff have an apathetic attitude towards customer service. Dont believe the manager when she says the air conditioners are being fixed - we were told the same thing nearly a year ago and still broken. We chose to give Redlands another chance because of the convenience of its location - rather be inconvenienced and stay elsewhere! A great shame! "

"This place is a small piece of heaven! Great service from all staff right from the very beginning. Before arrival - Comms were timely and accurate and helpful. The meals provided were great (especially the Oxtail stew! 😋) and delivered to your individual lodge. The situation of the lodge is beautiful - wherever you look the scenery transfixes you. Ideally placed for a trip over the Sani Pass and the ability to get close to nature with the resident game herds is second to none. Simply a superb place."