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Reviews of Holiday Inn Express & Suites Greenfield, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Greenfield, an IHG Hotel
321 Barrett Drive, Greenfield, IN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 527 out of 830 reviews" "
Rating 8 - Good. 204 out of 830 reviews" "
Rating 6 - Okay. 52 out of 830 reviews" "
Rating 4 - Poor. 24 out of 830 reviews" "
Rating 2 - Terrible. 23 out of 830 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

STEVEN

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice
Stayed 1 night in May 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a clean, safe, pet friendly place, look no further. Highly recommend the Hotel and staff.
Stayed 1 night in May 2024

10/10 Excellent

anita

Stayed 1 night in May 2024

6/10 Okay

Lacy

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
They were renovating the building, so it was cluttered with work stuff. So, the property itself looks like it was recently painted, but lots of quick updates were done to make it nice. So, the pool looked very dirty. The hot tub wasn't very warm and there were what looked like hairs or pieces of some dirty quickly done plaster strips hanging near water filter in hot tub. The food was okay, but not the best I've had. The hallways and walkways were kept vacuumed well outside the rooms, even though there was remodeling supplies hidden near top corner of stairwell. I understand people have to fix things up and it was good to see them doing so, however, it was just very high in price for what it was. I also went during the eclipse though, so prices were just higher in general.
Stayed 3 nights in Apr 2024

10/10 Excellent

Barbara J.

Stayed 1 night in Apr 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed at this property twice now. My only complaint is that the walls are thin and if you have noisy neighbors, you will hear everything they do.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mac Kevin, Malden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was impeccable and I was impressed.
Stayed 4 nights in Apr 2024

4/10 Poor

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Water was shut down at 7am. Not able to shower or even brush teeth before check out at 11am Pool & hot tub closed which was main reason for booking this hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kevin, Walton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, in town for a dance competition
Stayed 1 night in Mar 2024

6/10 Okay

Amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast couldve been more variety and better quality. Other than that the stay was great
Stayed 1 night in Jan 2024

8/10 Good

Mike

Stayed 1 night in Jan 2024

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Marlon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Gerald

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Johnny

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was under construction and the main area was in a state that was very raw construction with heavy chemical fume smells. The business center, pool, and fitness center were under construction. The breakfast was extremely limited and was not at all sufficient to call breakfast . There was also a lot of loud construction noise. Multiple people complained to the staff during the short period of time I was there, the hotel should just be closed until renovation is done. It was a very poor experience, the staff was nice though. I felt bad for them
Stayed 1 night in Nov 2023

8/10 Good

John, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under renovation but accommodations were made to compensate for the construction work. Nice facility/staff and we would stay there again.
Stayed 1 night in Nov 2023

10/10 Excellent

richard

Stayed 1 night in Nov 2023

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The walls are not very soundproof. The room and bathroom were clean. Check in and check out was very efficient. Hot breakfast was provided.
Stayed 1 night in Oct 2023

10/10 Excellent

John, Saint Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and lots of options for food and shopping.
Stayed 1 night in Oct 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Joseph

Liked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

John, Saint Louis

Liked: Cleanliness, staff & service
Very convenient. Excellent when traveling.
Stayed 1 night in Oct 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Joanne

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the I-70
Stayed 1 night in Sep 2023

4/10 Poor

Brooke

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

John, mt vernon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 1 night in Sep 2023

8/10 Good

Wende

Stayed 1 night in Aug 2023

10/10 Excellent

Constance

Stayed 1 night in Aug 2023

8/10 Good

Junior

Stayed 1 night in Aug 2023

10/10 Excellent

Amanda

Very nice hotel will definitely stay again
Stayed 1 night in Aug 2023

10/10 Excellent

kathy, Blaine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just some frayed carpet in room
Stayed 1 night in Aug 2023

10/10 Excellent

Anita, Indianapolis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 2 nights in Aug 2023

6/10 Okay

Susan y.

Liked: Cleanliness, staff & service, room comfort
Fine for our purposes
The Holiday Inn Express & Suites of Greenfield could use some freshening up (carpets and so on). But the room was quiet and the bed comfortable. We were in town for a family reunion and stayed two nights. The front desk clerk was friendly. The breakfast was standard roadside hotel fare. We have no complaints about our stay there.
Stayed 2 nights in Aug 2023

2/10 Terrible

Douglas

Bad stay in greenfield indiana
Reserved 2 rooms when I got there they said I only had 1 room I put my sister and her husband in that room then I had to run around town and find another room
Stayed 1 night in Aug 2023

10/10 Excellent

Rong

Stayed 1 night in Aug 2023

10/10 Excellent

Karen

Travelled with family
Liked: Amenities, property conditions & facilities
It was clean and accomodating.
Stayed 2 nights in Aug 2023

6/10 Okay

Timmy

Travelled with partner
The breakfast is free. Also. Over cooked, burnt. The sausage, biscuits and eggs were all over cooked. The ad says 600-1000 for breakfast. Nope
Stayed 1 night in Aug 2023

10/10 Excellent

Candace, Salem

Liked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Maegan-Ann

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly property
Stayed 1 night in Jul 2023

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay once again
Good stay. We stayed here last summer and returned because I knew it was a good place to stay. Good variety at breakfast, including hot options. Nice pool and hot tub for the family to enjoy. Comfortable beds, spacious room. Nice to have the mini fridge and microwave also. Also, nice that there are several restaurants and stores nearby. Only negative in this hotel is that the pool area could use some repair. Not the actual pool itself, but the window trim inside the pool area is rusted and not in great shape. This is probably due to the heat and moisture in the room. It was definitely very warm in the pool area for those just supervising kids in the pool.
Stayed 3 nights in Jul 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Had a nice stay. Breakfast was yummy. Area was safe. Bed was a bit hard, but still slept well.
Stayed 1 night in Jul 2023

8/10 Good

Melissa

Stayed 2 nights in Jul 2023