Book a Ilkeston Cottage

"We were told prior to booking that kids could use the hot tub and the pool, but in fact they couldn’t use the hot tub, only the pool. The overall cleanliness could have been better. The bedroom was clean but the bathroom was dated and needed various repairs. The beds and pillows were very uncomfortable. The food was ok but overpriced for what it was. The staff were all amazing and very friendly. "

"Pretty hotel. We had a wonderful stay in room 121. The suite had a beautiful 4 poster and the bathroom a huge roll top bath. We visited the spa and had an excellent breakfast. Lovely stay. Will return. "

"Breakfast was ok but poor quality ingredients. We had a terrible dining experience. Starter ok - We waited one hour for our mains. My salmon served on a bed of rice was so dried out it was inedible. Looked like it had been left under the heat lamp for ages. Crispy and very dry. You could lift the whole dish up in one go - horrible. My partners cod loin wasnt any better and his veg was actually black and burnt. Amazed they actually served it to us. Four of the desert items were off the menu and we were under a time constraint anyway. Considering we paid for this in advance and no way of getting any refund it was highly disappointing. "

"Air conditioning was fine"

"Ok"

"Room was clean and a good size for 1 person. Good choice for breakfast and liked that there was a separate toaster for Gluten Free if needed. Didn't use any of the other facilities as only there overnight "

"Top class hospitality "

"Hotel was lovely and the beds were comfortable. Really pleasant staff and would recommend the hotel. However wasn’t a fan of 5 WhatsApp messages plus Expedia messages from them think it was a bit too much. Apart from that everything else was great "

"Room was fine, housekeeping didn’t always refresh the teabags which was frustrating and the room service food was overdone and lukewarm by the time it was delivered, which was disappointing. Staff were mainly friendly and helpful although bar staff were abrupt and on one occasion rude."