C/ Granada 3-7, Bahia de San Antonio, Sant Josep de sa Talaia, Ibiza
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Breakfast was amazing.
Lovely rooftop pool.
Clean throughout
I booked through Expedia and paid more for a lesser room than our friends which was a bit annoying....
Charlotte
Stayed 3 nights in May 2024
Response from Andrea del Brio, Guest Experience on 26 May 2024
Hi Charlotte!We are glad you enjoyed your stay and know that our breakfast was a success along with our lovely rooftop pool. We pride ourselves on maintaining a brilliant atmosphere and know that the cleanliness throughout our hotel met your expectations making our hotel the perfect place to relax. However, we apologize for your disappointment regarding the room reservation. For future occasions, we always recommend booking directly with MeliĆ”, we encourage you to contact us directly next time to make sure you get a room that suits you. Thank you for your kind comment, see you next time! :)Best regardsAndrea del Brio, Guest Experience
Response from Carla Freire, Guest Experience Team on 5 Oct 2023
Hi Steve,Thank you so much for sharing this review.We're thrilled to hear that you found our accommodation perfect and our staff friendly. It's always great to know that our guests had an overall nice experience. We appreciate your fantastic ratings on room cleanliness, hotel condition, service, and room amenities. Our team works hard to make sure our guests have a memorable stay, and your feedback is a testament to their efforts. Come back again, anytime. Take care,Carla Freire, Guest Experience Team
loved the balcony with view, LOVED the breakfast buffet and ability to eat it outside on the restaurant patio, loved the rooftop pool, wish i got to use it more than the one time before we left, and loved our room and yoga mats, bathrobes and slippers were all a nice touch. one thing i would change is cheaper parking on premise.
Emilia
Stayed 4 nights in Sep 2023
Response from Carla Freire, Guest Experience Team on 26 Sept 2023
Dear Emilia,Thank you for taking the time to share your review.I am delighted to know that you had a comfortable stay and that we could help start your day off the right way with a tasty breakfast. Your comment regarding parking has been noted; we are always grateful for feedback from our guests as this assists us in highlighting areas for improvements in our services.We hope to welcome you back. Best wishes,Carla Freire, Guest Experience Team
The hotel was absolutely amazing. The staff at check in were so helpful and friendly and the domestics/cleaners were fabulous. Fresh towels, cleaned room and made bed every morning. The poor bar and pool was lovely and the prices of food and drink were affordable for ibiza prices!
Danielle
Stayed 9 nights in Sep 2023
Response from Carla Freire, Guest Experience Team on 26 Sept 2023
Dear Danielle, Itās kind of you to share this feedback with us.We're thrilled to hear that our staff made a great impression on you and that our housekeeping team kept your room fresh and clean. It's awesome that you enjoyed our pool area and found our food and drink prices to be reasonable.It would be great to welcome you back soon!Take care Carla Freire, Guest Experience Team
Nice hotel with lots of amenities. Rooms are small but very comfortable and clean. Great pool areas. Good value for the cost
Johnathan
Stayed 5 nights in Sep 2023
Response from Carla Freire, Guest Experience Team on 20 Sept 2023
Dear Johnathan,Thank you for taking the time to give your opinion about your stay.We're stoked to hear that you found our rooms comfy and clean, and that you enjoyed our pool areas. It's great to know that you felt our hotel offered good value for the cost. We hope we will have the opportunity to see you again in the future. Best regards,Carla Freire, Guest Experience Team
6/10 Okay
DAVID
Travelled with family
31 Aug 2023
Disliked: Cleanliness, staff & service
Expensive for what it is
Hotel location superb - beach front. Breakfast - big choice - good food. Decor and vibe good. Things not so good: paying for sunbeds daily is rubbish for an already expensive hotel, paying for parking, fridges in bedrooms not cold, air con very weak, rooms not tidied brilliantly (glasses not being washed) and shampoos not being topped up. So all in all - quite expensive for what it is - would give it a 3 out of 5.
DAVID
Stayed 7 nights in Aug 2023
Response from Carla Freire, Guest Experience Team on 4 Sept 2023
Hi David,Thanks for letting us know your opinion about your stay.We're stoked to hear that you enjoyed our beachfront location, tasty breakfast, and cool decor. We always aim to create a vibrant atmosphere for our guests! However, we're bummed to hear about the issues you experienced. We do charge for sunbeds and parking to maintain their quality and availability, but we understand your concerns. As for the fridge and air conditioning, we appreciate your feedback and will look into these matters to ensure a more comfortable stay for our future guests. We apologize for any inconvenience caused during your stay, and we'll make sure to address the housekeeping issues you mentioned as well. We hope that we have the pleasure of welcoming you back. With very best wishes,Carla Freire, Guest Experience Team
Nice hotel in a good location, close to everything but also far enough away to not be disturbed
Melia quality of breakfast is there in abundance - always fantastic
Rooms are nicely presented, although my twin beds werenāt locked together so the make-shift double wasnāt really a double (expect better from Melia)
The hotel in general is in good condition although the lifts need some attention
Lovely staff and fantastic rooftop pool though, so for a few days I would definitely recommend
Steve
Stayed 3 nights in Aug 2023
Response from Carla Freire, Guest Experience Team on 4 Sept 2023
Dear Steve,Thank you for reviewing your recent stay.We're thrilled to hear that you enjoyed our fantastic breakfast and appreciated our prime location in San Antonio Bay. It's great to know that our lovely team and rooftop pool added to your stay as well! However, we're sorry to hear about the issue with your bed. Once we were aware, we would have been informed Housekeeping team in order to make it a double one. We'll definitely look into this and make sure it doesn't happen again. As for the lifts, we appreciate your feedback and will take it into consideration for improvements. Your comfort and satisfaction are our top priorities!We look forward to welcoming you back in the future.Best wishes,Carla Freire, Guest Experience Team
Booked a sea view roomā¦ it was a good size and clean. Roof top bar good space and away from families by the pool. I think the hotel is better suited to families than friends / singles holidays.
Gina
Stayed 5 nights in May 2023
Response from Carla Freire, Guest Experience Team on 4 Sept 2023
Hello Gina! Your positive review is the pep in our step today. We appreciate it!We're stoked to hear that you enjoyed your sea view room and found it clean and spacious. Our Rooftop Nine bar is indeed a fantastic spot to unwind, away from the pool area. We appreciate your feedback about our hotel being more suited for families. We do our best to cater to a variety of guests, including friends and singles, by offering a lively music schedule and resident DJs. However, we understand that everyone's preferences may vary.We would love to see you again.Take care,Carla Freire, Guest Experience Team
Was amazing from the check in to check out the buffet was amazing and pool area was very nice
3 things I believe need work on
are the rooms personally thereās not much space to hang clothes and hardly any room for suitcase very basic
The air conditioning in rooms hardly work as well as the fridge
People that arenāt staying at the hotel kept coming in using sun beds meaning we couldnāt get any and also sun beds having towels on and not being used for more then 2 hours
Stayed for 11 nights, 6 with my kids and their friends and 5 nights with my brother.
Everything was fantastic. Welcomed by the glamorous manager Cristina upon arrival and always checked in with us throughout our stay. Carla was outstanding in guest services and nothing was too much trouble for her. Marina on reception and another male colleague were always very helpful.
All the Chickeria restaurant and Rooftop 9 waitresses were very efficient and always service with a smile.
The food was great and the setting and facilities (room included) were excellent. All in all it was a fantastic holiday and everyone thoroughly enjoyed their stay. We canāt recommend it enough and we will be back again.
I really enjoyed my stay here. The hotel looks great inside which has a rooftop bar and pool with amazing views looking over Ibiza. All the staff are very friendly and helpful. My flight was cancelled last minute and they helped me find a room when none were available to book online. Thanks
Great hotel, loved the arty vibe and roof top bar and pool. Rooms could have been a bit cleaner, seemed like they needed a bit of a deep clean. Loved the breakfast. Nice hotel with real variety of guests.
Loved the rooftop pool and atmosphere there and the beach being located right next to the hotel was great!! All the staff where happy and really helpful!
Amazing stay! The rooftop pool was awesome. We were a bit disappointed with the downstairs pool as it could be spiced up a little to make it more welcoming and appealing. Nonetheless, we were happy to stay in the rooftop. Hotel vibes are very good, taxi situation disappointing but not the hotels fault. Overall, a great stay!
The Hotel and staff are amazing!! The room is a little smaller then i am use to, but it was ok, because the Hotel accommodations and fantastic staff made up for it. I would goto this hotel again in a heartbeat!!
Great hotel, very modern and clean, amazing views. Good breakfast buffet. Rooftop pool/bar excellent, great music and chilled vibe. Only downside are the beds, two single mattresses put together, uncomfortable at that- you can feel the springs coming through.
Response from Anna IbƔƱez | Guest Experience Coordinator on 22 Sept 2019
Dear Sandeep,
Thank you for your rating! It is very important for us!
We look forward to welcome you again
Best regards,
Anna IbƔƱez | Guest Experience Coordinator
The hotel was very relaxed and our room was lovely. The breakfast was amazing and the bars were great, Iād definitely come back here.
Verified traveller
Stayed 3 nights in Aug 2019
Response from Anna IbƔƱez | Guest Experience Coordinator on 12 Sept 2019
Dear Guest,
First of all, we would like to thank you for sharing your feedback with us regarding your recent stay at Sol House Ibiza.
We are delighted to know that your stay was wonderful thanks to the atmosphere of the hotel and its relax vibe.
We are glad to read that your room was lovely as well as the rest of the installations. We really appreciate your mention to our breakfast buffet and the bars.
We look forward to welcome you again at Sol House Ibiza
Best regards,
Anna IbƔƱez | Guest Experience Coordinator
Excellent hotel to stay and relax, excellent pool and access to the beach. Rooms are roomie and comfortable and the staff are very helpful
Verified traveller
Stayed 2 nights in Aug 2019
Response from Anna IbƔƱez | Guest Experience Coordinator on 7 Sept 2019
Dear Guest,
Thank you for sharing your feedback with us, it is really important for us to know guests opinion.
We are delighted to know that your experience has been more than satisfactory thanks to our services and facilities.
We really appreciate your mention to our staff!
We look forward to welcome you again!
Best regards,
Anna IbƔƱez | Guest Experience Coordinator
10/10 Excellent
Verified traveller
2 Sept 2019
Verified traveller
Stayed 2 nights in Aug 2019
Response from Anna IbƔƱez | Guest Experience Coordinator on 3 Sept 2019
Dear Guest,
Thank you for your rating, it is very important for us!
Best regards,
Anna IbƔƱez | Guest Experience Coordinator
Helped get early check in and friendly staff, hotel pool a bit small and not enough sun chairs
Verified traveller
Stayed 1 night in Aug 2019
Response from Anna IbƔƱez | Guest Experience Coordinator on 28 Aug 2019
Dear Guest,
Thank you for sharing your feedback with us. We are delighted to know that your overall experience was satisfactory and that the Hotel reached your expectations.
We look forward to welcome you again!
Best regards,
Anna IbƔƱez | Guest Experience Coordinator
10/10 Excellent
Verified traveller
16 Aug 2019
Verified traveller
Stayed 5 nights in Aug 2019
Response from Anna IbƔƱez | Guest Experience Coordinator on 17 Aug 2019
Dear Guest,
Thank you for this amazing rating! We really appreciate it!
Best regards,
Anna IbƔƱez | Guest Experience Coordinator
6/10 Okay
Verified traveller
6 Aug 2019
Verified traveller
Stayed 5 nights in Jul 2019
Response from Anna IbƔƱez | Guest Experience Coordinator on 10 Aug 2019
Dear Guest,
Thank you for your rating!
We really appreciate it!
Best regards,
Anna IbƔƱez | Guest Experience Coordinator