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"The hotel might be a little out of the way, but it is only a short walk from station and city centre, set in a quiet street with no through traffic. The hotel describes itself as "boutique" and I cannot think of a better word to describe it. Nicely furnished, clean and very friendly"

"Lovely place. Fantastic restaurant."

"Really nice hotel to stay in for a few days and explore Freiburg Steps away from the main rail station"

"if you want a youth hostel experience at hotel prices this is the place. The rooms are tiny and poorly ventilated, so must be very hot in high summer. The toilets and showers are shared in classic hostel style. I expect the hotel thinks the décor is quirky. The staff are friendly, but nothing can help this. Next time I'll stay in the Premier Inn!"

"Great location, nice hotel, check-in/out somewhat cumbersome"

"Location was good. Walking distance to the train station. They had a very details breakfast offering (we travel with food sensitivities, so it was a pleasant surprise to learn they were accompanied)."

"Desayuno excelente.Habitación amplia cómoda y limpia.Aparcamiento un tanto incómodo."

"We had an amazing stay. Everything was perfect, the staff was great and very friendly. The breakfast was vast and delicious. Easy to park. Easy to get in and get out. Very informative. Lots of papers and guides to guide you through the area and the hotel. "

"Expedia fails to protect its customers when the service is not delivered as expected. During our stay, renovation work started directly above our room at 7:00 a.m. without any prior notice. The noise was extremely loud, woke us up immediately, and made it impossible to return to sleep. This significantly impacted our stay and our ability to use the room for its primary purpose. This was meant to be a short vacation to rest, but instead it was disrupted in a way that made it impossible to relax. We reported the issue to reception as soon as it opened at 8:00 a.m., after trying unsuccessfully to rest for an hour. The solutions offered were not practical, as the disruption had already occurred. The hotel staff acknowledged the issue on site and indicated that compensation would be provided. However, after our departure, they refused to offer any compensation or resolution. What is particularly disappointing is how this situation was handled by Expedia. Despite clear evidence of a service failure, the case was treated as a standard cancellation request rather than “service not provided as expected.” The case was closed based solely on the property’s response, without addressing the actual issue. As the issue remains unresolved, I have initiated a chargeback process with my bank due to the failure to provide the service as expected."