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Pickalbatros Citadel Resort Sahl Hasheesh

5.0 star property
Travelers start their day with morning laps in the pool, freshly brewed coffee, and a choice of six distinct restaurants at this Red Sea resort

Choose dates to view prices

Pickalbatros Citadel Resort in Sahl Hasheesh offers to-go breakfast options and six dining venues. Relax by four outdoor pools or enjoy a coffee at the café with complimentary WiFi throughout the property.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room, Sea View

Minibar, in-room safe, blackout curtains, free WiFi

Standard Double Room, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 King Bed

View all photos for Deluxe Double Room, Sea View

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Double Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, Sea View

Minibar, in-room safe, blackout curtains, free WiFi

Standard Triple Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Triple Room, Sea View

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Triple Room, Sea View

  • Sea view
  • 52 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room, Sea View

Minibar, in-room safe, blackout curtains, free WiFi

Family Room, Sea View

  • Sea view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room

Minibar, in-room safe, blackout curtains, free WiFi

Room

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

View all photos for Room

Minibar, in-room safe, blackout curtains, free WiFi

Room

  • Sea view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Room

Room

  • Sea view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Room

Room

  • Sea view
  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed
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About the area

Sahl Hasheeh is home to Pickalbatros Citadel Resort Sahl Hasheesh. Sand City Hurghada and Hurghada Museum are cultural highlights, and travellers looking to shop may want to visit Hurghada City Center and Old Town Sahl Hasheesh. Makadi Water World and Desert Rose Aqua Park are also worth visiting. Visit our Sahl Hasheeh travel guide
Map
S Marina Dr, Sahl Hashish Coast, Sahl Hasheeh

What's nearby

  • Egypte Red Sea
    Makadi Bay Beach
    8 min drive - 4.5 km
  • Old Town Sahl Hasheesh
    7 min drive - 4.6 km
  • Mini Egypt Park
    13 min drive - 8.3 km
  • Makadi Water World
    15 min drive - 8.3 km
  • Desert Rose Aqua Park
    23 min drive - 13.9 km

Getting around

  • Hurghada (HRG-Hurghada Intl.)
    38 min drive

Restaurants

  • 𝕃𝕒 𝕎𝕚𝕖𝕟 𝐿𝑜𝑏𝑏𝑦 𝐵𝑎𝑟
    2 min walk
  • Lobby
    8 min drive
  • Taj Mahal Restaurant
    10 min drive
  • Piano Bar
    8 min drive
  • Sea bar Tropitel Sahl hasheesh
    9 min walk

About this property

Pickalbatros Citadel Resort Sahl Hasheesh

Luxury hotel
You can look forward to a poolside bar, a terrace and a coffee shop/cafe at Pickalbatros Citadel Resort Sahl Hasheesh. Be sure to enjoy a meal at any of the 6 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 5 bars.
Other perks include:
  • 4 outdoor pools and a children's pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and tour/ticket information
  • ATM/banking services, a gift shop and luggage storage
Room features
All 514 rooms have comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, separate sitting areas and daily housekeeping

All-inclusive details

All-inclusive room rates at Pickalbatros Citadel Resort Sahl Hasheesh are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 4 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 AM
Minimum check-in age - 12

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in "Egyptians and Residents Only" room types must present identification or resident visa at check-in. The property reserves the right to amend the rate if valid proof is not provided.
Guests booked in the "Egyptians and Residents Only" room type in the All Inclusive rate plan receive all meals, soft drinks, and water (no alcohol).
This property accepts families and couples only.
A birth certificate is required upon check-in for children.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in the restaurants and pool areas. In addition, swimwear is only allowed indoors at the beach bar and pool bar.

We should mention

This property does not have any lifts
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property

Property is also known as

Azur Citadel
Citadel Azur Hurghada
Albatros Citadel Sahl Hashsih All-inclusive property
Albatros Citadel Sahl Hashsih Sahl Hasheeh
Citadel Azur Resort Hurghada
Citadel Azur Hotel Hurghada
Citadel Azur Resort All Inclusive Hurghada
Albatros Citadel Sahl Hashsih Hotel Sahl Hasheeh
Albatros Citadel Sahl Hashsih Sahl Hasheeh
Hotel Albatros Citadel Sahl Hashsih Sahl Hasheeh
Sahl Hasheeh Albatros Citadel Sahl Hashsih Hotel
Hotel Albatros Citadel Sahl Hashsih
Albatros Citadel Sahl Hashsih Hotel
Citadel Azur Resort All Inclusive
Citadel Azur Resort
Albatros Citadel Sahl Hashsih

Frequently asked questions

Does Pickalbatros Citadel Resort Sahl Hasheesh have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Pickalbatros Citadel Resort Sahl Hasheesh pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pickalbatros Citadel Resort Sahl Hasheesh?

Self-parking is free at this property.

What time is check-in at Pickalbatros Citadel Resort Sahl Hasheesh?

Check-in start time: 2 PM; check-in end time: 6:00 AM. After-hours check-in is not available.

What time is check-out at Pickalbatros Citadel Resort Sahl Hasheesh?

Checkout is at noon.

Does Pickalbatros Citadel Resort Sahl Hasheesh provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Pickalbatros Citadel Resort Sahl Hasheesh?

Some rate plans available at this hotel are all-inclusive.

Where is Pickalbatros Citadel Resort Sahl Hasheesh located?

Situated in Sahl Hasheeh, this luxury hotel is 0.4 mi (0.6 km) from Red Sea and within 3 miles (5 km) of Old Town Sahl Hasheesh and Makadi Bay Beach. Mini Egypt Park and Makadi Water World are also within 6 miles (10 km).

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Reviews

Pickalbatros Citadel Resort Sahl Hasheesh Reviews

7.8

Good

8.4

Cleanliness

10

Location

8.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 24 out of 47 reviews
Rating 8 - Good. 10 out of 47 reviews
Rating 6 - Okay. 4 out of 47 reviews
Rating 4 - Poor. 2 out of 47 reviews
Rating 2 - Terrible. 7 out of 47 reviews

Reviews

Verified

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay here.
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Good resort
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and very nice food
Stayed 4 nights in May 2025
Verified

8/10 Good

REHAM

Liked: Cleanliness, amenities, property conditions & facilities
Design is very beautiful, location on the beach is gorgeous.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dream Holiday at Citadel Azure Hotel

Very nice atmosphere , fantastic facility and sea view
Verified

8/10 Good

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. It has everything u wouldn't need to go out. Service and staff r great. Food is okay with some restaurants better than others within the hotel
Stayed 5 nights in Aug 2022
Verified

10/10 Excellent

Magdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Nurun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort I have ever stayed in! During checkin we mentioned that we were having a terrible day because our flight got delayed and basically missed out on a whole day at the resort and the receptionist upgraded us to the royal suite which was AMAZING! Beautiful room we did not want to leave. The whole property is just so beautiful and felt so serene.
Verified

4/10 Poor

Fabien

Disliked: Cleanliness, staff & service
.
Stayed 10 nights in Aug 2025
Verified

6/10 Okay

Hamdi Yunus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel genel anlamiyla cok guzel bir dizayna sahip. Eski tarihi bir yerde kaliyormussun gibi. Ama cok buyuk oldugu icin bir yerden bir yere giderken cok yoruluyorsunuz. Yemekleri de pek turk damak tadina uygun degil ve lezzetli diyemeyecegim. Deniz olarak da cok kisitli giris alani mevcut.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Naïssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J’y retournerais
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Naïssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel magnifique personnel très sympathique
Stayed 9 nights in Aug 2024
Verified

2/10 Terrible

Naira

Personal an der Rezeption mit unzufriedenen Gesichtern 24 Stunden! In keinem anderen Hotel in Ägypten habe ich jemals eine solche Einstellung gegenüber Gästen an der Rezeption erlebt wie in diesem Hotel!
Stayed 9 nights in Apr 2024
Verified

10/10 Excellent

Steffi Undine

Liked: Cleanliness, staff & service, property conditions & facilities
Unterkunft ist super mit allem was man im Urlaub braucht. Alles top sauber und alle freundlich. Essen war auch super.Unterkunft ist außerhalb , aber man kann ein Taxi im Hotel buchen.
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Apr 2022
Verified

4/10 Poor

omar

Liked: Property conditions & facilities
Disliked: Room comfort

bad experience

there are not elevators there and my parents are so old to use the stairs so it was sooo bad experience and the food is so bad
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Elisabeth von

Liked: Staff & service, amenities, property conditions & facilities
Traumhafte Anlage! Das Essen ist wenn überhaupt für ein 3 Sterne Hotel. Das Preis Leistungverhältnis passt überhaupt nicht.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice and clean here. Always a pleasure
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Tarek

Liked: Cleanliness, property conditions & facilities, room comfort

أرجو الاهتمام

رحلة جميلة بس الغرفة غير إللي في الصورة و الترباس كان مكسور و مكنش فيه سليبر ولا برنس و كشف الطبيب ب 2000 جنيه و غير متخصص
Stayed 6 nights in Aug 2021
Verified

6/10 Okay

Anas

Disliked: Staff & service
Food very bad on lunch and dinner
Stayed 4 nights in May 2021
Verified

2/10 Terrible

Yousry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a piece of art facility the hotel is amazing but the stuff is rude
Stayed 3 nights in Dec 2020
Verified

2/10 Terrible

k.E.

Disliked: Staff & service, amenities
The employees are extremely unprofessional and treat guest rudely. They even fight among themselves.. very negative energy
Stayed 10 nights in Dec 2020
Verified

8/10 Good

KjellochCarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strand och snorkling var bra. Rummet var stort och luftigt. Maten var bra, det fanns alltid något att äta. Det var många trappor att gå i på detta ställe, så det kanske inte passar rullstolsburna personer. För oss var detta hotell för stort, det var lite opersonligt.
Stayed 7 nights in Nov 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice place to visit but not very suitable fir kids
Stayed 5 nights in Sep 2020
Verified

2/10 Terrible

GamalE.

The hotel canceled my reservation 5 hours before I arrived to the hotel when I asked why my reservation is canceled they claimed that because my name is Egyptian and I’m not American so they canceled my reservation. I can’t believe what I heard from the hotel. This is discrimination and I’m Egyptian/American. Yes I’m African American and I am proud to be Egyptian and American. I’m very disappointed of the owner of the hotel Mr. Kamel abu Aly and I think his Egyptian too. I have lost $700 For business air fair with Egypt Air.
Stayed 3 nights in Aug 2020