"Rooms nice - good size and quirky.
Toilet flush overflowed.
Gym very nice.
Bar nice.
Pillows way too soft.
Breakfast largely undercooked - runny egg white, bacon on the edge of whether it was cooked or not."
"I do not dislike pets but I do object to dogs under the tables in the restaurant. My friend is allergic and we had to move tables due to this situation arising. It’s unacceptable!
Also breakfast was served 7.30-9.30 but at 9.25 everything was being cleaned away and some guests arriving at this time were not offered specialist milks or hot food. Unacceptable really. My friend and I were in the breakfast room by 9.10am and so were well fed. However we were not allowed to take our hot drinks into the lounge and they were poured into paper cups. Not had this experience before. The rooms were very comfortable no problems at all in that respect. "
"Great location, steps away from the Piccadilly station and not far from shopping. Felt safe and lots of restaurant options as well. Room was very spacious and bed and pillows were very comfortable. "