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Reviews of Best Western Plus Carapace Hotel Hua Hin

4.5 out of 5
Best Western Plus Carapace Hotel Hua Hin
5/219 Soi Hua Hin 101 Nongkhae, Hua Hin

Reviews

9.0

Wonderful

Rating 10 - Excellent. 16 out of 30 reviews" "
Rating 8 - Good. 11 out of 30 reviews" "
Rating 6 - Okay. 3 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Phassakul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The management team on 31 Jan 2024
เรยน คณ Phassakul, ขอบพระคณสำหรบการรวว และเขาพกกบเรา เรายนดและดใจทไดทราบวาทานไดรบประสบการณทดในขณะเขาพก หวงเปนอยางยงวาจะมโอกาสไดตอนรบทานอกในครงตอไปคะ ดวยความเคารพอยางสง คณะผบรหาร

10/10 Excellent

Tanver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Stayed 4 nights in Dec 2023
Response from The Management Team on 17 Dec 2023
Dear Khun Tanver, thank you for choosing to stay at Best Western Plus Carapace Hotel Hua Hin during your recent visit to Hua Hin. We are delighted to hear that you had a great time with us. Look forward to seeing you in the near future. Best regards, The management team.

10/10 Excellent

sataporn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. but it to far from the city.
Stayed 3 nights in Nov 2023
Response from The management team on 24 Nov 2023
Dear Khun sataporn, thank you for choosing to stay at Best Western Plus Carapace Hotel Hua Hin during your recent visit to Hua Hin. We are delighted to hear that you had a great time with us. Look forward to seeing you in the near future. Best regards, The management team.

10/10 Excellent

Hiva

Stayed 5 nights in Jun 2023
Response from Best Western Management on 15 Jul 2023
Thank you for your review.We are happy that you have enjoyed your stay with us.Please come and visit us again in the future.

10/10 Excellent

Sangdao

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2023
Response from The management team on 30 Jun 2023
Dear Sangdao,Thank you for choosing to stay at Best Western Plus Carapace Hotel Hua Hin during your recent visit to Hua Hin. We are pleased to learn that you had a great time with us. Look forward to seeing you in the near future.

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything about the hotel! It's new, clean, modern, friendly, etc... I'm not sure any guest would or could expect more of a beach resort. It's fantastic enough for us to make another trip back to stay with them in 10 days. Thank you for a wonderful and relaxing time; we'll see you all shortly.
Stayed 2 nights in Jun 2023
Response from Best Western Management on 13 Jun 2023
It was a pleasure for us to have hosted your stay during your recent trip to Hua Hin. We are greatly honored that you chose to stay with us and that you had a good time. We hope to be able to host your stay once again at Best Western Plus Carapace Hotel Hua Hin on your future visits.

10/10 Excellent

wilasinee

Stayed 2 nights in May 2023
Response from Best Western Management on 13 Jun 2023
ขอบพระคณสำหรบการรวว และเขาพกกบเรา เรายนดและดใจทไดทราบวาทานไดรบประสบการณทดในขณะเขาพก หวงเปนอยางยงวาจะมโอกาสไดตอนรบทานอกในครงตอไปคะ

10/10 Excellent

Siriluk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
โรงแรมใหม่ สะอาด ห้องกว้าง สิ่งอำนวยความสะดวกภายในห้องพักครบ และคุณภาพดี (สบู่ แชมพู towels & อุปกรณ์ฯคุณภาพดี) (เหมาะสำหรับครอบครัวที่มีเด็กเล็ก มีสระว่ายน้ำที่มีเครื่องเล่น) ที่จอดรถรอบๆตัวโรงแรม มีจำนวนจำกัด แต่มีลานจอดด้านนอกเพิ่มเติม (ดูเหมือนยังทำไม่เสร็จ? แต่สามารถจอดได้ (มี รปภ ประจำป้อมยาม)
Response from คณะผู้บริหาร on 20 May 2023
เรยน คณ Siriluk,ขอบพระคณสำหรบการรวว และเขาพกกบเรา หวงวาจะมโอกาสไดตอนรบทานอกในครงตอไปคะ ดวยความเคารพอยางสง

8/10 Good

Nolpan

Liked: Staff & service
.
Stayed 2 nights in Apr 2023
Response from The management team on 26 Apr 2023
เรยน คณ Nolpan,ขอบพระคณสำหรบการรวว และการใหคะแนนหลงจากการเขาพกกบเราคะ หวงวาจะมโอกาสไดตอนรบทานอกในอนาคต

8/10 Good

Narjisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice one
Stayed 4 nights in Mar 2023
Response from The management team on 26 Apr 2023
Dear Narijisse,Thank you for the comments regarding your recent stay with us. It is good to know that you had wonderful experiences at the hotel. We look forward to welcoming you back in the near future.

8/10 Good

Daniel

Stayed 13 nights in Feb 2024
Response from The Management team on 25 Mar 2024
Dear Khun Daniel, thank you for choosing to stay at Best Western Plus Carapace Hotel Hua Hin during your recent visit to Hua Hin. We are delighted to hear that you had a great time with us. Look forward to seeing you in the near future. Best regards, The management team.

6/10 Okay

jun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from The management team on 3 Jan 2024
Dear Khun (name), thank you for choosing to stay at Best Western Plus Carapace Hotel Hua Hin during your recent visit to Hua Hin. Look forward to seeing you in the near future. Best regards, The management team.

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Et virkelig godt hotel - meget langt fra Hua Hin
Det er et virkelig godt hotel. Første morgen vågnede jeg op ved, at min seng var invaderet af myrer, der også havde bidt lidt i mig i løbet af natten. Jeg fik et andet værelse - med havudsigt!! Men ellers ingen kompensation - det var lidt skuffende. Bort ser fra det, er der kun positivt at sige om hotellet. De dage, jeg var der, gik jeg ind til Hua Hin by - ca. 12 km.
Stayed 5 nights in Nov 2023
Response from The Management Team on 28 Nov 2023
Dear Guest, Thank you for your review. We sincerely regret to hear that your stay with us did not meet your expectations. We will certainly share your feedback with our team to enhance our offerings and service delivery at the hotel. Thank you once again for your valuable feedback and we hope to welcome you back to Best Western Plus Carapace Hotel Hua Hin soon

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel calme proche de la plage mais loin du centre
Bon sejour dans hotel calme et pres de la plage
Stayed 5 nights in Sep 2023
Response from The management team on 10 Oct 2023
Dear Guest, thank you for choosing to stay at Best Western Plus Carapace Hotel Hua Hin during your recent visit to Hua Hin. We are pleased to learn that you had a great time with us. We will certainly share your feedback with our team to enhance our offerings and service delivery at the hotel. Look forward to seeing you in the near future. Best regards,The management team

10/10 Excellent

peter

Stayed 3 nights in Jul 2023
Response from The management team on 1 Aug 2023
Dear Peter,Thank you for choosing to stay at Best Western Plus Carapace Hotel Hua Hin during your recent visit to Hua Hin. We are pleased to learn that you had a great time with us. Look forward to seeing you in the near future.

10/10 Excellent

jitraporn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
- ที่พักสะอาด ที่พักเหมาะสำหรับครอบครัวที่มีเด็ก - พนักงานบริการดี ยิ้มแย้มแจ่มใส โดยรวมคือดี ให้ 10/10 คะแนน😄😄😄
Stayed 1 night in Jun 2023
Response from Best Western Management on 13 Jun 2023
ขอบพระคณสำหรบการรวว และเขาพกกบเรา เรายนดและดใจทไดทราบวาทานไดรบประสบการณทดในขณะเขาพก หวงเปนอยางยงวาจะมโอกาสไดตอนรบทานอกในครงตอไปคะ

8/10 Good

Bhuribhat

Liked: Cleanliness, staff & service, property conditions & facilities
เด็ก ๆ ชอบมาก เล่นทั้งวัน!!!!
Stayed 1 night in May 2023
Response from คณะผู้บริหาร on 20 May 2023
เรยน คณ Bhuribhat, ขอบพระคณสำหรบการรวว และเขาพกกบเรา หวงวาจะมโอกาสไดตอนรบทานอกในครงตอไปคะ ดวยความเคารพอยางสง

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Dirty pillowcase
Stayed 2 nights in Apr 2023
Response from The management team on 20 May 2023
Dear guest,Thank you for your review. I was disappointed to learn that your stay with us did not meet your expectations.We will certainly share your feedback with our team to enhance our offerings and service delivery at the hotel.Thank you once again for your valuable feedback and we hope to welcome you back again next time.Best regards,

10/10 Excellent

lyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J ai adoré
Hotel neuve avec de très beaux installations. Super sur le bord de la mer. La chambre spacieuse et le lit confortable. Plusieurs piscines sur le site
Stayed 6 nights in Feb 2023
Response from The management team on 17 Apr 2023
Dear Lyne, We truly appreciate your good comments regarding our services during your recent stay with us. It is good to know that you had wonderful experiences at the hotel. We look forward to welcoming you back in the near future. Best regards,

10/10 Excellent

Ove

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel
Perfect hotel för families with a lot of fun in the pool. Transport down to the nearby beach was much appriciated. The beach and the pool at the beach was really good. The only thing is that Hua Hin city is a long trip away.
Stayed 3 nights in Feb 2023
Response from The management team on 17 Apr 2023
Dear Ove,It was a pleasure for us to have hosted your stay during your recent trip to Hua Hin. We are greatly honored that you chose to stay with us and that you had a good time. We hope to be able to host your stay once again on your future visits. Best regards,