Top Hotels Near Howletts Wild Animal Park in Canterbury from NZ$108

"Perfect night away, room was spacious, clean and staff were friendly."

"Lovely staff!"

"Fantastic location, very warm welcoming staff, lovely modern clean room"

"absolute amazing "

"Great stay"

"We attended TOR rooms for a nice getaway before my wife gives birth, we had been approximately 3 years ago and had a great time. Unfortunately with the new owners it has gone completely downhill. Upon entering the room there were around 8-9 large spiders. Ordinarily, a couple of spiders I would chuck out of the window. This time however it was almost like an infestation. I had to kill about 6 and flush them before my wife would even settle. We could not get through to the staff on the phone so my wife knocked on the door. A staff member came and even admitted he comes here as a "spider killer". At first, he queried where the spiders were when my wife explained I had killed them. My wife had to show the photos for him to acknowledge that they even existed. He said because its near a field its quite normal. Let me be clear, I grew up in the country and this is not normal, its a failure of basic hygience. He was quite dimissive until my wife said we would simply go to a travelodge. We did end up staying the night, and then to top it off, the breakfast basket is two heated supermarket crossoints, some granola and milk and orange juice, a significant decrease in quality. We were going to go enjoy the spa in the morning when we were then told it was £30 for an hour and £50 for 3 hours of £80 for a whole day. (just to access the spa, not the treatment) The prices were not this outrageous a few years ago, so we didn't; bother going in. Totally dissapointed and would not recommend. "

"We were fortunately upgraded. Wonderful place and great service "

"Staff were excellent.Room was clean.Had a wonderful time "

"Clean room butca little tired. The staff are loceky, so welcoming and could notvdo enough for us. The breakfast was delucious. Plenty of parking"