Apartments in Horley

"Friendly and professional"

"As described, clean and compact."

"Staff friendly and nice at check in, though room not cleaned properly, seems previous occupants liked to empty their milk and sugar on to the chair pulled up to the desk! Housekeeping failed to miss this when cleaning the room. Stayed in a cosy double which had a full length mirror, I’ve stayed in many of the rooms at Oatlands and even some of the more expensive rooms don’t have full length mirrors which I find odd. Curtains hanging off the rail - this is so easy to sort I fail to see why these things aren’t sorted promptly and plug in the bathroom sink was broken. I stay for the convenience for work and most of the time it just hits the mark - this time was just a below standard really. "

"Dinner in the garden restaurant was very good. The staff were extremely polite and helpful. I asked for the curry to be hotter than normal and when it arrived I couldn't eat it! They replaced it free of charge. Thanks for a very good dinner."

"Rooms a bit tired, table service took a while. But it's conveniently located at the end of a long day."

"It was good, i have always stayed in this hotel. "

"Was disappointed as we had no heat in the room especially the bathroom even though I set the thermostat the meal was excellent in the dining room "

"We stayed here one night and we were very impressed by the staff who were so helpful. The breakfast was fantastic and very comfortable room"

"Room very unclean"